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Ockenden Manor Hotel & Spa

4.0 star property
Hotel with a full-service spa, near Borde Hill Garden

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Lobby
Sauna, body treatments, body wraps, body scrubs, facials
Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds
Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Junior Suite (Spa)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Sofa bed - double
Egyptian cotton linens
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Double Room (Feature)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Suite (Feature)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Room (Sussex)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Room (Cuckfield)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Cosy Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Egyptian cotton linens
Private bathroom
Bathrobes
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD

What's nearby

  • Borde Hill Garden - 6 min drive - 2.9 miles
  • Hickstead All England Jumping Course - 8 min drive - 5.8 miles
  • Nymans - 10 min drive - 7.1 miles
  • Bolney Estate Winery - 10 min drive - 5.1 miles
  • Wakehurst Place - 13 min drive - 8.3 miles

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪The Wheatsheaf Inn - ‬12 min walk
  • ‪Taste at the Rose and Crown - ‬7 min walk
  • ‪Beech Hurst Harvester - ‬3 min drive
  • ‪Miller & Carter - Haywards Heath - ‬4 min drive
  • ‪Burrell Arms - ‬5 min drive

About this property

Ockenden Manor Hotel & Spa

Upscale hotel near Borde Hill Garden
Located close to Bolney Estate Winery, Ockenden Manor Hotel & Spa provides free full breakfast, a terrace, and a garden. Treat yourself to a facial, a body treatment, or a body wrap at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • A 24-hour front desk, free newspapers, and meeting rooms
  • Luggage storage, a banquet hall, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Ockenden Manor Hotel & Spa have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and bathrobes.
Extra amenities include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, Italian, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

Does Ockenden Manor Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Ockenden Manor Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Ockenden Manor Hotel & Spa?

Self parking is free at this property.

What time is check-in at Ockenden Manor Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Ockenden Manor Hotel & Spa?

Check-out is at 11:00 AM.

Where is Ockenden Manor Hotel & Spa located?

Situated in Haywards Heath, this spa hotel is 2.2 mi (3.5 km) from Borde Hill Garden and within 6 mi (10 km) of Bolney Estate Winery and Nymans. Hickstead All England Jumping Course and Wakehurst Place are also within 9 mi (15 km).

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Ockenden Manor Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 164 reviews
Rating 8 - Good. 35 out of 164 reviews
Rating 6 - Okay. 18 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025

10/10

Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025

10/10

We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025

10/10

The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025

10/10

Great spa
Stayed 1 night in Dec 2024

10/10

Gorgeous room in the attick with beams, nooks & crannies. My daughter loved it! The spa is super, just annoying that a very well behaved 12yr old is only allowed to enjoy for 1.5hrs in the afternoon/evening.
Stayed 1 night in Dec 2024

10/10

Excellent hotel and staff
Stayed 2 nights in Apr 2024

10/10

Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden
Stayed 1 night in May 2024

10/10

excellent stay
Stayed 3 nights in Aug 2023

8/10

The only critique would be the king bed in Cuckfield / Edward room. It was very hard for us
Stayed 1 night in Dec 2024

8/10

Lovely hotel and spa
Stayed 2 nights in Aug 2023

10/10

Lovely hotel, evening meal and breakfast were very good. Spa also very nice. Good package price. Keep up the good work
Stayed 1 night in Aug 2024

10/10

Fantastic stay at Ockenden Manor very relaxing clean friendly relaxed atmosphere.
Stayed 1 night in Aug 2023

10/10

The food was so good
Stayed 1 night in Jul 2023

10/10

We loved our stay at Okendon Manor Hotel, it is a beautiful period property, with a lot of character, a stunning traditional English garden, a great fine dining restaurant and one of the best spas I've been to. What more can you ask for for a relaxing getaway? Highly recommended!
Stayed 1 night in Jun 2024

8/10

We had a lovely relaxing few days in the spa & hotel. Lovely meals both breakfast & evening meal.
Stayed 2 nights in Oct 2023

10/10

We had such a wonderful time!!!
Stayed 2 nights in Jan 2024

10/10

Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
Stayed 1 night in Oct 2023

10/10

Excellent staff & Service,great food.Spa is brilliant.
Stayed 1 night in Jul 2022

10/10

We had a lovely time! The spa was good, service friendly and the room really exceeded our expectations. Would love to visit soon!
Stayed 2 nights in Jun 2023

8/10

Dinner was lovely, great wine choices, super to see a large selection of local wines. Spa pools areas wonderful. Shower in our room (Lily) was rubbish, water not hot enough, glass door didn’t open and water pressure not good. Pillows very disappointing, so flat and uncomfortable, couldn’t see any extra in room.
Stayed 1 night in Sep 2024

10/10

Very friendly staff. Amazing good. Relaxing spa. Dog friendly
Stayed 1 night in Jul 2022

10/10

Great experience. Lovely spacious room and comfortable bed. Spa facilities wonderful.
Stayed 2 nights in Sep 2022

10/10

From booking and email conversations, to arrival, food, room, spa etc all top notch. Will certainly return
Stayed 1 night in May 2023

8/10

Great facilities. Spa is really great for a hotel of this type. Staff were extremely friendly and attentive. Food was excellent. Only suggestion would be spa orientation when you’re staying in one of the spa suites.
Stayed 1 night in Oct 2022