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The Birch Hotel

3.5 star property
Guests enjoy a welcoming home base in the city center, perfect for starting the day with a hearty breakfast or exploring nearby attractions at their leisure.

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2 restaurants, breakfast, lunch, dinner served; British cuisine - The Birch Hotel (Haywards Heath)
Indoor wedding - The Birch Hotel (Haywards Heath)
2 bars/lounges - The Birch Hotel (Haywards Heath)
Garden - The Birch Hotel (Haywards Heath)
Standard Room, Non Smoking (1 Double Bed) | Desk, blackout drapes, iron/ironing board, free WiFi - The Birch Hotel (Haywards Heath)
The Birch Hotel, in the heart of the city, offers a peaceful retreat with two bars and a garden. Enjoy British cuisine at two restaurants, stay connected with WiFi and a business center. Helpful staff, express check-out, and self-parking ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.2 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (1 Twin Bed)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, Non Smoking (1 Twin Bed)

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Exclusive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Haywards Heath, The Birch Hotel is in the city center. Brighton Pier is a popular attraction and the area's natural beauty can be seen at South Downs National Park and Brighton Beach. Looking to enjoy an event or a game while in town? See what's happening at All England Jumping Course at Hickstead or Broadfield Stadium. Visit our Haywards Heath travel guide
Map
Lewes Road, Haywards Heath, England, RH17 7SF

What's nearby

  • Brighton Beach
    Brighton Beach
    34 min drive - 23.8 miles
  • Hanbury Stadium
    15 min walk - 0.8 miles
  • Beech Hurst Gardens
    4 min drive - 1.3 miles
  • Wakehurst Place
    13 min drive - 7.7 miles
  • All England Jumping Course at Hickstead
    14 min drive - 10.5 miles

Getting around

  • Burgess Hill Wivelsfield Station
    6 min drive
  • Gatwick Airport (LGW)
    33 min drive

Restaurants

  • Caffè Nero
    14 min walk
  • Coffee #1
    13 min walk
  • Greggs
    13 min walk
  • The Snowdrop
    2 min drive
  • Orange Square
    3 min drive

About this property

The Birch Hotel

Hotel in the city center
Consider a stay at The Birch Hotel and take advantage of a garden, dry cleaning/laundry services, and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and British cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), express check-out, and a 24-hour front desk
  • Coffee/tea in the lobby, a banquet hall, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 51 rooms have comforts such as 24-hour room service, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with deep soaking tubs and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

Frequently asked questions

Is The Birch Hotel pet-friendly?

Yes, The Birch Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. A cleaning fee of GBP 10.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Birch Hotel?

Check-out is at 11:00 AM.

Where is The Birch Hotel located?

Located in the heart of Haywards Heath, this hotel is within 3 mi (5 km) of Beech Hurst Gardens, Haywards Heath Golf Club, and Borde Hill Garden. High Weald and Ockenden Manor Spa are also within 3 mi (5 km). Haywards Heath Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Birch Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 311 out of 779 reviews
Rating 8 - Good. 343 out of 779 reviews
Rating 6 - Okay. 90 out of 779 reviews
Rating 4 - Poor. 20 out of 779 reviews
Rating 2 - Terrible. 15 out of 779 reviews

Reviews

Verified

8/10 Good

samuel

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bhavesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly & helpful, lovely over night stay, good choice for breakfast, thank you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Really clean, friendly staff, nice breakfast
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jamie

Liked: Cleanliness
Nice bed, clean room, paper thin walls … Breakfast was nice, coffee was good. Wasn’t bad but wouldn’t stay again for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for family party food and accomadation value for money
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Fast check in, clean room, friendly and helpful staff. It's not the fanciest hotel in the world, but it isn't claiming to be. Good range of tea/coffee in the room, comfy bed, and easy to use air conditioning in the room. Walking distance to a small town centre with lots of food options, and literally next door to a petrol station if you just wanted a snack. Would definitely stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mrs C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room helpful friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Quick and efficient check in. Large comfortable room and delicious cooked breakfast. Very good customer service and very pleased overall.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, didnt have breakfast but the building is stunning, amazingly renovated retaining lots of the features. Staff were incredibly responsive. We will be back....
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities
Lovely hotel with friendly staff. The room was very clean with a comfortable bed, storage space and an excellent shower. Fantastic breakfast with lots of choice.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Excellent breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Food cooked fresh for you. Wheelchair accessible. Bar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, stayed for one night on business trip. Check in good, room quiet, warm and tidy. Evening meal very good with lots of room to relax around the bar. Breakfast, good choice, very good. Would definitely stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025
Verified

8/10 Good

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with comfy bed and friendly staff, the room was clean and decent size, Highly recommend
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the grounds very pretty. A very enjoyable place to stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly hotel

Great family hotel , very friendly at check in and room upgraded at no extra cost with an air conditioned room .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical features. Friendly staff who went above and beyond during my stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Jillian

Liked: Cleanliness
The room was fine, it was clean but a little dated. The beds (2 singles) though were very uncomfortable. One had the springs poking through. On asking for a mattress topper or a different mattress, the response was that this was not possible. Mattress toppers were later added but why indicate this is not possible when it is? We were cold on the first night and requested a blanket. We were informed that the hotel did not have any blankets! After considering moving hotel we were given a second duvet each which did the job.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at this family run hotel several times and the staff are excellent as always.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room nice shower comfy bed enjoyed our stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

The Hotel was extremely nice and the staff very welcoming, food was really good.
Stayed 2 nights in Jul 2024