Quality Inn Cromwell - Middletown

2.5 star property
Riverfront hotel with health club and 24-hour business center

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June 2024

Quality Inn Cromwell - Middletown

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Property grounds
Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast area
Lobby

Overview of Quality Inn Cromwell - Middletown

Reviews
6.8

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the neighborhood

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Popular LocationCromwell Commons Shopping Center11 min walk
  • Popular LocationWesleyan University7 min drive
  • Popular LocationTPC River Highlands9 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)30 min drive

Room options

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Premium bedding
Hair dryer
Deep soaking bathtub
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Cromwell

Located in Cromwell, Quality Inn Cromwell - Middletown is on the Strip and on a river. Dinosaur State Park and Xfinity Theatre are cultural highlights, and travelers looking to shop may want to visit Lyman Orchards and Westfarms Mall. Don't miss out on a visit to Brownstone Exploration & Discovery Park. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing.

What's nearby

  • Cromwell Commons Shopping Center - 11 min walk
  • Wesleyan University - 7 min drive
  • Brownstone Exploration & Discovery Park - 9 min drive
  • TPC River Highlands - 9 min drive
  • Wadsworth Mansion - 12 min drive

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • McDonald's - 8 min walk
  • McDonald's - 3 min drive
  • Starbucks - 10 min walk
  • Dunkin' - 3 min drive
  • Still Hill Brewery - 6 min drive

About this property

Quality Inn Cromwell - Middletown

Hotel near Wesleyan University
Located close to Brownstone Exploration & Discovery Park and TPC River Highlands, Quality Inn Cromwell - Middletown provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Active travelers can enjoy amenities like fishing and ice skating at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and concierge services
  • A TV in the lobby, a front-desk safe, and 1 meeting room
  • Guest reviews say good things about the helpful staff
Room features
All 77 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Is Quality Inn Cromwell - Middletown pet-friendly?

Yes, Quality Inn Cromwell - Middletown allows pets (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 150.00 per stay and a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Cromwell - Middletown?

Self parking is free at this property.

What time is check-in at Quality Inn Cromwell - Middletown?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available from noon– 4:00 PM for a fee of USD 40.00.

What time is check-out at Quality Inn Cromwell - Middletown?

Check-out is at 11 AM. Late check-out is available for USD 40.00 (subject to availability).

Where is Quality Inn Cromwell - Middletown located?

Situated on the Strip, this hotel is within 6 mi (10 km) of Wesleyan University, TPC River Highlands, and Dinosaur State Park. Lincoln Technical Institute and Brownstone Exploration & Discovery Park are also within 6 mi (10 km).

Quality Inn Cromwell - Middletown Reviews

Reviews

6.8
Rating 10 - Excellent. 190 out of 845 reviews" "
Rating 8 - Good. 244 out of 845 reviews" "
Rating 6 - Okay. 183 out of 845 reviews" "
Rating 4 - Poor. 114 out of 845 reviews" "
Rating 2 - Terrible. 114 out of 845 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer Mary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Josh

Business traveler, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room looked as if it had been patched together 5 too many times. The fire alarm had a bag wrapped around it and duct taped. For a nonsmoking building it sure had a lot of stale cigarette smoke. The desk personnel were polite but the facility was horribly rundown.

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is easily accessible from the highway. The breakfast had a poor selection.
Stayed 1 night in Mar 2024

2/10 Terrible

Blythe R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont let the outside of the building fool you. Once we got passed the group of people outside and checked in with the front desk we went to our room. We opened the door and were hit with a wave of musty air. The room was dark and dingy, the comforter had burn holes in it and cobwebs hung from the ceiling. It did not smell nice and we immediatly wanted to leave. Told the lady at the front desk we had to leave and she assured me we would get a refund...we didnt. STAY AWAY FROM THIS PLACE
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonell, Bridgeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 1 night in Mar 2024

4/10 Poor

Beth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of this place misrepresent the actual property. It’s an older property. There were burns in the bedding, hair in the bathroom sink and I felt unsafe. The pungent smell of food being cooked was overwhelming. When I checked in, after paying online, I was told there was a $50 deposit. If I used my credit card, it would take 5 to 7 days to be reimbursed. If I paid cash, I’d receive it back upon checkout. I handed the receptionist $60 and she insisted she had no change. After going back and forth with her, she mysteriously handed me $10 back. There wasn’t any indication when I booked that there would be a deposit for the room I had already paid for the day before. Not quite sure but I believe they house homeless people.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

carlos Martinez

Liked: Staff & service, property conditions & facilities
Nice property and nice service from the front desk
Stayed 1 night in Jan 2024

8/10 Good

Ercan

Stayed 1 night in Jan 2024