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The New York House

4.0 star property
A sophisticated urban retreat where travelers can unwind with a drink at the bar, stay connected, and host everything from weddings to business gatherings

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Photo gallery for The New York House

Bar (on property) - The New York House (Hartlepool)
Desk, iron/ironing board, free WiFi - The New York House (Hartlepool)
Desk, iron/ironing board, free WiFi - The New York House (Hartlepool)
Desk, iron/ironing board, free WiFi - The New York House (Hartlepool)
Front of property - evening/night - The New York House (Hartlepool)
The New York House in the city center offers a stylish escape with practical amenities like laundry facilities and WiFi. The on-site bar provides a relaxing spot for drinks, and dedicated spaces accommodate weddings and business meetings.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, Ensuite

Desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Hartlepool is home to The New York House. The area's natural beauty can be seen at Summerhill Country Park and Saltholme Wildlife Reserve and Discovery Park, while Museum of Hartlepool and Hartlepool Maritime Experience are cultural highlights. Milll House Leisure Centre and Tweddle Children's Animal Farm are also worth visiting. Visit our Hartlepool travel guide
View more Guest Houses in Hartlepool
Map
185-187 York Road, Hartlepool, England, TS26 9EE

What's nearby

  • Victoria Park
    12 min walk - 0.6 miles
  • Hartlepool Maritime Experience
    16 min walk - 0.9 miles
  • Museum of Hartlepool
    16 min walk - 0.9 miles
  • Ward Jackson Park
    2 min drive - 1.1 miles
  • Monkey Statue
    4 min drive - 1.4 miles

Getting around

  • Hartlepool Station
    14 min walk
  • Durham (MME-Teesside Intl.)
    26 min drive

Restaurants

  • King Johns Tavern
    7 min walk
  • The Showroom
    8 min walk
  • The Park Inn
    1 min walk
  • McDonald's
    8 min walk
  • Costa Coffee
    8 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free offsite parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Restaurants on site

  • Lusso Italian Restaurant

Things to do

  • TV in common areas

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

This property does not allow children

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The New York House pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at The New York House?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

What time is check-out at The New York House?

Check-out is at 10:30 AM.

Where is The New York House located?

Situated in Hartlepool, this guesthouse is within a 15-minute walk of Milll House Leisure Centre and Victoria Park. Museum of Hartlepool and Hartlepool Maritime Experience are also within 1 mi (2 km). Hartlepool Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The New York House Reviews

7.8

Good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

Reviews

Verified

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service with stressful experience

As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Vaclovas

Liked: Cleanliness
Disliked: Staff & service, room comfort
TV no working Shower no working Room 207
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveler

STREET PARKING.. .ONLY SAW THIS AFTER BOOKING NO USE AS WE HAVE A WORKS VAN TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent friendly staff ideal location breakfast great
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Debby

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call". We should have been warned since the hotel books a band often.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ooops

Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Staff & service

Average and not able to get Wifi, good breakfast

Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable & Great Value

Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
Stayed 4 nights in May 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

low price compensates for deficiencies

Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to town centre

Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
Stayed 1 night in Apr 2018
Verified

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the town.

Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!! Can't ask for more than that.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Mr Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Great little hotel, thumbs up from us.

Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

good experience
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Murph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.
Verified

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hartlepool choice.

Excellent facilities with a very good breakfast included in the price.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Behaviour and attitude of staff = 7 star

This hotel might not be 5 star but the attitude of the staff there is 7 star. The bloke as the reception was very friendly and ready to answer all questions. On the morning of check out, I tried booking a taxi to take me to the business meeting I was to be at by 9am. It was 08:30 am, I must have called about 8 different taxi operators only to be told that no taxi is available before 9 am. That will mean turning up for my meeting late. The hotel manager(or owner) overheard and offered to give me a lift. Hartlepool might not be the most alluring and beautiful place in UK but it everyone I had dealing with during my short stay was fabulous, fantastic and lovely. Pardon my manners, as I forgot to even ask the name of the Hotel manager that gave me a lift. Once again, I say thank you.
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful helpful staff, happy demeanor & more than willing to answer questions on area & surroundings. Have used The New York Hotel for both business & pleaseure and found it to be great for either. Ideally situated in the heart of Hartlepool, convenient for conecting areas too. Rooms are clean & quiet.