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Altstadt Hotel

Hotel in Heidelberg, near Heidelberg Castle

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Photo gallery for Altstadt Hotel

Quadruple Room | Minibar, in-room safe, desk, soundproofing
Quadruple Room | Living area | TV
Exterior
Shower, hair dryer, towels
Daily buffet breakfast (EUR 10 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Sankt-Anna-Gasse 9, Heidelberg, BW, 69117

What's nearby

  • Neckarwiese - 12 min walk - 0.7 miles
  • University of Heidelberg Old Campus - 12 min walk - 0.7 miles
  • Marktplatz - 16 min walk - 0.9 miles
  • Heidelberg Castle - 4 min drive - 1.5 miles
  • University of Heidelberg New Campus - 4 min drive - 1.7 miles

Getting around

  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 18 min walk
  • Frankfurt Airport (FRA) - 59 min drive

Restaurants

  • ‪Mahlzeit - ‬4 min walk
  • ‪Wiener Feinbäckerei Heberer GmbH - ‬2 min walk
  • ‪Arbil Imbiss - ‬2 min walk
  • ‪Fresko - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Altstadt Hotel

Hotel near Heidelberg Castle
Altstadt Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Laundry services, multilingual staff, and luggage storage
  • A front-desk safe, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Altstadt Hotel have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra amenities include:
  • Showers and hair dryers
  • TVs with cable channels
  • Heating, desks, and phones

Languages

Bulgarian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 10 for adults and EUR 8 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1906
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 8.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 8 for children
  • Nearby parking fee: EUR 16.50 per day (1640 ft away)
  • Crib (infant bed) fee: EUR 8.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Altstadt Hotel Heidelberg
Altstadt Heidelberg
Altstadt Hotel Hotel
Altstadt Hotel Heidelberg
Altstadt Hotel Hotel Heidelberg

Frequently asked questions

Is Altstadt Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Altstadt Hotel?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Altstadt Hotel?

Check-out is at 11 AM.

Where is Altstadt Hotel located?

Located in Heidelberg City Centre, this hotel is within 1 mi (2 km) of Neckar Valley-Odenwald Nature Park and Heidelberg Castle. Christ and Deutsches Verpackungs Museum are just steps away. Heidelberg Seegarten Tram Stop is 6 minutes by foot and Heidelberg-Weststadt/Südstadt S-Bahn is 18 minutes.

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Altstadt Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 116 reviews
Rating 8 - Good. 53 out of 116 reviews
Rating 6 - Okay. 27 out of 116 reviews
Rating 4 - Poor. 5 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a great stay and generous support
Stayed 3 nights in Dec 2023

10/10 Excellent

Cisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, on walking distance from the centre of the city.
Stayed 1 night in Sep 2023

10/10 Excellent

Gino

Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased by our stay at the Altstaft. It is a small boutique hotel that isn’t fancy but it is in great condition, super clean and in a great location near Bismarckplatz, transportation and the Main Street for shopping and dining. Walkable in 15 minutes to the funicular to get to Schloss Heidelberg. Would go back for sure.
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Staff & service, amenities
No real check in process. Doesn’t provide you with advance notice of codes needed to enter hotel
Stayed 1 night in Nov 2024

6/10 Okay

Tomas

Liked: Cleanliness, property conditions & facilities

If they change to new beds it OK

The location was very good on a quiet side street. The room was fairly spacious with a table and two chairs. To have a water and some coffee and tea would have been nice. The bed was overdue to be changed to a new one!
Stayed 2 nights in Apr 2024

2/10 Terrible

Christian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms have no way to be locked from the inside and you will only get one key for the room. Meaning there is no way a person can stay in the room and (safely - think of a fire or other emergency) lock the door while the other person is out with the key. This seems like a small thing but it is not and made me give the location one start only.
Stayed 4 nights in Jul 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels meet various needs for various travelers. If you want a small, inexpensive, comfortable and clean hotel in Heidelberg, Germany at an outstanding location near the historic center of the city, operated by a very small, hard-working honest staff, the Altstadt could be the place for you. Given these realities, the services available at upper-class chain hotels are not there. Nor is there parking on the property. But if you arrive by air and train, are self sufficient and patient, the Altstadt could be perfect. I would gladly stay there again.
Stayed 6 nights in Sep 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was terrible. We were not given a booking number from expedia only an itinerary number. So we could not get our key. We had to pay roaming charges and call expedia to get assitance because we could not contact anyone using the phone number provided by Altstadt because it is just an automated message that hangs up at the end. There is clearly a miscommunication between Altstadt and expedia because we were not given the correct information to properly check in and it was a poor experience for us.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Can't physically get into Hotel

We couldn't get into the hotel. We were later told this hotel has an entry code email sent to guest for entry. However this code is only on sent to those lucky enough to book on certain websites. Hotels.com is not one of them. So we showed up before the advertised check-in time to find no one at reception, a key box without a code, and a phone numer that goes straight to voicemail. Just before giving up and booking another hotel, by chance someone came by and let us in. This is not a position anyone should be put in. If there is any chance of this happing to your guest you should fix this right away. However, after going back through the reviews we found others with this issue back to 2017. We fail to believe that they are in unaware of this recurring problem. Low cost solutions that randomly leave paying customers on the street is unacceptable!
Stayed 2 nights in Aug 2022

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Frank

Liked: Cleanliness
Disliked: Room comfort

Gute Lage, aber einige Abstriche

Die Lage direkt zwischen Hauptstraße und Plöck ist natürlich toll. Alles sehr gut fußläufig zu erreichen. Aber: Das Hotel hat keinen Fahrstuhl, ist schon deutlich in die Jahre gekommen. Kein Frühstück und keine Parkmöglichkeiten.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugen

Stayed 2 nights in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Ingen personal i receptionen lite strul nycklar. Bra läge i gamla stan. Nära till parkrring ok frukost. Fint badrum.
Stayed 1 night in Sep 2024

8/10 Good

Willi

Liked: Staff & service
Disliked: Amenities
Alles Okay
Stayed 3 nights in May 2024

8/10 Good

Hanspeter

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Oct 2023

10/10 Excellent

Carmen Florencia

Stayed 2 nights in Jun 2023

6/10 Okay

marie-jeanne

Liked: Cleanliness, property conditions & facilities, room comfort

environnement particulierement bruyant la nuit

Stayed 2 nights in Jun 2023

8/10 Good

Greta Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft war sehr sauber und perfekt in der Altstadt gelegen. Wir würde wieder das Altstadt Hotel buchen!
Stayed 2 nights in May 2023

8/10 Good

Claudine

Liked: Staff & service
Stayed 5 nights in May 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut gelegene Unterkunft. Alles wünschenswerte ist fußläufig uu erreichen. Sehr freundliches und zuvorkommendes Personal. Zimmer für diese Preisklasse wirklich geräumig und nett eingerichtet. Alles sehr sauber. Zum Glück musste ich nur in die erste Etage, denn ges gibt keinen Aufzug. Dann hätte ich mir noch ein Schild "bitte nicht stören" gewünscht. Ansonsten durchaus empfehlenswert und ich würde jederzeit gerne wiederkommen.
Stayed 3 nights in Oct 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles ok
Stayed 1 night in Oct 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer ist sehr schön renoviert. Ich habe die Rechnung in hotel bezahlt. Dashalb habr ich meine Datenkarten bei ihm abgegeben?
Stayed 1 night in Oct 2022

2/10 Terrible

Jonas

Stayed 1 night in Oct 2022

8/10 Good

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung stimmt
Stayed 4 nights in Sep 2022