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TownePlace Suites by Marriott Hays

3.0 star property
Travelers start their day with a hearty breakfast before tackling work or wellness routines at this comfortable retreat where relaxation is always within reach

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Photo gallery for TownePlace Suites by Marriott Hays

BBQ/picnic area - TownePlace Suites by Marriott Hays (Hays)
Indoor pool - TownePlace Suites by Marriott Hays (Hays)
Fridge, microwave, stovetop, dishwasher - TownePlace Suites by Marriott Hays (Hays)
Lobby sitting area - TownePlace Suites by Marriott Hays (Hays)
A TownePlace Suites Marriott hotel with a modern design, featuring a large signboard, a parking area, and a well-lit entrance. - TownePlace Suites by Marriott Hays (Hays)
TownePlace Suites by Marriott Hays offers a complimentary breakfast buffet and convenient dry cleaning/laundry services that help guests unwind. The indoor pool provides a perfect place to relax, while the 24-hour gym comes with attentive staff ready to assist.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hays is home to TownePlace Suites by Marriott Hays. The area's natural beauty can be seen at Vineyard Park Nature Area and Daniel G. Rupp Park, while Sternberg Museum of Natural History and Fox Theatre are cultural highlights. Hays Arts Center and Hays Aquatic Park are also worth visiting. Visit our Hays travel guide
Map
4001 General Hays Road, Hays, KS, 67801

What's nearby

  • Tebo Village
    5 min walk - 0.3 miles
  • Vineyard Park Nature Area
    7 min walk - 0.4 miles
  • Big Creek Crossing
    16 min walk - 0.9 miles
  • Rolling Hills Park
    3 min drive - 1.2 miles
  • Centennial Plaza
    4 min drive - 1.8 miles

Getting around

  • Hays, KS (HYS-Hays Regional)
    8 min drive

Restaurants

  • Scooter's Coffee
    3 min drive
  • Domino's Pizza
    3 min drive
  • McDonald's
    5 min drive
  • Sonic Drive-In
    5 min drive
  • McDonald's
    14 min walk

About this property

TownePlace Suites by Marriott Hays

Property highlights
At TownePlace Suites by Marriott Hays, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and barbecue grills
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 81 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LED TVs with Netflix and premium channels
  • Recycling, kitchens, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

Frequently asked questions

Does TownePlace Suites by Marriott Hays have a pool?

Yes, this property has an indoor pool.

Is TownePlace Suites by Marriott Hays pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at TownePlace Suites by Marriott Hays?

Check-in start time: 4:00 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at TownePlace Suites by Marriott Hays?

Check-out is at 11 AM.

Where is TownePlace Suites by Marriott Hays located?

Situated in Hays, this hotel is within a 10-minute walk of Tebo Village and Vineyard Park Nature Area. Daniel G. Rupp Park and Big Creek Crossing are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TownePlace Suites by Marriott Hays Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 524 out of 738 reviews
Rating 8 - Good. 129 out of 738 reviews
Rating 6 - Okay. 39 out of 738 reviews
Rating 4 - Poor. 20 out of 738 reviews
Rating 2 - Terrible. 26 out of 738 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Breakfast was good. Staff was helpful.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
For the price of a night at the hotel the breakfast was lesa desirable. It was mostly packaged food. I have gotten better when i pay less for a room. The staff of ok did not interact a lot with staff. The room was clean and stocked nicely. The building was clean and not wear down. Had a ni e stay except the breakfaat if rating would get a -10.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and includes an actual refrigerator, 2 burner stove, microwave, sink and dishes. The TV is oddly positioned at 90 degrees to the bed and couch. Breakfast was reasonable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities
nice clean rooms, close to a ton of restaurants, close to interstate but no noise at all
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Met all expectations, clean, easy and good breakfast for a last minute booking due to snow
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jodi

Clean room, comfortable bed
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Room was great and clean. Breakfast was adequate but better than nothing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and waking distance to restaurants
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The staff seemed courteous, especially front desk Christopher. Breakfast staff was on top of food refills and cleanups.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were all so friendly and accommodating. One of the best hotel stays I have ever had!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ginger

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Relaxing environment. Breakfast was average...only ate it one morning
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. Room was clean. Sraff was pleasant.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in. Love the location and the property.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Patty

Liked: Cleanliness, amenities, property conditions & facilities
Five Star property for the middle of no where! Clean, new, fresh, and reasonable. Highly recommended.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again!

I can't say enough good things about this hotel...the room is so carefully designed for the traveler in mind, so clean, so well-organized....it was a joy to stay in!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stephanie

Loved the room was already cool when I arrived. Bed is comfortable, love the mini kitchen, and the shower was excellent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Very fast and friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Friendly staff and the breakfast lady and the breakfast was great.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Taira

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location off I-70, clean, comfortable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Beautiful and comfortable room. Will stay again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Very clean property. Definitely would stay here again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many perks here. Wish we could have stayed longer! Excellent place to stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Cory

Liked: Cleanliness, room comfort, communication
Very nice and clean hotel. Will try and stay there again for every home football game.
Stayed 1 night in Aug 2023