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TownePlace Suites by Marriott Hays

Property class: 3

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Photo gallery for TownePlace Suites by Marriott Hays

An outdoor patio area with a round table and four chairs, a grill, and a fire pit. - TownePlace Suites by Marriott Hays (Hays)
Exterior - TownePlace Suites by Marriott Hays (Hays)
A hotel lobby with a sofa, chairs, a coffee table, and a large window with a view of the parking lot. - TownePlace Suites by Marriott Hays (Hays)
An indoor swimming pool with clear glass walls, lounge chairs, and a view of the cityscape. - TownePlace Suites by Marriott Hays (Hays)
A compact kitchen with a GE refrigerator, stainless steel microwave, and a coffee maker. - TownePlace Suites by Marriott Hays (Hays)
At TownePlace Suites by Marriott Hays, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

A compact hotel kitchen with a microwave, coffee maker, and dishwasher.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

A modern kitchen with stainless steel appliances, a coffee maker, and a microwave. There is a dishwasher, a sink, and a countertop. A couch and a lamp are visible in the background.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

A compact kitchen with a GE refrigerator, stainless steel microwave, and a coffee maker.

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Hays is home to TownePlace Suites by Marriott Hays. The area's natural beauty can be seen at Vineyard Park Nature Area and Daniel G. Rupp Park, while Sternberg Museum of Natural History and Fox Theatre are cultural highlights. Hays Arts Center and Hays Aquatic Park are also worth visiting. Visit our Hays travel guide
Map
4001 General Hays Road, Hays, KS, 67801

What's nearby

  • Tebo Village
    5 min walk - 0.3 miles
  • Vineyard Park Nature Area
    7 min walk - 0.4 miles
  • Big Creek Crossing
    16 min walk - 0.9 miles
  • Aubel Bickle Park
    3 min drive - 1.2 miles
  • Centennial Plaza
    4 min drive - 1.8 miles

Getting around

  • Hays, KS (HYS-Hays Regional)
    8 min drive

Restaurants

  • Scooter's Coffee
    3 min drive
  • Domino's Pizza
    3 min drive
  • Sonic Drive-In
    5 min drive
  • McDonald's
    5 min drive
  • Taco Shop
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does TownePlace Suites by Marriott Hays have a pool?

Yes, this property has an indoor pool.

Is TownePlace Suites by Marriott Hays pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at TownePlace Suites by Marriott Hays?

Check-in start time: 4:00 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at TownePlace Suites by Marriott Hays?

Check-out is at 11 AM.

Where is TownePlace Suites by Marriott Hays located?

Situated in Hays, this hotel is within a 10-minute walk of Tebo Village and Vineyard Park Nature Area. Daniel G. Rupp Park and Big Creek Crossing are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TownePlace Suites by Marriott Hays Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 556 out of 781 reviews
Rating 8 - Good. 135 out of 781 reviews
Rating 6 - Okay. 41 out of 781 reviews
Rating 4 - Poor. 20 out of 781 reviews
Rating 2 - Terrible. 29 out of 781 reviews

Reviews

Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had easy check-in with clean pool and a good breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nettie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, it was quiet and clean. Everything we expected.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at TownePlace in Hays, Kansas. It does not disappoint! Very clean and very comfortable!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Breakfast was good. Staff was helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nikki M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was always fresh and they had something different each morning. The rooms where clean and spacious. The staff where friendly and helping when we had questions.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities
nice clean rooms, close to a ton of restaurants, close to interstate but no noise at all
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Met all expectations, clean, easy and good breakfast for a last minute booking due to snow
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and waking distance to restaurants
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jodi

Clean room, comfortable bed
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
Room was great and clean. Breakfast was adequate but better than nothing.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff were all so friendly and accommodating. One of the best hotel stays I have ever had!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Steve

Clean room, much smaller than expected.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and includes an actual refrigerator, 2 burner stove, microwave, sink and dishes. The TV is oddly positioned at 90 degrees to the bed and couch. Breakfast was reasonable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The staff seemed courteous, especially front desk Christopher. Breakfast staff was on top of food refills and cleanups.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in. Love the location and the property.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
For the price of a night at the hotel the breakfast was lesa desirable. It was mostly packaged food. I have gotten better when i pay less for a room. The staff of ok did not interact a lot with staff. The room was clean and stocked nicely. The building was clean and not wear down. Had a ni e stay except the breakfaat if rating would get a -10.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient restaurants and shopping
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. Room was clean. Sraff was pleasant.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again!

I can't say enough good things about this hotel...the room is so carefully designed for the traveler in mind, so clean, so well-organized....it was a joy to stay in!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Relaxing environment. Breakfast was average...only ate it one morning
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean hotel.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Patty

Liked: Cleanliness, amenities, property conditions & facilities
Five Star property for the middle of no where! Clean, new, fresh, and reasonable. Highly recommended.
Stayed 1 night in Oct 2025