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Hotel Am Schloss

Property class: 3

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Photo gallery for Hotel Am Schloss

A courtyard with outdoor seating, a castle in the background, and a mix of traditional and modern buildings. - Hotel Am Schloss (Heidelberg)
A modern dining area with wooden floors, green upholstered chairs, and a central staircase. - Hotel Am Schloss (Heidelberg)
A spacious hallway with a wooden staircase, a reception desk, and a kitchen area. - Hotel Am Schloss (Heidelberg)
A hotel room with two beds, a desk, a chair, a TV, and a kitchenette. - Hotel Am Schloss (Heidelberg)
A view through a window of a patio area with outdoor furniture and a view of buildings in the background. - Hotel Am Schloss (Heidelberg)
Heidelberg Castle is located near Hotel Am Schloss, which provides a rooftop terrace, shopping on site, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Double Room, 1 Double Bed, City View

A hotel room with a bed, bedside table, lamp, chair, desk, and a window with curtains.

Comfort Double Room, 1 Double Bed, City View

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a bedside telephone, a wall-mounted light, and a wardrobe.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Comfort Double Room, 1 Double Bed, City View

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a bedside table with a phone, a wall-mounted light, and a wardrobe.

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • City view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 4 Queen Beds
  • Free WiFi

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

A narrow hallway with a white door, a wooden floor, and a kitchen area with a stove and cabinets.

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

A hotel room with a bed, a desk, a chair, and a view of a building through the window.

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

A hotel room with two beds, a desk, a chair, a round table, and a potted plant.

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

A hotel room with a bed, a green sofa, a small round table, a chandelier, and a radiator.

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of a building.

Basic Double Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room, 1 Double Bed, City View

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a radiator.

Basic Double Room, 1 Double Bed, City View

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Heidelberg City Centre neighborhood, Hotel Am Schloss is connected to a rail/subway station. Heidelberg Castle and Heidelberg University Library are local landmarks, and some of the area's attractions include Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma and Heidelberg Castle Garden. Looking to enjoy an event or a game while in town? See what's happening at Hockenheim Racing Track or SAP Arena. Visit our Heidelberg travel guide
Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117

What's nearby

  • A bustling outdoor café with wicker tables and chairs, surrounded by colorful buildings and pedestrians.
    Marktplatz
    1 min walk - 0.1 miles
  • A historic castle with a round tower, surrounded by lush greenery and a village in the valley.
    Heidelberg Castle
    2 min walk - 0.1 miles
  • A historic building with a pointed roof and large windows, surrounded by colorful buildings and a public square with people and outdoor seating.
    Church of the Holy Spirit
    3 min walk - 0.2 miles
  • A historic building with ornate lion sculptures and a green-topped tower.
    University of Heidelberg Old Campus
    5 min walk - 0.3 miles
  • A historic building with ornate architecture, large windows, and a statue in front.
    Heidelberg University Library
    6 min walk - 0.4 miles

Getting around

  • Heidelberg Seegarten Tram Stop
    3 min drive
  • Heidelberg-Altstadt Station
    9 min walk
  • Mannheim (MHG)
    26 min drive

Restaurants

  • Coffee Nerd
    4 min walk
  • Kulturbrauerei Heidelberg
    4 min walk
  • Wirtshaus am Markt - Augustiner Bräu
    3 min walk
  • Cocodec
    4 min walk
  • Vinothek im Fasskeller
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 12 for children

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is Hotel Am Schloss pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Am Schloss?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Am Schloss?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hotel Am Schloss located?

Located in Heidelberg City Centre, this hotel is within a 10-minute walk of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma and Hercules Fountain are just steps away. Heidelberg Seegarten Tram Stop is 22 minutes by foot and Heidelberg-Altstadt Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Am Schloss Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 238 out of 384 reviews
Rating 8 - Good. 124 out of 384 reviews
Rating 6 - Okay. 21 out of 384 reviews
Rating 4 - Poor. 0 out of 384 reviews
Rating 2 - Terrible. 1 out of 384 reviews

Reviews

Verified review

10/10 Excellent

James R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for easy access to town, great views onto the castle and city, friendly staff and lovely breakfast buffet
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, friendly staff, beautiful room, wonderful breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sumit

Liked: Staff & service
Great location, great staff, very well worth it
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice rooms and good breakfast. Convenient parking within same building. Nice terrace with view on castle. Very nice staff. We were able to use washing machine and dryer for small laundry batch. Only negative is mattress and pillows were too soft to my liking.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above a car park but we were not disturbed and had a great night's sleep. We had a lovely clean room with a balcony overlooking the town. Breakfast was plentiful and had some nice touches. Parking was discounted as we were guests... Staff were helpful and friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay at the foot of Heidelberg Castle. The staff was very warm and helpful. The breakfast is delicious. Beds comfortable. Convenient location in Alstadt with transit out front to Hbf.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
Great view, pleasant atmosphere, helpful staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly. Garden terrace has the best view of the Heidelberg Castle. Be sure to bring your camera up to the terrace in the evening.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Siddhartha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

LEVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

HONGYAN

Liked: Cleanliness, staff & service
nice location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, they upgraded us so we had the roof top, stunning views! lovely staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the castle and town.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a better location! So easy to get to city center for restaurants, shopping and river access. Parking garage was very convenient. Our room looked right out at the castle, the views, roof top patio did not disappoint. Breakfast as good and the staff were all so friendly and informative.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. The room was clean, staff was friendly and the location was excellent.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Garry

Liked: Staff & service
Very friendly staff and good location for a day or two visit to Heidelberg
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

John Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel adjacent to the old town for easy walking and eateries.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service,close to everything ,very clean and delicious breakfast
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful location
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

New

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for something near the Castle and the Altstadt this is a great option. Friendly staff, nice rooms, great location and parking options.
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Liji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, nice view.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had a balcony with amazing views of the city. The staff were all very friendly and accommodating. Parking garage is connected to the hotel, so it is very easy to access the hotel after parking.
Balcony city view 1
Balcony city view 2
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Donald

Liked: Amenities
Great location and view
Stayed 1 night in Oct 2024