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Residence Inn by Marriott Hartford Downtown

Property class: 3.5

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Photo gallery for Residence Inn by Marriott Hartford Downtown

A vending machine stocked with snacks and drinks, labeled "The Market." - Residence Inn by Marriott Hartford Downtown (Hartford)
A hotel reception area with a reception desk, a telephone, and a mirror. - Residence Inn by Marriott Hartford Downtown (Hartford)
A reception area with a reception desk, two computer monitors, a chair, and a carpeted floor. - Residence Inn by Marriott Hartford Downtown (Hartford)
A modern hotel kitchen with a buffet setup, including a waffle maker, jars of condiments, and a Pepsi refrigerator. - Residence Inn by Marriott Hartford Downtown (Hartford)
A hotel lobby with seating areas, a flat-screen TV, and a patterned carpet. - Residence Inn by Marriott Hartford Downtown (Hartford)
PeoplesBank Arena and Connecticut Convention Center are located near Residence Inn by Marriott Hartford Downtown, which provides free full breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Loft, 1 Bedroom

A hotel room with a television, a desk with a computer, a red armchair, a brown sofa with colorful pillows, and a wooden cabinet.

Loft, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Suite, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 148 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite, 2 Bedrooms, City View

A hotel room with a large bed, two bedside tables with lamps, a framed artwork on the wall, and a blue accent wall.

Signature Suite, 2 Bedrooms, City View

  • City view
  • 148 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a framed artwork on the wall, and a blue accent wall.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with a television, a desk with a computer, a red armchair, a brown sofa with colorful pillows, and a wooden cabinet.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

A hotel room with a kitchenette, a bed, a desk, and a TV.

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed

A hotel room with a kitchenette, a bed, a desk, and a TV.

Studio, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a television, a desk with a computer, a red armchair, a brown sofa with colorful pillows, and a wooden cabinet.

Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Penthouse, 1 Double Bed

A modern living room with a sectional sofa, a red armchair, a TV on a wooden cabinet, and abstract art on the wall.

Penthouse, 1 Double Bed

  • 148 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Downtown Hartford, a neighborhood in Hartford, Residence Inn by Marriott Hartford Downtown is near a train station. The Meadows Music Theatre and Hartford Stage are cultural highlights, and some of the area's attractions include Connecticut Science Center and Bushnell Center for the Performing Arts. Cabela's and Keeney Memorial Cultural Center are also worth visiting. Visit our Hartford travel guide
Map
942 Main St, Hartford, CT, 06103

What's nearby

  • An indoor exhibit with a hurricane force display, a timeline exhibit, and a rock cycle exhibit.
    Connecticut Science Center
    6 min walk - 0.4 miles
  • A large, ornate government building with a prominent dome and multiple towers.
    Bushnell Park
    8 min walk - 0.5 miles
  • PeoplesBank Arena
    6 min walk - 0.4 miles
  • Connecticut Convention Center
    8 min walk - 0.5 miles
  • Dunkin' Donuts Park
    8 min walk - 0.5 miles

Getting around

  • Hartford Union Station
    10 min walk
  • Bradley Intl. Airport (BDL)
    24 min drive

Restaurants

  • Fire by Forge
    2 min drive
  • Dunkin'
    11 min walk
  • House Of Bread
    12 min walk
  • Aqui Me Quedo
    13 min walk
  • Pigs Eye Pub
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Steam Brewery Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,598 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 26 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 17 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Residence Inn by Marriott Hartford Downtown pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 17 per day.

What time is check-in at Residence Inn by Marriott Hartford Downtown?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Hartford Downtown?

Check-out is at noon.

Where is Residence Inn by Marriott Hartford Downtown located?

Located in Downtown Hartford, this hotel is within a 10-minute walk of Christ Church Cathedral and PeoplesBank Arena. Connecticut Convention Center and The Meadows Music Theatre are also within 1 mi (2 km). Hartford Union Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Hartford Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 290 out of 492 reviews
Rating 8 - Good. 119 out of 492 reviews
Rating 6 - Okay. 39 out of 492 reviews
Rating 4 - Poor. 21 out of 492 reviews
Rating 2 - Terrible. 23 out of 492 reviews

Reviews

Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Felt very comfortable and safe. Very nice clean and spacious room.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kae

Liked: Cleanliness, property conditions & facilities
The room was great and most importantly the staff was exceptional!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jim

Size of room was perfect. Staff was very nice.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Great room and breakfast
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities
My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
I was pleasantly surprised at how big the room is and it was very clean. Such a great place to stay, highly recommend, and will definitely be the place i stay whenever i come back to Hartford
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were in town for a wedding and were very impressed by the cleanliness of the rooms and the exceptional costumer service by the employees. Nora at breakfast was amazing!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Average breakfast. No waffles. Clean large room. Relax atmosphere. Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean big room. Hotel is well located, walking distance everywhere. Building is historical and beautiful, however hotel outside entrance is a bit scary and run down! But once you walk in to the hotel area is nice. Breakfast is ok, process fresh food.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time I am in Hartford, I stay in that place love it so clean very convenient.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, especially Anita at the front desk, were all very friendly and helpful. We will definitely be staying here for all of our trips back to Hartforda
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emily at the front desk was super helpful. The room was spacious and very well kept. The eggs for breakfast were a bit dry but the spread was amazing
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful. Room was very large and was clean. The area was not that nice.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Josephine

Room was fine. Breakfast was marginal but ok given the price of the room etc but perhaps more choices would be nice. Perfect location for attending events at PeoplesBank Center
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room. Convenient parking. Staff very friendly
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very quiet which i loved. The staff very humble and noble, answered all my questions. The cleanliness excellent 👌. I will definitely recommend this to my friends and family.. 5 stars to this place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Korlett

Liked: Cleanliness, amenities
My room was impressive. Some of the furniture was worn. The staff very helpful. Enjoyed my stay
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was right downtown, which made the city walkable and convenient to highways and the train. Most of all, the staff was incredible. They were responsive to requests like additional towel and helpful ina meeting any questions we had during our stay. They were also very nice and friendly.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Cory

Liked: Cleanliness, property conditions & facilities
Staff was nice enough. Old hotel. Bedroom small, bathroom tiny. Large living area and kitchen. Great for single man who needs to cook and live downtown. Breakfast was decent by hotel standards.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by staff. Exhaust vent system is noisy in room.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Lily

Liked: Staff & service
Old hotel, it Needs to update many things . Room is spacious
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Will

Liked: Cleanliness, staff & service
The staff and facility were clean. However, the facility is in need of a bit of a facelift, which could detract from getting better reviews. There was an effort to upgrade the lobby, but the upper floors, elevators, features, and lighting could use an upgrade.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

christopher

Liked: Staff & service
Room was large and comfortable but it was a suite and did not come equipped with pillows and sheets for the extra bed. Even though parking costs $17 per day, guests still need to sign an extra waiver with respect to the safety of cars and belongings.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and mine in pa
Stayed 4 nights in Jun 2026