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Quality Inn Cromwell - Middletown

2.5 star property
Riverfront hotel with free breakfast and a health club

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Point of interest
Property grounds
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.6 out of 10, 1,004 reviews
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About the neighborhood

Map
111 Berlin Rd, Cromwell, CT, 06416

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Dinosaur State Park - 7 min drive - 5.0 miles
  • TPC River Highlands - 9 min drive - 5.5 miles
  • Wesleyan University - 9 min drive - 5.5 miles
  • Brownstone Exploration & Discovery Park - 10 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Hotel near Dinosaur State Park
Located close to Brownstone Exploration & Discovery Park and TPC River Highlands, Quality Inn Cromwell - Middletown provides free continental breakfast, a coffee shop/cafe, and a garden. Active travelers can enjoy amenities like fishing and ice skating at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a health club.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and an elevator
  • Concierge services, barbecue grills, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 77 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from May 16 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

Is Quality Inn Cromwell - Middletown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Cromwell - Middletown?

Self parking is free at this property.

What time is check-in at Quality Inn Cromwell - Middletown?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available from noon– 4:00 PM for a fee of USD 40.00.

What time is check-out at Quality Inn Cromwell - Middletown?

Check-out is at 11 AM. Late check-out is available for USD 40.00 (subject to availability).

Where is Quality Inn Cromwell - Middletown located?

Situated on the Strip, this hotel is within 6 mi (10 km) of Wesleyan University, TPC River Highlands, and Dinosaur State Park. Lincoln Technical Institute and Brownstone Exploration & Discovery Park are also within 6 mi (10 km).

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Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 999 reviews
Rating 8 - Good. 262 out of 999 reviews
Rating 6 - Okay. 209 out of 999 reviews
Rating 4 - Poor. 146 out of 999 reviews
Rating 2 - Terrible. 148 out of 999 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10

Great Location to visit son at Wesleyan University. Staff was pleasant and helpful
Stayed 2 nights in May 2025

8/10

Good location to visit son at Wesleyan University and attend graduation. Staff at the hotel were helpful, pleasant and accommodating.

10/10

i did not go to the hotel myself i only booked the rooms for my coach drivers, they reported the hotel was nice and the parking was great for large vehicles. i have added the property to our preferred locations list to use whenever we transport in the area.
Stayed 1 night in May 2025

8/10

Stayed for two nights for a wedding in Middletown. Room was basic but clean. Hotel is close to two large shopping plazas with restaurants which was helpful.
Stayed 2 nights in May 2025

10/10

They dealt with our disabilities and understood my life.
Stayed 28 nights in Apr 2025

10/10

The room was clean.
Stayed 1 night in Mar 2025

6/10

It was disgusting run down and the woman at front desk was the only positive part of experience
Stayed 7 nights in Mar 2025

8/10

It was nice
Stayed 4 nights in Feb 2025

8/10

Really nice
Stayed 1 night in Jan 2025

4/10

Does not warrant a second visit.
Stayed 4 nights in Apr 2025

8/10

The property definitely needs some updates and the elevator is so stinkin scary! It was a decent stay overall especially for just one night. The condom that we found under the bed was a little disturbing.
Stayed 1 night in Apr 2025

10/10

The stay was nice I was upgraded to a king size bed when checked in elevator was a lil slow lol but other than that it was good stay
Stayed 1 night in Feb 2025

10/10

Excellent!! Nice place to stay.
Stayed 7 nights in Nov 2024

10/10

Nice place. Room was great. New air freshener needed
Stayed 1 night in Feb 2025

6/10

Suitable for my needs and clean. The interior of the rooms could use updating but the bed was comfortable and for a budget stay it was great.
Stayed 1 night in Jan 2025

10/10

Friendly staff,good housekeeping, breakfast, convenient no issues.
Stayed 7 nights in Oct 2024

4/10

My room wasn't very clean, there was an artificial finger nail on the floor that someone had apparently lost. The wall in the bathroom was dirty and the furniture by the elevator had stains.
Stayed 4 nights in May 2025

10/10

Good
Stayed 1 night in Mar 2025

2/10

Dirty and smells
Stayed 1 night in Apr 2025

8/10

Nice place to stay on our overnight trip. Would stay again
Stayed 1 night in Jun 2024

6/10

Good experience
Stayed 1 night in Jan 2025

10/10

One of the best stays. Really simple, clean, amazing atmosphere
Stayed 1 night in Aug 2024

2/10

The room was extremely dirty. We do not believe it was cleaned before our check in. Usually, you get a fairly good idea about a hotel based on expedia description. But this hotel is a disaster. From now on will be much more careful booking on expedia.
Stayed 7 nights in Mar 2025

8/10

Unfortunately the Expedia website stated that there was EV charging station available but there was not. This was the number one reason for booking this hotel so this was a huge inconvenience.
Stayed 3 nights in Apr 2025

10/10

Very comfortable place, nice relaxed atmosphere
Stayed 7 nights in Oct 2024