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The Smart Hotel Hatyai

Property class: 3

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Photo gallery for The Smart Hotel Hatyai

A hotel entrance with a large illuminated sign, a landscaped garden, and a modern building facade. - The Smart Hotel Hatyai (Hat Yai)
A hotel reception area with a modern design, including a digital sign, a Coca-Cola refrigerator, and a decorative plant. - The Smart Hotel Hatyai (Hat Yai)
A hotel room with a neatly made bed, two orange pillows, a bedside table with a lamp, and a vase of flowers. - The Smart Hotel Hatyai (Hat Yai)
A balcony with a glass door, a table with chairs, and a view of greenery and buildings. - The Smart Hotel Hatyai (Hat Yai)
A multi-story hotel with a prominent sign reading "The Smart Hotel". - The Smart Hotel Hatyai (Hat Yai)
Located close to Central Hatyai and Tesco Lotus, The Smart Hotel Hatyai provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room - (1 Double Bed 1 Single Bed)

A hotel room with two beds, each with white bedding and orange pillows, a large mirror, and a decorative wall piece.

Family Room - (1 Double Bed 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, two nightstands, a desk, and a large floral arrangement.

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A double bed with white linens, orange pillows, and a bedside table with a lamp and flowers.

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A neatly made bed with a swan-shaped pillow arrangement, a bedside table with a lamp, a chair, and a small table with a vase of flowers.

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with a large bed, two orange pillows, a bedside table with a lamp, and a decorative swan towel arrangement.

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Bed

A double bed with two side tables, a nightstand, a lamp, and a decorative item on the nightstand.

Superior Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin bed

A double bed with two pillows, a bedside table with a lamp, and a wall-mounted light fixture.

Superior Twin bed

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kho Hong neighborhood, The Smart Hotel Hatyai is connected to a shopping center. Travelers eager for a bit of culture can stop by Hatyai Ice Dome, while those who have shopping on the agenda may want to visit Central Hatyai and Tesco Lotus. Central Department Store and Kim Yong Market are two other places to visit that come recommended. Visit our Hat Yai travel guide
Map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110

What's nearby

  • Central Hatyai
    5 min walk - 0.3 miles
  • Asean Night Bazaar
    12 min walk - 0.7 miles
  • Greenway Garden Center
    17 min walk - 0.9 miles
  • Prince of Songkla University Hatyai Campus
    4 min drive - 1.9 miles
  • Diana Shopping Complex
    4 min drive - 2.4 miles

Getting around

  • Hat Yai Railway Station
    14 min drive
  • Hat Yai Intl. Airport (HDY)
    21 min drive

Restaurants

  • Sizzler (ซิซซ์เล่อร์)
    13 min walk
  • Shabushi (ชาบูชิ)
    13 min walk
  • McDonald's (แมคโดนัลด์)
    11 min walk
  • Yian Hot Pot
    4 min drive
  • Yayoi (ยาโยอิ)
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is The Smart Hotel Hatyai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Smart Hotel Hatyai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Smart Hotel Hatyai?

Check-out is at noon.

Does The Smart Hotel Hatyai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 300 per vehicle applies.

Where is The Smart Hotel Hatyai located?

Located in Kho Hong, this hotel is 0.5 mi (0.8 km) from Central Hatyai and within 3 mi (5 km) of Tesco Lotus and Central Department Store. Lee Garden Plaza and Kim Yong Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Smart Hotel Hatyai Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Standard room. Plugs where you need them, Good wifi. Decent beds.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

SIP BOEY

Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023
Verified review

4/10 Poor

Somsuda

Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Verified traveler

The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No iron board..

Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hat Yai Hotel

Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value newish Hotel

Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
จ่ายเงินครบผ่านเอ๊กพรีเดี่ย/แต่พอเข้าพักพนักงานโทรตามบอกตัดบัตรเครดิตเราไม่ผ่าน/ให้ไปจ่ายใหม่/แถมราคาที่ให้ไปจ่ายใหม่ก็เป็นราคาที่แพงจากเดิมเพิ่มอีก500กว่าบาท/คืน เราบอกอป็นไปไม่ได้ ดีว่าไม่เชื่อพนักงาน/โทรถามเอ๊กพรีเดี่ย ใช้เวลาเกือบครึ่งชั่วโมง สรุปพนักงานเข้าใจผิด แย่มากๆ/ถ้าเป็น ต ป ท ทำไงใครรับผิดชอบ ค่าโทรศัพท์/ผิดหวังกับห้องนำ้มากๆ/ไม่มีฉากกั้นกันเปียกอาบนำ้เปียกพื้นหมด/เปลี่ยนเสื้อผ้าไม่ได้เลย/ภายในห้อง ok ดีหมด
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019
Verified review

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel location

It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Ng

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Dilok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ภาพรวมดีมาก
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort

Good place to stay

The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

lim

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and reasonable price

Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The check in was slow. But other than that everything is good. Worth mentioning that the hotel is very thorough. One of my friend left a Tshirt in the room. Before we left they gave it back to us.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Kritika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะอาดดีค่ะ เงียบสงบ ไม่วุ่นวาย การเดินทางก็สะดวก ใกล้ห้างเซ็นทรัลนิดเดียวเลย
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
+ve : hv covered parking space, free shuttle to asean night market -ve : parking assistant treat me like i don't know how to park a car, their front desk say i cant stay in one room for 4 person without checking my booking and i hv booking for two room, asking for id that i don't understand what she really request
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost and Found

My wife lost her earring but we were very grateful when the reception returned the lost earring. You guys are trustworthy. Thank you
Stayed 2 nights in Aug 2018