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Nishiyama Onsen Keiunkan

4.0 star property
Nishiyama Onsen Keiunkan offers a genuine Japanese retreat with peaceful gardens and natural hot springs for travelers seeking authentic relaxation

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Property grounds - Nishiyama Onsen Keiunkan (Hayakawa)
Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi - Nishiyama Onsen Keiunkan (Hayakawa)
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Exterior - Nishiyama Onsen Keiunkan (Hayakawa)
Hot springs - Nishiyama Onsen Keiunkan (Hayakawa)
Discover traditional Japanese hospitality at Nishiyama Onsen Keiunkan. Enjoy hot springs after a day of exploration. The tranquil garden offers a peaceful setting, while the staff assists with local experiences. The ryokan also provides convenient train station pick-up service.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Room options

View all photos for Japanese SUKIYA Style Room for 4 People

Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi

Japanese SUKIYA Style Room for 4 People

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Room for 4 People with Extra Space

Japanese Style Room for 4 People with Extra Space | In-room safe, free WiFi

Japanese Style Room for 4 People with Extra Space

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • River view
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Room for 4 People

Japanese Style Room for 4 People | In-room safe, free WiFi

Japanese Style Room for 4 People

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • River view
  • Sleeps 6
  • 4 Twin Futons

About the neighborhood

Hayakawa is home to Nishiyama Onsen Keiunkan. The area's natural beauty can be seen at Mt. Kushigata and Minami Alps National Park, while Shunsen Art Museum and Nirasaki Omura Art Museum are cultural highlights. Tsumugi Spa and Nakagomi Fruit Orchard are also worth visiting. Visit our Hayakawa travel guide
Map
Yujimashirasawa 83, Namikima, Hayakawa, Yamanashi, 409-2702

Getting around

  • Kofu Station
    59 min drive

Restaurants

  • 総合交流ターミナル つくたべかん
    45 min drive
  • チーズ工房カフェ Molq
    51 min drive
  • 古民家カフェ 鍵屋
    3 min drive
  • みさき耕舎
    50 min drive
  • 食堂 こんぼうす
    3 min drive

About this property

Nishiyama Onsen Keiunkan

Upscale ryokan
An indoor mineral hot spring (onsen), a terrace, and a Japanese garden are just a few of the amenities provided at Nishiyama Onsen Keiunkan. For some rest and relaxation, visit the 6 hot springs. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and an electric car charging station
  • An elevator, free newspapers, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Nishiyama Onsen Keiunkan include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Separate tubs/showers, toilets with electronic bidets, and free toiletries
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 1:30 PM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • Kaiseki meal

Things to do

  • 6 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Japanese garden
  • Terrace

Spa

  • 6 hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishiyama Onsen Keiunkan Ryokan
Nishiyama Onsen Keiunkan Hayakawa
Nishiyama Onsen Keiunkan Ryokan Hayakawa

Frequently asked questions

Is Nishiyama Onsen Keiunkan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nishiyama Onsen Keiunkan?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Nishiyama Onsen Keiunkan?

Check-out is at 10:00 AM.

Where is Nishiyama Onsen Keiunkan located?

Situated in Hayakawa, this ryokan is 14.4 mi (23.2 km) from Mt. Kushigata and within 25 mi (40 km) of Fujikawa Craft Park and Mount Kita. Minami Alps National Park and Phoenix Sanzan Trail are also within 25 mi (40 km).

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Reviews

Nishiyama Onsen Keiunkan Reviews

9.6

Exceptional

9.6

Cleanliness

7.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 140 out of 164 reviews
Rating 8 - Good. 15 out of 164 reviews
Rating 6 - Okay. 8 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best stay

By far the best stay in our 3 weeks in Japan. We were treated like celebrities. The dinner and breakfast are extraordinary. The onsen baths a dream. The location spectacular
Breakfast
Onsen
Path to onsen
View from window
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property! Might as well be out of a movie or painting. The staff was incredibly hospitable and an impressive number spoke English. We had no trouble reserving a beautiful private onsen for our desired time. Dinner and breakfast are expansive and potentially adventurous for those not accustomed to more traditional Japanese food. Possibly the best place in the world to come meditate and relax.
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
My son and I thoroughly enjoyed our stay at this ryokan. The food, service, and the onsens were fantastic. I will gladly come back in the future. A special shout-out to Thuy, who took care of us during our meals!
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far in the mountains, but nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
Stayed 1 night in Apr 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Everyone is so friendly, the view is breath taking, the onsens are amazing, and the food is wonderful! This is a bucket list hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Dewalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The springs were amazing and very warm! The staff while serving the meals was top-notch! If you have the opportunity I'd suggest staying for more than 1 day and doing some hiking/exploring along the river. Beautiful scenery!
Stayed 1 night in May 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best experiences I’ve had traveling. The onsen was incredibly beautiful, clean, and serene, and the staff were extremely attentive and helpful. The food especially stood out as one of the best meals I’ve had in Japan. I highly, highly recommend this onsen!
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after
Stayed 1 night in Oct 2023

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.
Stayed 1 night in Dec 2023

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful. Incredible views. Excellent and friendly staff. Food was good and your skin will become soft from the Onsen. I highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Camilla Brinch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel and facilities were amazing

The hotel and facilities were amazing, and the staff was very nice and helpful. It is a bit away from any public transportation, but the hotel has a shuttlebus, we could use to get to the station, so that was convenient. We highly recommend going here for some relaxation and beautiful scenery. A hidden gem!
Stayed 1 night in Mar 2024

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facities. Great customer service. It's cool to know i visited the oldest hotel in the world.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay and plan to go back. Foreigners should be prepared to have very sumptuous traditional Japanese meals. The building is getting a little run down, but it's still very nice. The baths are wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and accommodating. The rooms were beautiful and well equipped. The hot springs were so relaxing. The nature and tradition was wonderful. I highly recommend it.
Stayed 1 night in Sep 2023

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan!
Stayed 2 nights in Aug 2024

10/10 Excellent

Si Kiu Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 6 onsens total (2 outdoors, 2 indoors, and 2 private), everyone single one had amazing views. The staff is incredible and so accomodating! I love the personalized touches by the staff. One downside is there are a lot of spiders and roaches outside (definitely none in our room) but that's not a hotel issue and unavoidable since the onsen is in a pretty remote area.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect and quiet. 10 for service. needs a bit of updating but also great as it is. excellent food. have a car if you stay more than one night or stay in, nothing around but nature
Stayed 2 nights in Aug 2024

10/10 Excellent

Hureen

Liked: Amenities
awesome location! Amazing staff! We had an incredible dinner and breakfast experience. We would love to come back again. The staff went above and beyond to help us experience an authentic Japanese cultural experience. Wish the checkout time was extended by hour or two. The time felt very short for a day’s visit.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryokan is intended to be a place you go to relax. There isn’t a lot to do by design, other than eat, sleep, onsen, and enjoy the beautiful surroundings in comfort. We did half-board and the food is fantastic. The staff were very nice. The onsen were beautiful, especially the open air one on the fourth floor. There are six or seven onsen total including the three private ones.
Stayed 2 nights in Jun 2024

10/10 Excellent

Unique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot rate highly enough!!

Will 100% be recommending this to everyone we know. This place was INCREDIBLE. The dinner/breakfast presentations are vast and delicious, the spas are stunning, and the staff was absolutely wonderful. It’s an easy train ride from Kyoto/Tokyo and there is a daily shuttle service that you can book with the hotel. This was such a fun and genuine experience. Highly recommend!
1 of 4 public hot springs
View from room
Sleeping accommodations
Stayed 1 night in Apr 2024