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Quality Inn Cromwell - Middletown

2.5 star property
Travelers can explore nearby treasures like Wesleyan University before recharging at the fitness center of this Cromwell hotel

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Photo gallery for Quality Inn Cromwell - Middletown

A hotel lobby with a reception desk, a wall-mounted TV, a sofa, a coffee table, and a patterned rug. - Quality Inn Cromwell - Middletown (Cromwell)
A modern kitchen with granite countertops, a coffee station, and a dining area with wooden tables and chairs. - Quality Inn Cromwell - Middletown (Cromwell)
Front of property - Quality Inn Cromwell - Middletown (Cromwell)
Combined shower/tub, deep soaking tub, free toiletries, hair dryer - Quality Inn Cromwell - Middletown (Cromwell)
A hotel room with a bed, two bedside tables with lamps, a wooden headboard, and a framed picture on the wall. - Quality Inn Cromwell - Middletown (Cromwell)
Quality Inn Cromwell - Middletown is near TPC River Highlands and Brownstone Park. Guests enjoy continental breakfast, in-room WiFi, and garden access. The property offers ice skating, fishing, health club facilities, and dry cleaning for active travelers.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a mirror.

Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, desk, chair, and a window with curtains.

Room, 1 Queen Bed, Non Smoking

  • Garden view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 Queen Bed, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, and a television on the wall.

Standard Room, 1 King Bed, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a mirror.

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Cromwell, Quality Inn Cromwell - Middletown is in the entertainment district and on a river. Lyman Orchards and Westfarms Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dinosaur State Park and Brownstone Exploration & Discovery Park. Wesleyan University and TPC River Highlands are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Cromwell travel guide
Map
111 Berlin Rd, Cromwell, CT, 06416

What's nearby

  • Cromwell Commons Shopping Center
    13 min walk - 0.7 miles
  • Cromwell Dog Park
    2 min drive - 1.6 miles
  • TPC River Highlands
    8 min drive - 5.5 miles
  • Wesleyan University
    9 min drive - 7.0 miles
  • Xfinity Theatre
    19 min drive - 15.9 miles

Getting around

  • Meriden Station
    10 min drive
  • Bradley Intl. Airport (BDL)
    30 min drive

Restaurants

  • Cumberland Farms
    2 min drive
  • McDonald's
    8 min walk
  • McDonald's
    3 min drive
  • Starbucks
    12 min walk
  • Dunkin'
    3 min drive

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 6 2026 to July 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from June 6 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Business center
  • Exterior
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quality Inn Cromwell - Middletown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn Cromwell - Middletown?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30.00 (subject to availability). Late check-in is available from noon– 4:00 PM for a fee of USD 40.00.

What time is check-out at Quality Inn Cromwell - Middletown?

Check-out is at 11 AM. Late check-out is available for USD 40.00 (subject to availability).

Where is Quality Inn Cromwell - Middletown located?

Situated near the airport, this hotel is within 6 mi (10 km) of Wesleyan University, TPC River Highlands, and Dinosaur State Park. Lincoln Technical Institute and Brownstone Exploration & Discovery Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Cromwell - Middletown Reviews

6.6

6.4

Cleanliness

8.0

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 237 out of 999 reviews
Rating 8 - Good. 238 out of 999 reviews
Rating 6 - Okay. 204 out of 999 reviews
Rating 4 - Poor. 147 out of 999 reviews
Rating 2 - Terrible. 173 out of 999 reviews

Reviews

Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
The room was clean and the amenities like breakfast helped in the morning.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Staff is so friendly! Rooms are comfy and clean. Will definitely return
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Joye

Liked: Cleanliness, staff & service, amenities
Clean no rodents or pest an it clean room hot showered a good service for towels an a light breakfast very convenient comfortable beds close to gas station stores a food grocery thanks for the stay we enjoyed it.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place comfortable
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very fast and the room was exactly as advertised.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Elizabeth J.

Liked: Cleanliness, staff & service, amenities
Clean and spacious and the bed is comfortable. I have had a very good experience here three times in the past two months. Breakfast is minimal, and sorry, but the coffee is pretty bad, but the charge is also minimal - this place provides great value for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness
Everything was good! Nice staff, easy check in, clean room, nice tv, comfortable bed, spacious
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable and quiet! Friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for our three night stay. Very clean and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, respectful and emphatic staff. It is very quiet, it facilitates rest. Everything very clean and safe parking. I would definitely come back!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Outdated but the staff and property is clean and kind. Felt safe and comfortable.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here whenever I'm in the Middletown area; convenient to where I need to get to. Good room; good price for what I want in a room
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, room comfort

Nice staff

The front desk staff was great, room just so so, needs new finishing, wallpaper etc.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay so much I ended up booking the room for another week very quit clean and comfortable I will definitely in the future use this hotel over any other one thank you !!!
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Christine

Liked: Cleanliness
Great Location to visit son at Wesleyan University. Staff was pleasant and helpful
Stayed 2 nights in May 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Accommodations were good. Beds were super comfortable. But the rooms need some updating, paint peeling, cracked sink in the bathroom, door handle broken...Free breakfast wasn't even there and room was empty before 10am.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Good location to visit son at Wesleyan University and attend graduation. Staff at the hotel were helpful, pleasant and accommodating.
Verified

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified

8/10 Good

John

Good location for our putpose. Friendly & helpful receptionist. Minor complaint: breakfasr until 9:30, but most items removed by 9.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service
Nothing it was very clean the air was in so I was cold but that’s a easy fix
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

T.E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,good housekeeping, breakfast, convenient no issues.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay in Cromwell

Nice hotel comfortable beds clean room excellent location price very reasonable One complaint was breakfast was subpar no eggs or sausage pancakes not very good, but all else worth the stay
Stayed 3 nights in May 2025
Verified

6/10 Okay

Yan

Liked: Staff & service
Staff was nice. Everything is so aged. Smell in the room. Limited food and supplies.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights for a wedding in Middletown. Room was basic but clean. Hotel is close to two large shopping plazas with restaurants which was helpful.
Stayed 2 nights in May 2025
Verified

6/10 Okay

ALISON

Disliked: Cleanliness, amenities, property conditions & facilities
Properties pretty old and run down lots of peeling paint stained carpets, etc. you get what you pay for the beds were fine and comfortable sheets were clean. We only stayed for about nine hours as it was just a place to sleep.
Stayed 1 night in Aug 2025