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Crystal Hotel Hat Yai

Property class: 4

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Photo gallery for Crystal Hotel Hat Yai

A modern hotel with a large swimming pool, a glass facade, and a sign reading "Crystal Hotel". - Crystal Hotel Hat Yai (Hat Yai)
A modern interior with a glass facade, multiple floors, and a central open space. - Crystal Hotel Hat Yai (Hat Yai)
A modern restaurant interior with exposed brick walls, hanging pendant lights, and a geometric ceiling design. Tables are arranged for dining. - Crystal Hotel Hat Yai (Hat Yai)
A long, narrow hallway with a wooden floor and walls, leading to a bright room at the end. - Crystal Hotel Hat Yai (Hat Yai)
A modern hotel room with a large bed, a bedside table with a phone, a flat-screen TV mounted on the wall, a seating area with a bench and a small table, and a large window with curtains. - Crystal Hotel Hat Yai (Hat Yai)
Take advantage of free breakfast, a poolside bar, and a terrace at Crystal Hotel Hat Yai. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Bottega, offers breakfast, lunch, and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Super Deluxe King Room

A modern hotel room with a large bed, a TV mounted on the wall, and a glass door leading to a bathroom.

Super Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Twin Bed

A hotel room with two beds, a bedside table with a lamp, and a large mirror above the beds.

Deluxe Suite Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large mirror.

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Super Deluxe King Room

A modern hotel room with a large bed, a TV mounted on the wall, and a glass door leading to a bathroom.

Super Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite Mountain View

A hotel room with a large window, a bed, a desk with a chair, and a TV on the wall.

Skyline Suite Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Landmark Suite With Panorama View

A modern hotel room with a large bed, a TV, and a view of the city.

Landmark Suite With Panorama View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Smart Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Smart Deluxe King Room

A modern hotel room with a large bed, a bedside table with a phone, a flat-screen TV mounted on the wall, a seating area with a bench and a small table, and a large window with curtains.

Smart Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Deluxe Twin Room

A hotel room with two beds, a seating area, a TV, and a wall-mounted phone.

Smart Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Hat Yai, Crystal Hotel Hat Yai is in the city center and near the airport. Tee Off Driving Range and Red Mountain Driving Range are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lee Garden Plaza and Central Hatyai. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hat Yai travel guide
Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110

What's nearby

  • Central Hatyai
    1 min walk - 0.1 miles
  • Asean Night Bazaar
    5 min walk - 0.3 miles
  • Hat Yai City Passenger Terminal
    7 min walk - 0.4 miles
  • Diana Shopping Complex
    14 min walk - 0.8 miles
  • Prince of Songkla University Hatyai Campus
    2 min drive - 1.2 miles

Getting around

  • Hat Yai Railway Station
    5 min drive
  • Hat Yai Intl. Airport (HDY)
    14 min drive

Restaurants

  • After You (อาฟเตอร์ ยู)
    5 min walk
  • จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai
    4 min walk
  • KOI Thé
    4 min walk
  • The Pizza Company (เดอะ พิซซ่า คอมปะนี)
    7 min walk
  • Blu-O Rhythm & Bowl (บลูโอ ริธึม แอนด์ โบว์ล)
    5 min walk

Similar properties

A rooftop pool with lounge chairs and umbrellas, a modern building with large windows, and a cityscape in the background.
Centara Hotel Hat Yai
Downtown Hat Yai
  • Pool
  • Hot tub
  • Spa
  • Parking included
8.4 out of 10, Very good, 1,001 reviews
Centara Hotel Hat Yai
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Crystal Hotel Hat Yai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crystal Hotel Hat Yai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Hotel Hat Yai?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Crystal Hotel Hat Yai?

Check-out is at noon.

Does Crystal Hotel Hat Yai provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Hotel Hat Yai located?

Located in the heart of Hat Yai, this hotel is within a 10-minute walk of Central Hatyai, Asean Night Bazaar, and Greenway Garden Center. Hat Yai City Passenger Terminal and Diana Shopping Complex are also within 1 mi (2 km).

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Reviews

Crystal Hotel Hat Yai Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 171 reviews
Rating 8 - Good. 73 out of 171 reviews
Rating 6 - Okay. 26 out of 171 reviews
Rating 4 - Poor. 8 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and staff

Nice hotel and very kind and helpful staff.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ah

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big pool!

Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ok hotel. Limited choices in the city.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Central department store, very easy to access. The room is clean and comfy
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 12 nights in Feb 2026
Verified review

8/10 Good

No warm water and were told that I lost a spoon which I didn’t even make coffee during the stay. The hotel made me sign a confirmation form that I didn’t lost the spoon.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that its within walking distance of mall and night market. Little stressed by the AC though, not able to doanual adjustment
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otrevlig personal i receptionen väldigt dåligt internet ville ha ett extra täcke då skulle det kosta 300 bath per natt extra för ac gick inte att justera allt eller inget. Kall och tråkig frukost prövade olika tider 7.00/9.30 . Detta är inget hotell att rekommendera borde vara Max 2⭐️ 😡
Stayed 7 nights in Nov 2023