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Rafaela Hotel Heidelberg

Hotel with a coffee shop, a quick walk to Neckarwiese

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Photo gallery for Rafaela Hotel Heidelberg

Double Room | View from room
Front of property
Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Reception
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

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Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Lobby

Hilton Heidelberg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 142 reviews
Hilton Heidelberg

About the neighborhood

Map
Lutherstr. 17, Heidelberg, 69120

What's nearby

  • Neckarwiese - 6 min walk - 0.3 miles
  • Philosophenweg - 18 min walk - 1.0 mile
  • University of Heidelberg Old Campus - 20 min walk - 1.1 miles
  • Heidelberg University Library - 4 min drive - 1.6 miles
  • Heidelberg Castle - 5 min drive - 1.8 miles

Getting around

  • Heidelberg Central Station - 5 min drive
  • Heidelberg Seegarten Tram Stop - 14 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Caffe Auszeit - ‬1 min walk
  • ‪Moghul - ‬4 min walk
  • ‪Medoc - ‬8 min walk
  • ‪La Benoosh - ‬2 min walk
  • ‪Bar Centrale - ‬1 min walk

About this property

Rafaela Hotel Heidelberg

Hotel near Neckarwiese
Located close to University of Heidelberg Old Campus and Heidelberg Student Jail, Rafaela Hotel Heidelberg provides shopping on site, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • ATM/banking services, luggage storage, and bicycle parking
  • A banquet hall, free newspapers, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Rafaela Hotel Heidelberg boast perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LED light bulbs, refrigerators, and daily housekeeping

Languages

English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.5 per person
  • Nearby parking fee: EUR 20 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - DE317452583
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Rafaela Hotel
Rafaela Heidelberg
Rafaela Hotel Heidelberg Hotel
Rafaela Hotel Heidelberg Heidelberg
Rafaela Hotel Heidelberg Hotel Heidelberg

Frequently asked questions

Is Rafaela Hotel Heidelberg pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Rafaela Hotel Heidelberg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Rafaela Hotel Heidelberg?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Rafaela Hotel Heidelberg located?

Located in Neuenheim, this hotel is within 1 mi (2 km) of Neckarwiese, Philosophenweg, and Heidelberg Student Jail. University of Heidelberg Old Campus and Heidelberg University Library are also within 1 mi (2 km). Heidelberg Seegarten Tram Stop is 14 minutes by foot and Heidelberg (West) Central Station Tram Stop is 24 minutes.

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Rafaela Hotel Heidelberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 83 reviews
Rating 8 - Good. 12 out of 83 reviews
Rating 6 - Okay. 3 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great location, beautiful hotel and friendly staff :)
Stayed 1 night in Jun 2023

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, breakfast was very good, silent rooms!
Stayed 1 night in Mar 2024

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place to stay in Heidelberg.

Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Stayed 4 nights in Jun 2023

8/10 Good

Lele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. A little off the main attractions. Room was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet small hotel

Excellent, small quiet hotel very conveniently located outside the old town but close eneough to walk there, and with normal neighborhood serving stores nearby. Good breakfast selection from a small but full buffet
Stayed 3 nights in Mar 2024

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and quite.
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff
Stayed 3 nights in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff. Charming area of town.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jenny

A great experience! Nice staff, clean rooms and night number two we got the penthouseroom with a splendid view. Highly recommend this hotel!
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to the old part of town. Easy transportation access. The nicest part is the staff is very helpful, pleasant and I would definitely stay there again.
Stayed 4 nights in Jul 2022

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel

We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge. We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.
Stayed 1 night in Jun 2024

10/10 Excellent

JISOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind reception. Clean room. Walkable everywhere. Fresh and healthy breakfast. Perfect hotel in Heidelberg.
Stayed 2 nights in Nov 2023

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great recently-renovated small hotel

Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.
Stayed 1 night in Dec 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!
Stayed 1 night in Oct 2022

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were excellent. Major plus is this hotel is only 4 years old and has A/C in its rooms. It is a little bit of a walk to the old city of Heidelberg a little over a mile but if you walk along the river it is nice. Their is not parking so you will need to park in the parking garage which is about a 10 minute walk. Overall this hotel was a very nice stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tsz Kin Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are a lot of surprises
Stayed 1 night in Aug 2022

8/10 Good

Itamar

Stayed 5 nights in Mar 2025

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aanrader!

Heerlijk hotel, perfecte kamer en ligging aan een gezellig pleintje. ik had geluk met een gratis parkeerplaats om de hoek. Binnenstad op loopafstand. Een aanrader!
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Stayed 2 nights in Dec 2024

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024