Apart-hoteles en Heiken

“Voor aankomst appjes en sms’jes met vraag betaling te voldoen. Maar deze was al 1,5 week eerder door ons compleet voldaan. Verliep allemaal wat vaag. Locatie is goed en op zeer korte afstand is er een parkeergarage. In de wijk zitten supermarkt en lunchplekjes. Bij binnenkomst een hele smalle wenteltrap en een mini lift. Dit was voor ons oké, maar de trappenhal stonk wel erg bij binnenkomst, riool? Kamer is zoals op de foto’s! Sfeervol ingericht en een fijne keuken! Handdoeken 2 grote en 1...

“Beautiful apartment, clean, and responsive customer service.”

“Excelente propiedad recomendada ”

“Was top!”

“El baño con olor. La tubería de desagüe con filtraciones. No nos dieron toallas para la ducha. Las instalaciones antiguas y, en general, en mal estado. La zona no me gustó.”

“This property was not clean. Check in was very challenging the front door was broken. The bed wasn’t made, had to wait to get bedding until 10 pm our feet were black from the dirt on the floor. ”

“Both my colleague and I were given different, smaller rooms than we booked. Communication with staff - via app since nobody answered the phone listed on the contact page and there is no reception - was slow, impolite, and finally non-existent. We were given the option to stay in the room we were given (my colleague was suddenly disturbed by other guests locking themselves in, since they had booked that room!) or find another place to live. The shower drain in my room was almost completely...

“This place is crying out for The Hotel Inspector or Gordon Ramsay to storm in and shake the owners out of their stupor. There’s genuine potential here — the kind of charm and setting that could make it special — but it’s completely undermined by a burnt-out, disengaged owner whose negativity sets the tone the moment you walk in. There were no menus, no prices on display, and ultimately no transparency — which meant the final bill arrived as a rather unpleasant surprise. Yes, I know I should’ve...