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The Hickstead Hotel

Property class: 3.5

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Premium bedding, desk, laptop workspace, iron/ironing board - The Hickstead Hotel (Haywards Heath)
24-inch flat-screen TV with digital channels, TV - The Hickstead Hotel (Haywards Heath)
Breakfast and dinner served - The Hickstead Hotel (Haywards Heath)
Exterior - The Hickstead Hotel (Haywards Heath)
Interior entrance - The Hickstead Hotel (Haywards Heath)
Located in the business district, The Hickstead Hotel blends contemporary comfort with traditional character. Guests can enjoy meals at Oak Tree Bistro, relax in the garden, and use amenities like dry cleaning services and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Haywards Heath, The Hickstead Hotel is in the business district and near the airport. Brighton Lanes is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wakehurst Place and Bluebell Railway - Sheffield Park Station. Looking to enjoy an event or a game? See what's going on at All England Jumping Course at Hickstead or American Express Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Haywards Heath travel guide
Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ

What's nearby

  • South Downs National Park
    South Downs National Park
    4 min drive - 4.2 miles
  • University of Sussex
    University of Sussex
    13 min drive - 12.9 miles
  • American Express Stadium
    American Express Stadium
    15 min drive - 14.1 miles
  • Brighton Beach
    Brighton Beach
    21 min drive - 14.2 miles
  • All England Jumping Course at Hickstead
    1 min drive - 0.9 miles

Getting around

  • Burgess Hill Wivelsfield Station
    6 min drive
  • Gatwick Airport (LGW)
    28 min drive

Restaurants

  • The Sportsman Pub
    15 min walk
  • Starbucks
    12 min walk
  • Tamp & Grind
    4 min drive
  • The Woolpack
    3 min drive
  • The Bolney Stage
    5 min drive

About this property

The Hickstead Hotel

Hotel near All England Jumping Course at Hickstead
You can look forward to a free daily manager's reception, a garden, and dry cleaning/laundry services at The Hickstead Hotel. The on-site restaurant, Oak Tree Bistro, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • Free self parking
  • English breakfast (surcharge), extended parking, and express check-out
  • A banquet hall, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 24-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is The Hickstead Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Hickstead Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hickstead Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Hickstead Hotel located?

Situated near the airport, this hotel is 1.3 mi (2.1 km) from All England Jumping Course at Hickstead and within 12 mi (20 km) of South Downs National Park and Wakehurst Place. Bluebell Railway - Sheffield Park Station and American Express Stadium are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hickstead Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 252 out of 660 reviews
Rating 8 - Good. 236 out of 660 reviews
Rating 6 - Okay. 111 out of 660 reviews
Rating 4 - Poor. 43 out of 660 reviews
Rating 2 - Terrible. 18 out of 660 reviews

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and comfortable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Janette

Great hotel Good parking Excellent staff
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Access not great. Staff were excellent. Room was great. Breakfast great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rodaybah

Liked: Cleanliness, staff & service, amenities
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Stayed 1 night in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Comfortable room, clean bathroom.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious clean and tidy and the staff were very polite throughout the visit
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martyn

Great staff, clean rooms and easy parking
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff - good location - very pleasant hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, a little warm at night, great staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, good breakfast
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness
The room was clean and very tidy, the staff were very helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

scherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved staying here

the room was comfortable. We had a very relaxing stay. The breakfast was excellent. lots of choice and very good ingredients and cooked to a high standard
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crew enjoyed the stay, comfortable and good food.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really friendly the room was lovely and it was really good experience
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Super comfortable room, very quiet-all leading to a very good night’s sleep.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great stay as always rooms are spacious and comfortable
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Did not take breakfast. Parking was good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities
We had a 5 night stay at the hotel while visiting the big church festival at wiston estate we had no complaints the staff we're helpful and welcoming breakfast choices we good and service quick overall a nice stay
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Staff very friendly, pleasant and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little dated but it was clean and the staff were friendly and helpful.
Stayed 3 nights in Sep 2025