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ibis Heidelberg Hauptbahnhof

Property class: 3

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Exterior - ibis Heidelberg Hauptbahnhof (Heidelberg)
A reception area with a chalkboard sign, a reception desk, and a refrigerated display case. - ibis Heidelberg Hauptbahnhof (Heidelberg)
A reception desk with a laptop, a person with a suitcase, and a staircase with chairs. - ibis Heidelberg Hauptbahnhof (Heidelberg)
A hotel room with a large bed, a desk with a chair, a telephone, a hat, and a suitcase. - ibis Heidelberg Hauptbahnhof (Heidelberg)
A modern interior with large windows, a wooden bookshelf, and a seating area with tables and chairs. - ibis Heidelberg Hauptbahnhof (Heidelberg)
At ibis Heidelberg Hauptbahnhof, you can look forward to shopping on site, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 Double Bed (New Sleeping Comfort Concept)

A hotel room with a bed, two bedside tables, a nightstand, a lamp, and a large wall mural of a bridge.

Room, 1 Double Bed (New Sleeping Comfort Concept)

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (New Sleeping Comfort Concept)

Room

Room, 2 Twin Beds (New Sleeping Comfort Concept)

7.4 out of 10
Good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Weststadt, a neighborhood in Heidelberg, ibis Heidelberg Hauptbahnhof is near a train station. AQWA Walldorf and Golfclub Hohenhardter Hof are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma and Heidelberg Castle Garden. Looking to enjoy an event or a game while in town? See what's happening at Hockenheim Racing Track or SAP Arena. Visit our Heidelberg travel guide
Map
Willy Brandt Platz 3, Heidelberg, BW, 69115

What's nearby

  • A riverside town with historic buildings and a castle on a hill in the background.
    Bergstrasse-Odenwald Nature Park
    1 min walk - 0.0 miles
  • A bridge over a river with a large tree in the foreground, a castle in the background, and flags on the bridge.
    Neckarwiese
    5 min drive - 1.3 miles
  • Heidelberg Congress Center
    9 min walk - 0.5 miles
  • Heidelberg Zoo
    3 min drive - 1.1 miles
  • University of Heidelberg New Campus
    4 min drive - 1.3 miles

Getting around

  • Heidelberg Central Station
    5 min walk
  • Heidelberg (West) Central Station Tram Stop
    6 min walk
  • Stuttgart Airport (STR)
    92 min drive

Restaurants

  • Mandy's Railway Diner
    6 min walk
  • Burger King
    9 min walk
  • Bäckerei / Café Riegler
    5 min walk
  • Neckar - Pizza - Pasta & Vegatarian
    11 min walk
  • Neo
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 14 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night, plus a deposit of EUR 10 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Uncovered self parking fee: EUR 14 per night
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is ibis Heidelberg Hauptbahnhof pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 10 per night and a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 14 per night.

What time is check-in at ibis Heidelberg Hauptbahnhof?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Heidelberg Hauptbahnhof?

Check-out is at noon.

Where is ibis Heidelberg Hauptbahnhof located?

Located in Weststadt, this hotel is within a 15-minute walk of Heidelberg Congress Center, Körperwelten Museum, and Neckar Valley-Odenwald Nature Park. Bergfriedhof Cemetery and Roadside Theater are also within 1 mi (2 km). Heidelberg Central Station and Heidelberg Central Station (QHD) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Heidelberg Hauptbahnhof Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 285 out of 1003 reviews
Rating 8 - Good. 455 out of 1003 reviews
Rating 6 - Okay. 198 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to main train station with great connections to other city’s and local trams to other parts of the city Room was great comfy and all the required facilities Great staff and service
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and easy to park.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money and the on site parking was great. Good location, we enjoyed the walk into the old town.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Pros : Close to the centre station for buses and trains. Beds is comfortable. Cons : The room is very small. washroom is very small and no toiletries available for travelers like us. Found a cocroach (thankfully only 1) Carpet is dirty ( i brought my own sandal, thank God).
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room close to train center kind attentive staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, very helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly and helpful staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Good value/price relationship
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location at train station and easy transportation to the sights.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous from the reception desk to staff in restaurant. Room was OK for our visit
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, room was clean, on site parking
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above, staff were polite, the breakfast was excellent, everything was clean.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The breakfast was really good. The only negative was that there is no elevator and the stairs were very steep. We got some exercise going up to the 4th floor. Could change the name to the stair master hotel. lol
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast, helpful staff, easy railway location but a bit of a chore getting into the old city.
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Very basic. No safety box. No minifridge. No hand towel. Breakfast with little options. Convenient location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Close and convenient for transportation.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good 1 night stay.

Excellent value and amazing breakfast, perfect if travellling by train. Very good wifi and comfortable room. Thoroughly recommend. The old town is about a 25 min walk away .
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and mordern hotel at a great location right next to the train station. Friendly staff who were always helpful. I appreciated the early check-in. Would stay again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, modern rooms.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location by the train station. Only 25 minutes walk from downtown. Great staff.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The good: Next door to the railway station.Good breakfast The not so great: Small room, tiny bathroom Overall: convenient and fine for a short stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IBIS heidelberg

Very short stay so location was the most important. easy and quick arrival and departure proceedures
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very confortable,the tv is great, the airconditioning works and is quite silent. The staff is very friendly.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and run down, quite disappointing. Staff are friendly, breakfast is good, and location for train is perfect.
Stayed 3 nights in Sep 2023