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Crystal Hotel Hat Yai

4.0 star property
Hotel with free breakfast, a short walk to Central Festival Hatyai

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Photo gallery for Crystal Hotel Hat Yai

Skyline Suite Mountain View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Interior detail
Outdoor pool, sun loungers
Terrace/patio
Porch

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Landmark Suite With Panorama View

Landmark Suite With Panorama View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Landmark Suite With Panorama View

Highlights

Soundproofed
Private hot tub
Air conditioning
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite Mountain View

Skyline Suite Mountain View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Skyline Suite Mountain View

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Deluxe King Room

Super Deluxe King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Super Deluxe King Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Deluxe Twin Room

Smart Deluxe Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Smart Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Smart Deluxe King Room

Smart Deluxe King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Smart Deluxe King Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110

What's nearby

  • Central Festival Hatyai - 1 min walk - 0.0 miles
  • Asean Night Bazaar - 5 min walk - 0.3 miles
  • Prince of Songkla University Hatyai Campus - 2 min drive - 1.2 miles
  • Lee Garden Plaza - 4 min drive - 1.9 miles
  • Kim Yong Market - 4 min drive - 2.2 miles

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai Intl. Airport (HDY) - 14 min drive

Restaurants

  • ‪CentralFestival Hatyai - ‬5 min walk
  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬4 min walk
  • ‪Ootoya 大戸屋 - ‬7 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬5 min walk
  • ‪สตาร์บัคส์ - ‬5 min walk

About this property

Crystal Hotel Hat Yai

Upscale hotel near Central Festival Hatyai
Free breakfast, a poolside bar, and a terrace are just a few of the amenities provided at Crystal Hotel Hat Yai. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Bottega, offers breakfast, lunch, and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, ATM/banking services, and 1 meeting room
Room features
All 164 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

Does Crystal Hotel Hat Yai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crystal Hotel Hat Yai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Hotel Hat Yai?

Self parking is free at this property.

What time is check-in at Crystal Hotel Hat Yai?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Crystal Hotel Hat Yai?

Check-out is at noon.

Does Crystal Hotel Hat Yai provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Hotel Hat Yai located?

Located in the heart of Hat Yai, this hotel is within 1 mi (2 km) of Central Festival Hatyai and Prince of Songkla University Hatyai Campus. Asean Night Bazaar and Greenway Garden Center are also within 10 minutes.

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Crystal Hotel Hat Yai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 165 reviews
Rating 8 - Good. 70 out of 165 reviews
Rating 6 - Okay. 25 out of 165 reviews
Rating 4 - Poor. 8 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

Nice hotel and very kind and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Yoong Soo Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jagannathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024

10/10 Excellent

Jirawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Central department store, very easy to access. The room is clean and comfy
Stayed 1 night in Dec 2022

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024

10/10 Excellent

SIEW LEE

Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023

6/10 Okay

Mun Yee

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Stayed 7 nights in Jun 2022

10/10 Excellent

Kim Loong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Stayed 1 night in Dec 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mui joo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024

8/10 Good

Fatt Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Jun 2024

10/10 Excellent

Hang Kiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024

10/10 Excellent

Sam hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Theresa Sian Kee

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024