Hotel Am Vitalpark

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Dates

May 2026

June 2026

Lobby - Hotel Am Vitalpark (Heilbad Heiligenstadt)

Exercise/lap pool - Hotel Am Vitalpark (Heilbad Heiligenstadt)

Sauna - Hotel Am Vitalpark (Heilbad Heiligenstadt)

Overview
Rooms
Location
Policies

Luxury

9.2

Wonderful

Luxury family-friendly hotel near Märchenpark Heilbad Heiligenstadt

Located close to Heinrich-Heine-Kurpark and Eichsfeld Museum, Hotel Am Vitalpark provides golfing on site, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, aromatherapy, or hydrotherapy. The on-site international cuisine fine-dining restaurant, Theodor Storm, serves dinner. Fitness classes and Pilates classes are offered at the health club; other things to do include mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Popular amenities

Pool
Hot tub
Spa
Pet friendly
Free WiFi
Restaurant

Room options

Check availability for these dates

Tonight

May 6 - May 7

Tomorrow

May 7 - May 8

Classic Room

Exceptional

28 sq m
1 bedroom
Sleeps 3
1 Double Bed

Superior Room

Wonderful

28 sq m
1 bedroom
Sleeps 3
1 Double Bed

Comfort Room

Exceptional

32 sq m
1 bedroom
Sleeps 3
1 Double Bed

Suite

Exceptional

64 sq m
1 bedroom
Sleeps 4
1 Double Bed

Deluxe Room

32 sq m
1 bedroom
Sleeps 3
1 Double Bed

About the neighborhood

Located in Heilbad Heiligenstadt, Hotel Am Vitalpark is in a rural area and near a train station. Wallfahrtskapelle Etzelsbach and Skywalk Sonnenstein are notable landmarks, and the area's natural beauty can be seen at Märchenpark Heilbad Heiligenstadt and Heinrich-Heine-Kurpark. Traveling with kids? Don't miss Eichsfelder Kulturhaus. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Heilbad Heiligenstadt travel guide

In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308

What's nearby

Eichsfeld-Hainich-Werratal Nature Park
1 min walk - 0.0 miles
Märchenpark Heilbad Heiligenstadt
2 min walk - 0.1 miles
Heinrich-Heine-Kurpark
12 min walk - 0.7 miles
Eichsfeld Museum
20 min walk - 1.1 miles
Eichsfelder Kulturhaus
3 min drive - 1.1 miles

Getting around

Heilbad Heiligenstadt Station
6 min drive
Erfurt (ERF)
111 min drive

Restaurants

Restaurant St. Martin
19 min walk
Motz Am Fluss
15 min walk
Treffpunkt Alex
5 min drive
Coffeehouse Soho
5 min drive
Norddeutscher Bund
19 min walk

About this property

Hotel Am Vitalpark

Luxury family-friendly hotel near Märchenpark Heilbad Heiligenstadt

Additional perks include:

4 indoor pools and an outdoor pool, along with a lazy river, a waterslide, and sun loungers
Self parking (surcharge), an electric car charging station, and an elevator
Tour/ticket assistance, books, and newspapers in the lobby
Outdoor furniture, laundry services, and a 24-hour front desk

Room features

All 130 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.

More amenities include:

Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
Bathrooms with showers and free toiletries
43-inch flat-screen TVs with cable channels
Balconies or patios, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property

This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Spa
Parking included
Free WiFi

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Uncovered self parking on site (EUR 7 per day)
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Leineaue
Theodor Storm

Things to do

2 hot tubs
4 indoor pools
Bicycle tours
Billiards/pool table
Books
Children's pool
Fitness classes
Games
Golf
Health club
Hiking/biking trails
Lazy river
Library
Mountain biking
Outdoor pool
Outdoor pool (guest access)
Pilates classes
Playground
Sauna
Segway rentals/tours
Steam room
TV in common areas
Waterslide
Yoga classes

Family friendly

4 indoor pools
Children's pool
In-room crib
Lazy river
Lifeguards on site
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

6,458 square feet of conference space
8 meeting rooms
Business center
Computer station

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Spa

10 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Hydrotherapy
Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

5 floors
Banquet hall
Built in 2008
Comprehensive food waste policy
Double-glazed windows
Fireplace in lobby
Lifeguards
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

43-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 69.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

Uncovered self parking fee: EUR 7 per day
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 69.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt

Best Western Plus Am Vitalpark Heilbad Heiligenstadt

Best Western Plus Am Vitalpark

BEST WESTERN Hotel am Vitalpark

Hotel Am Vitalpark Hotel

Best Western Plus Hotel Am Vitalpark

Hotel Am Vitalpark Heilbad Heiligenstadt

Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

Does Hotel Am Vitalpark have a pool?

Yes, this property has 4 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Am Vitalpark pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 7 per day.

What time is check-in at Hotel Am Vitalpark?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Am Vitalpark?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Am Vitalpark located?

This family-friendly Heilbad Heiligenstadt hotel is located in a rural location, within a 10-minute walk of Märchenpark Heilbad Heiligenstadt and Heinrich-Heine-Kurpark. Eichsfeld Museum and Eichsfelder Kulturhaus are also within 1 mi (2 km). Heilbad Heiligenstadt Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Hotel Am Vitalpark Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities

Verified

10/10 Excellent

Gunther

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.

Stayed 5 nights in Apr 2025

Verified

10/10 Excellent

Michael

Dec 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What can I say? Everything perfect - nothing to add. A highlight is definitely the spa area and also the salt water pools. Also, the dinner was the best dinner I have ever had in Germany.

Stayed 2 nights in Dec 2025

Verified

10/10 Excellent

fatemeh

Aug 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around

Stayed 1 night in Jul 2022

Verified

Gregor

Dec 17, 2025

Liked: Cleanliness, staff & service, amenities

Tolle Fitness-Studios, großes Schwimmparadies, exklusive Saunalandschaft, tolles Frühstück!

Perfekt børnehotel 👍😊

Alles super

Stayed 4 nights in Feb 2025

Verified

10/10 Excellent

Patrick

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles in allem gut!

Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß. Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden. Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer. Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht) Versteckte Kosten, die so nicht angekündigt waren. Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.

Stayed 2 nights in Jan 2025

Hotel Am Vitalpark

Choose dates to view prices

Photo gallery for Hotel Am Vitalpark

Wonderful

Luxury family-friendly hotel near Märchenpark Heilbad Heiligenstadt

Popular amenities

Room options

Check availability for these dates

View all photos for Classic Room

Classic Room

View all photos for Superior Room

Superior Room

View all photos for Comfort Room

Comfort Room

View all photos for Suite

Suite

View all photos for Deluxe Room

Deluxe Room

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Hotel Am Vitalpark

Awards and affiliations

Similar properties

Regiohotel Naturresort Ilsenburg

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

Reviews

Hotel Am Vitalpark Reviews

Wonderful

9.2

8.2

9.0

9.0

Reviews

10/10 Excellent

Gunther

Nice hotel

Gunther

10/10 Excellent

Michael

Michael

10/10 Excellent