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Highley Manor

Property class: 3

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Photo gallery for Highley Manor

Lobby lounge - Highley Manor (Haywards Heath)
Lobby lounge - Highley Manor (Haywards Heath)
View from room - Highley Manor (Haywards Heath)
Room - Highley Manor (Haywards Heath)
Exterior - Highley Manor (Haywards Heath)
Located close to Tilgate Park and Ardingly Reservoir, Highley Manor provides free full breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 2 Double Beds

Room

Family Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 Double Bed

Room

Classic Double Room, 1 Double Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Haywards Heath is home to Highley Manor. Wakehurst Place and Bluebell Railway - Sheffield Park Station are notable landmarks, and some of the area's activities can be experienced at Tilgate Park and Bolney Estate Winery. Nymans and Standen House and Garden are not to be missed. Visit our Haywards Heath travel guide
Map
Crawley Lane, Haywards Heath, England, RH17 6LA

What's nearby

  • A Tudor-style building with a steeply pitched roof, large windows, and a symmetrical facade.
    High Weald
    1 min walk - 0.0 miles
  • A large, intricately decorated log with chains and metal elements, set in a wooded area.
    Tilgate Park
    8 min drive - 5.4 miles
  • A sunset over a forested landscape with the sun low on the horizon.
    Ashdown Forest
    26 min drive - 17.6 miles
  • Tulley's Farm
    9 min drive - 6.9 miles
  • K2 Crawley Leisure Center
    11 min drive - 7.9 miles

Getting around

  • Haywards Heath Balcombe Station
    4 min drive
  • Gatwick Airport (LGW)
    15 min drive

Restaurants

  • The Full Moon
    10 min drive
  • Domino's Pizza
    7 min drive
  • Costa Coffee
    8 min drive
  • The Master Fryer - Crawley
    7 min drive
  • The Hawth Park Inn
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 14.0 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 14.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Highley Manor pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Highley Manor?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Highley Manor?

Check-out is at 10 AM.

Where is Highley Manor located?

Situated in Haywards Heath, this hotel is 1.7 mi (2.8 km) from Ardingly Reservoir and 1.9 mi (3.1 km) from Tilgate Park. Nymans and Borde Hill Garden are also within 6 mi (10 km). Haywards Heath Balcombe Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Highley Manor Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 99 out of 245 reviews
Rating 8 - Good. 89 out of 245 reviews
Rating 6 - Okay. 31 out of 245 reviews
Rating 4 - Poor. 20 out of 245 reviews
Rating 2 - Terrible. 6 out of 245 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service

Xmas party venue

Went for a Christmas party and stayed over. Meal was very good. Bar prices ok for draught beers and wines but spirits drain the wallet. Disco entertainment kept the dancers happy. The hotel itself though is very tired and needs spending on. Furniture and decor outdated. Rooms strangely arranged in shape. The first room I was incorrectly shown to had a dirty tissue on the floor so poorly cleaned. The host Igor was happy to relocate me to the room I had booked. I wouldn't tell people to stay away but call in the "offie" on your way !
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I

A place with character. I felt very welcome! Breakfast is cooked to order.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old building with beautiful character. A comfortable nights sleep and Great breakfast. Thanks
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Shabby and in need of refurbishment. The few staff we met were helpful and friendly but our room was disappointing. Upper windows opened just a crack - had to stand on a chair to achieve even that. Bedding and towels were clean but bathroom floor, corners and nooks and crannies were all grubby. Shower and loo squeezed into a tiny cupboard and the shower was pitiful. Mirror fixed in the wardrobe with gaffer tape - altogether lacking love and attention. The only positive was a good and plentiful breakfast, well cooked and served by friendly staff. A potentially impressive building in a peaceful, beautiful setting but I couldn’t recommend it.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed feelings

We just had a one night stay. We found the staff friendly and breakfast was fine. Hotel could do with updating, our ensuite had a lot to be desired. Beds were clean and comfortable.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt old England in this property. I loved the history and setting. Well worth spending a night here.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima casa signorile immersa nella campagna con un parco notevole. Cameretta sacrificata ma sala della colazione e hall monumentale, come uno se la immaginerebbe nella campagna inglese.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot to spend the nite ~ 15 mins to Gatwick
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Staff made derogatory comments about Expedia and the amount of money the hotel was paid when customers booked through Expedia. There was no restaurant even though the website advertised 'fine dining'. And although my booking was clearly for 2 beds in one room as confirmed by Expedia the hotel were adamant that this had not been communicated to them by the booking agent
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, pretty garden, very friendly staff, we recommend it!
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Sceptical when we booked, how could such a property be good value for money in such a great location for Gatwick, I must admit to expecting Fawlty Towers but my fears were soon allayed. If you want a glass and chrome airport Hotel this place isn't for you, it is a beautiful old manor house in a fabulous location which oozes charm and character. A warm welcome, none of the hassle of big Hotels, easy parking and a few steps to a large bedroom,massive bathroom and what a pleasure to be able to open the windows rather than an air conditioned box. Bed comfortable and water piping hot in the bathroom. No noise as the location is idyllic. Excellent freshly cooked breakfast to order,served in an elegant dining room. Sure the place shows the patina of its age but isn't that what you would expect from an old manor house. Will stay again when next in the area
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely setting for an hotel. Loved the doors that I could fully open when it was so hot.
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Staff & service
Poor Check in Service. Emails clearly stated check in was from 3pm to Midnight. Attempted all day to phone and confirm this as was going to arrive very late, but only got an answerphone. The call was not returned. Arrived at 11.30, found the hotel closed up for the night with instructions to phone the night manager. Same as during day, no answer despite repeated phone calls. Unable check in a result. Nightmare! Very disappointed. If check in times had been a problem, we could have amended our plans. However, an email confirming check in times and an inability to be able to check this, despite numerous attempts, made it impossible to plan properly.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highley Recommended

Beautiful location, close to Gatwick (20min drive with traffic), feels like it has some history. Staff were very welcoming and kind. Beds were comfy, rooms clean, breakfast was well presented and tasty. We walked 1 mile through countryside to Half Moon Inn for dinner and it was perfectly British and well worth the adventure. Will stay again.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very helpful staff, comfortable rooms, clean. Not the easiest place to find.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Good comfy beds and the breakfast and service were excellent. Hotel rooms a little dated in places, shower could be updated. Very good overs though.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Stephen.

Sore point first, restaurant was closed and had been since April, web sites do not reflect this. Check in was great Kim a happy smiley young lady made me feel very welcome and has a great sense of humour. Jim the accountant another great staff member again made my stay brilliant, good fun and we had some great chats. The hotel has great potential with a bit of investment and marketing it would be fantastic. Debra thank you for a great stay, your staff are a credit to you and the Hotel. I look forward to staying again next time I am in the area.
Stayed 3 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Staff & service
It had character but was a little worn.No record of booking on arrival.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The breakfasts were delicious and the staff were friendly. Our room was not as described on Expedia it was only 15squ and the bathroom and toilet were less than 2squ our heater in our room was not working. We were really looking forward to our stay and were sadly disappointed.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Individual property with beautiful grounds. Very peaceful. Comfy beds. Yummy breakfast. Excellent value for money. Only issue ... water pressure ... but by no means a deal breaker. So much nicer than a bog standard chain of hotel.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Quiet comfortable overnight stay.

Stayed overnight while visiting Hickstead showground for the show jumping Derby Trial. The mansion is in the country in a lovely quiet but accessible spot. It's a little run down but was clean and comfortable. Staff were pleasant & welcoming. Nice selection at breakfast with lovely dining room. Beds were comfortable with spotlessly clean white linen. Disappointed unable to have an evening meal at the hotel but given a recommended list of several good local places to eat (could have done with postcode as had to go on-line for details). Only real negative was the en-suite: clean but small. The shower was difficult to regulate & the water pressure poor and surprised to see carpeting on the floor. However, for an overnight stay and providing what I required I would rate the hotel as good overall.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

Lovely hotel, quiet and peaceful. Great room, clean and well kept. Great breakfast. Beautiful part of the world.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property with lots of unique character. Very friendly staff. Nice clean spacious rooms. Delicious cooked to order breakfast.
Stayed 2 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
een zeer slecht onderhouden en vies hotel. Het beddengoed was niet schoon er lagen veel haren op. Op de TV kon je jouw naam schrijven, de douchebak lag vol haren (ook schaamharen). Naast de bedden lag heel veel stof en was niet echt gezond te noemen om daar te moeten slapen. De bedden waren doorgezakt en dus niet goed voor de rug. De bediening leek aardig bij het inchecken maar had totaal geen oog voor de gasten. Het ontbijt was zeer beperkt en ook de bacon was niet goed, zat een hele slechte smaak aan en leek wel bedorven. Kortom een groot drama, wat jammer is want het pand en ligging is super.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming hotel and is run extremely well. It is organized and easy going. The reception area is very warm and welcoming, it is well preserved to give it character of an elegant era.
Stayed 1 night in Apr 2019