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Kumpeli Spa

Travelers find peaceful days in the sun and tranquil evenings beneath star-filled skies at this lakeside retreat that balances relaxation with outdoor adventure

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Photo gallery for Kumpeli Spa

Sauna, hot tub, steam room, Turkish bath, hot stone massages - Kumpeli Spa (Heinola)
Exterior - Kumpeli Spa (Heinola)
Exterior - Kumpeli Spa (Heinola)
Sundeck - Kumpeli Spa (Heinola)
Sauna, hot tub, steam room, Turkish bath, hot stone massages - Kumpeli Spa (Heinola)
Kumpeli Spa sits on the lakeshore, offering a breakfast buffet and waterfront meals. Guests enjoy an on-site spa, a coffee shop for quick refreshments, and bike rentals for easy exploration. The peaceful setting consistently earns praise from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access) | Desk, soundproofing, iron/ironing board, free WiFi

Superior Room (Spa Access)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

8.4 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Heinola, Kumpeli Spa is on the beach. Ristinkirkko and Vesiurut are local landmarks, and travelers looking to shop may want to visit Karisma Shopping Center and Trio Shopping Centre. Heinolan Lintutarha and Kariniemen Nature Reserve are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Heinola travel guide
Map
Muonamiehenkatu 3, Heinola, 18100

What's nearby

  • Heinola Summer Theatre
    11 min walk - 0.6 miles
  • Heinola Art Museum
    11 min walk - 0.6 miles
  • Kaivannon uimaranta
    13 min walk - 0.7 miles
  • Heinola City Museum
    16 min walk - 0.9 miles
  • Heinolan Lintutarha
    19 min walk - 1.0 mile

Restaurants

  • ABC
    7 min drive
  • Hesburger
    7 min drive
  • Pekan LeipĂ€
    3 min drive
  • CafĂ© Heila
    7 min drive
  • St1 Heinola Siltakatu
    17 min walk

About this property

Kumpeli Spa

Hotel by the lake
A free breakfast buffet, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Kumpeli Spa. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. Treat yourself to a Swedish massage at the onsite spa. The on-site restaurant offers breakfast, dinner, and light fare. Free in-room WiFi is available to all guests, along with a garden and a bar.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Bike rentals, luggage storage, and coffee/tea in the lobby
  • Massage treatment rooms, an elevator, and meeting rooms
Room features
All 119 rooms feature comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Frequently asked questions

Does Kumpeli Spa have a pool?

Yes, this property has an indoor pool.

Is Kumpeli Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Kumpeli Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Kumpeli Spa?

Check-out is at noon.

Where is Kumpeli Spa located?

Nestled on the beach, this Heinola hotel is within a 15-minute walk of LÀÀninkivalteri Aschanin talo, Kaivannon uimaranta, and Heinola Summer Theatre. Heinola Art Museum and Heinola City Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kumpeli Spa Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 93 out of 262 reviews
Rating 8 - Good. 128 out of 262 reviews
Rating 6 - Okay. 35 out of 262 reviews
Rating 4 - Poor. 5 out of 262 reviews
Rating 2 - Terrible. 1 out of 262 reviews

Reviews

Verified

10/10 Excellent

Torsti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel with a spa

Peaceful and comfortable spa hotel, beautiful surroundings by a river. Small but many-sided spa which was not crowded. Good breakfast.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Pietu

Liked: Cleanliness, staff & service, amenities
Huone oli siisti, henkilökunta avulias ja kylpylÀ positiivinen yllÀtys rentoutumishuoneineen.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tommi

Huone oli erittÀin siisti ja henkilökunta supermukava
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Toni

Liked: Staff & service
Kaikki sujui hyvin
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

MinÀ

Liked: Cleanliness, staff & service, amenities
YstÀvÀllinen henkilökunta. Siisti huone. Ihana kylpylÀ. Upeat nÀköalat. Vaikka hotelli on hieman vanha, niin paikka on ihana ja kylpylÀ loistava.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yö Heinolassa, miellyttÀvÀ kokemus.

Huone oli siisti ja parveke ihanasti jĂ€rvelle pĂ€in. KylpylĂ€osasto oli tosi ihana ja Relax puoli loistava. Pukuhuone oli vanha mut muuten spa oli tunnelmallinen, aidot kynttilĂ€t paloi ja maisema jĂ€rvelle. Todella hyvĂ€t saunat. Höyrysauna 😍 KylpylĂ€ltĂ€ kiva rantareitti ulkoilla. Hotelli oli vanha mutta siisti. Ainut pieni miinus oli ravintolapalvelut, ala carte jossa ei ollut pizzaa :) Aamupala oli hyvĂ€. TÀÀllĂ€ ois kiva kokoustaa, tiloja sellaiseenkin on.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Antti

Liked: Cleanliness, staff & service, room comfort

Aivan hyvÀ.

Eka kerta Kumpelissa ja tullaan kyllÀ toistekin. Loistava sijainti ja kylpylÀosasto on remontoitu lÀhiaikoina. Pihassa ei ole sÀhköautojen lataus mahdollisuutta, joka on tÀnÀ pÀivÀnÀ itsestÀÀn selvyys hotelleissa.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huoneet siistit ja hiljaiset, mutta kuumat, onneksi parveke ja puhallin löytyi kuitenkin. Kuntosali vanhanaikainen. KylpylÀ todella kiva, jos ei ruuhkaa. Aamupala simppeli hyvÀ. Ravintolan ruokalista illallisen kohdilta todella suppea.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, room comfort

Upea sijainti

Kiva kylpylÀ, upeat maisemat, ystÀvÀllinen henkilökunta. Aamiainen on vaatimaton, mutta illallinen hotelliravintolassa hyvÀ. Heinola oli muutoinkin mukava kohde ja suosittelemme myös Tango & Matto -bistroa.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Helle

Liked: Cleanliness, staff & service

Ikke okay til prisen

Dyrt ophold Dyrt at have hund med (35 euro for 1 nat ) Kedelig morgenmad Meget hundelort pÄ grÊsplÊnerne Under standart til prisen Ingen aircondition pÄ vÊrelset Flot beliggenhed
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Paula

Hotelli kauniilla paikalla lÀhellÀ keskustaa ja ranta - sekÀ lenkkipolku kohteita. Allas osasto tyydyttÀvÀ sopivasti avoinna aamulla sekÀ jo iltapÀivÀllÀ.Aamiainen tyydyttÀvÀ, mutta lihapullat,nakit, munakas ja piirakat eivÀt olleet kunnolla lÀmpimiÀ , olimme aamiaisella yleensÀ 8.30 - 9.30. Hotellihuone oli rauhallinen ja ikkuna-parvekebÀkymÀt mahtavan kauniit. Huoneilmastointi ei ollut riittÀvÀ, pitituulettaa parvekkeen oven kautta. Emme löytÀneet muovin -tai lasinkerÀyspistettÀ.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Kauniilla paikalla. Siisti huone, vaikka jo parhaat pÀivÀnsÀ nÀhnyt. Ravintolassa hyvÀ ruoka ja ystÀvÀllinen palvelu.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

HyvÀÀ hotelli ja huva huone
Stayed 1 night in Jun 2025
Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, room comfort
Vastaanotossa oli ystÀvÀllinen henkilö, joka otti minut vastaan. Kaunis nÀkymÀ jÀrvelle hotellihuoneen parvekkeelta. Rauhallinen ja muutenkin upealla paikalla oleva hotelli. Aamupala oli ihan ok, kaikkea tarpeellista oli tarjolla. Hotelli kaipaisi pientÀ pintaremonttia, mutta muuten oikein hyvin onnistunut vierailu hotellissa.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Olli

Liked: Cleanliness, property conditions & facilities, room comfort
Normaali
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ErittÀin pÀtevÀ kylpylÀhotelli

Kumpeli spa on mainio perheomisteinen yritys Heinolassa. KylpylÀpuoli on remontoitu erittÀin hyvÀllÀ maulla ja vaikka sisÀllöllisesti se on tehty aikuiseen makuun, sai taapero myös iloa polskuttelusta ja porealtaista. Huoneessamme oli symppis 2000-luvun alun fiilis. SÀngyt olivat hyvÀt ja erityismaininta menee isolle kiintokalustepenkille, johon oli helppo laskea tavarat.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava paikka pikavisiitille Heinolaan. Aina siellÀ on tullut majoituttua, kun on tullut Heinolaan yöksi jÀÀtyÀ.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Todella hidas palvelu kaikessa.Hotelli todella vanha,huoneista nĂ€kee heti. KylpylĂ€ on kyllĂ€kin koko hotellin helmi 👌
Stayed 1 night in May 2025
Verified

10/10 Excellent

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HyvÀ hotelli. KylpylÀosasto siisti ja rauhallinen. Aamupala hyvÀ ja huoneet toimivat.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Jari-Pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön reissu. Kylvin hotellin kylpylÀssÀ monta tuntia. Illalla söin erittÀin hyvÀn aterian hyvien juomien kera. Aamiaisbuffet ihan riittÀvÀ, en kaipaa kymmeniÀ erilaisia syötÀviÀ. Kaiken kaikkiaan, erittÀin rentouttava reissu!
Hotelli sijaitsee aivan jÀrven rannassa, joten ravintolasta on upeat maisememat!
Ruoka oli todella hyvÀÀ!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

HyvÀ kokemus

Hotelli on upealla paikalla, kylpylÀ oiva aikuisten rentoutumiseen, aamiainen riittÀvÀ ja maittava, Heinola hieno kesÀkaupunki. Kun huoneita on tyhjinÀ, niin tulijoille kannattaa tarjota aina paras mahdollinen nÀkymÀ. Se saa vierailijan palaamaan.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort
Rauhallinen majoitus. Hieno kylpylÀ. HyvÀ aamiainen. Luonnonkaunis paikka.
Stayed 1 night in Jul 2024