Ratings based on 978 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 14, 2024 on Expedia
Very unsafe in the evenings when we walked around
by A verified traveler
Posted Apr 3, 2024 on Expedia
by A verified traveler from Stratford
Posted Mar 17, 2024 on Expedia
Nice
Comment from Hotel Management
Mar 21, 2024 by Joe B., Hotel Management
Dear James, Thank you for leaving a review. We are happy you enjoyed your stay and look forward to having you back in the future. Best, Joseph B. Front Office Manager
by A verified traveler
Posted Mar 14, 2024 on Expedia
The place is nice on the whole , but room was very small and had no microwave. Also no view of outside but to the inside of a connected building . The door to the room had to be hollow because in the morning you could hear everyone’s comings and goings. No parking on site you are given the option of valet for $35 a day . So with the price of the room being over $350 a night you get a small room with a hollow door for noise no microwave , no view and no free parking . Just my expirience folks .
Comment from Hotel Management
Mar 21, 2024 by Joe B., Hotel Management
Dear Christian, Thank you for your feedback. We are always looking for ways we can improve our guests' experience. The Goodwin offers different room types, some of which have more space as well as a microwave. Feel free to reach out directly if you would like to discuss different options. We would love for you to give us another try. Warm Regards, Joseph B. Front Office Manager
by A verified traveler
Posted Mar 12, 2024 on Expedia
Friendly staff
Room beautiful and clean
Comment from Hotel Management
Mar 21, 2024 by Joe B., Hotel Management
Dear Kelly, Thank you for leaving a review. I am so happy to hear our staff was accommodating and you enjoyed your room. Cheers, Joseph B. Front Office Manager
by A verified traveler from West Palm Beach
Posted Mar 11, 2024 on Expedia
Beautiful boutique hotel located I. The heart of the newly renovated historic Hartford downtown. Many dining options, close to the city hall and Hartford Club
Comment from Hotel Management
Mar 21, 2024 by Joe B., Hotel Management
Dear Michael, I am thrilled that you enjoyed your stay. I agree, downtown has many great hidden gems. We look forward to having you return! Best, Joseph B. Front Office Manager
by A verified traveler
Posted Mar 10, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Joe B., Hotel Management
Dear Richard, Thank you for leaving your review. We hope to se you in the future! Regards, Joseph B. Front Office Manager
by A verified traveler
Posted Mar 10, 2024 on Expedia
We loved staying at The Goodwin! It was such a great experience and we hope to return soon.
Comment from Hotel Management
Mar 21, 2024 by Joe B., Hotel Management
Dear Jorgieliz, I am so happy that you enjoyed your stay. Our staff strives to provide the best service to our guests. We look forward to seeing you again! Best, Joseph B. Front Office Manager
by A verified traveler
Posted Mar 4, 2024 on Expedia
Absolutely amazing stay at The Goodwin! From making the turn onto Hayes, the hotel is a stand out from all the modern buildings. The architecture of The Goodwin is spectacular. and from the moment we arrived it delivered beyond my expectations again and again. from the check in process all the way to our room, every detail was immaculate. The decor is spectacular. the rooms SO clean and the beds were super comfortable. All the details like the make up wipes to the microwave in the room. to the dedicated make up vanity. as someone with allergies, i appreciated all the wood flooring. As an interior designer, no space was forgotten. it was all so thoughtfully and beautifully designed. Loved the location near so many attractions and amazing restaurants. would absolutely return and highly recommend.
Comment from Hotel Management
Mar 10, 2024 by Joe B., Hotel Management
Dear Christine,We are so happy to hear that you enjoyed your stay at the Goodwin! We love to hear from our guests and appreciate your kind words regarding the ambiance and details of the hotel.We look forward to your next visit to The Goodwin!Warm Regards,Joe B.Front Office Manager
by A verified traveler
Posted Mar 3, 2024 on Expedia
The fron desk and maintenance staff met out every need.
Comment from Hotel Management
Mar 10, 2024 by Joe B., Hotel Management
Hello Harold,Thank you for sharing your stay with us! We love to hear from our guests and I am thrilled to hear our staff were able to take care of your requests during your visit.We look forward to your next visit to The Goodwin!Warm Regards,Joseph B.Front Office Manager