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Ockenden Manor Hotel & Spa

4.0 star property
Travelers find tranquility at the indoor and outdoor pools, rejuvenate at the spa, and explore the nearby Borde Hill Garden and Bolney Estate Winery

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Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, sun loungers - Ockenden Manor Hotel & Spa (Haywards Heath)
Breakfast, lunch and dinner served - Ockenden Manor Hotel & Spa (Haywards Heath)
A view through a window with a metal grill, a garden with a lawn, and a chair. - Ockenden Manor Hotel & Spa (Haywards Heath)
A cozy lobby with a fireplace, wooden furniture, and a vase of flowers. - Ockenden Manor Hotel & Spa (Haywards Heath)
Exterior - Ockenden Manor Hotel & Spa (Haywards Heath)
Ockenden Manor Hotel & Spa provides a peaceful retreat where guests can relax in the garden or on the sunny terrace. The property includes free full breakfast and WiFi, with a staff that consistently impresses visitors with their helpful service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Cosy Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room (Cuckfield)

A pink-themed room with floral curtains, a lamp, and a bed.

Room (Cuckfield)

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room (Sussex)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Junior Suite (Spa)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room (Tudor)

A four-poster canopy bed with floral wallpaper, two bedside lamps, and a brown leather sofa with colorful cushions.

Room (Tudor)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Victoria

A bedroom with a bed, a nightstand, a lamp, a dresser, a mirror, and a floral wallpaper.

Victoria

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Merrick)

A bedroom with a large bed, a nightstand, a lamp, a window with curtains, and a view of greenery outside.

Suite (Merrick)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Haywards Heath is home to Ockenden Manor Hotel & Spa. Wakehurst Place and Bluebell Railway - Sheffield Park Station are notable landmarks, and the area's natural beauty can be seen at Nymans and Borde Hill Garden. Looking to enjoy an event or a game while in town? See what's going on at All England Jumping Course at Hickstead. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Cuckfield travel guide
Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD

What's nearby

  • Brighton Beach
    Brighton Beach
    28 min drive - 19.5 miles
  • Ockenden Manor Spa
    2 min walk - 0.1 miles
  • All England Jumping Course at Hickstead
    9 min drive - 6.2 miles
  • Bolney Estate Winery
    10 min drive - 5.6 miles
  • Wakehurst Place
    22 min drive - 10.6 miles

Getting around

  • Haywards Heath Balcombe Station
    7 min drive
  • Heathrow Airport (LHR)
    74 min drive

Restaurants

  • The Beech Hurst (Harvester)
    3 min drive
  • Orange Square
    4 min drive
  • Mincka
    5 min drive
  • Peckish
    5 min drive
  • Burrell Arms
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Ockenden Manor Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Ockenden Manor Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Ockenden Manor Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Ockenden Manor Hotel & Spa?

Check-out is at 11:00 AM.

Where is Ockenden Manor Hotel & Spa located?

Situated in Haywards Heath, this spa hotel is 2.2 mi (3.5 km) from Borde Hill Garden and within 6 mi (10 km) of Bolney Estate Winery and Nymans. All England Jumping Course at Hickstead and Wakehurst Place are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ockenden Manor Hotel & Spa Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 131 out of 203 reviews
Rating 8 - Good. 47 out of 203 reviews
Rating 6 - Okay. 19 out of 203 reviews
Rating 4 - Poor. 5 out of 203 reviews
Rating 2 - Terrible. 1 out of 203 reviews

Reviews

Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
1 night get away- great spa
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanna

Spa always amazing rooms very cosy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Estella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ockenden manor was beautiful and staff very accommodating and friendly. We were also upgraded at check in which was a nice surprise. The room was beautifully designed, and bathroom and bedding were clean, although we did find two pieces of rubbish left behind by a previous guest in the room. Hotel guests can access the spa at no additional cost from 2pm on day of check in to 2pm on day of check out and the spa facilities were beautiful. Good vegan and veggie options at breakfast. We loved our stay and will definitely be back.
Stayed 1 night in May 2026
Verified

8/10 Good

Carole-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like going to this spa. Nice rooms & plenty to do with treatments . Nice pools to relax in or lane swimming. Food is very nice in the restaurant
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jennifer

All staff were lovely and very helpful. Room was comfortable clean and quiet.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
The friendly staff were a credit to the hotel. The spa was amazing and the food in the restaurant was the best of fine dining
Stayed 1 night in Jan 2026
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, amenities
The staff were so friendly seem to have been there for a very long time of them. It’s always good to see. The food was just incredible… Inspired with good fresh ingredients and absolutely delicious. The waiter was amazingly helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel in a wonderful location. Will definitely visit again soon.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful little spa hotel in a cute village. We loved our room overlooking the garden, and the dinner and breakfast was great. We really enjoyed a 2 hour walk through the countryside one afternoon. The spa facility was also lovely and very peaceful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room in spa building. Great spa facilities and grounds.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed a fair few times and always have a lovely time, the hotel is very quaint but well finished, the service is great and the spa is well specced.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Malcolm Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location and the staff are absolutely fantastic
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with fantastic spa.

Fabulous hotel with fantastic spa. We go when we are flying from Gatwick as 20 minutes from airport
Stayed 1 night in Apr 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel and spa
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa at Ockenden Manor is absolutely superb – quiet, friendly, and extremely welcoming. The staff create a wonderfully relaxing atmosphere, making it an ideal place to unwind. The hotel rooms, while a little dated in style, are comfortable and well stocked with all the amenities you could need for a pleasant stay. Overall, a lovely experience with the spa as the true highlight.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Ockenden Manor very relaxing clean friendly relaxed atmosphere.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and friendly atmosphere at the hotel and spa. Delicious food in the restaurant too Thank you Ockenden
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room, excellent spa and fantastic food and wine! Couldn’t fault the 2 night trip my wife and I enjoyed and the massage was superb too! The spa facilities are great, very modern and lots to do!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome one night stay! Very relaxing !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies in the dining staff were remarkable. Efficient, kind and just lovely. The dining areas were so charming, and our room was absolutely lovely (we stayed in the spa). Highly recommend - as well as the delightful pub just a short walk away!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation away

We had a lovely relaxing few days in the spa & hotel. Lovely meals both breakfast & evening meal.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Shahram

Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and spa

We had an amazing time at Ockenden, our second visit there and we'll definitely come back again! We had an upgrade for my husdand's birthday so the room was amazing and complimentary fizz on arrival as well. Such a lovely place and had a lovely relaxing time in the spa.
Stayed 1 night in Oct 2024