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DoubleTree by Hilton Hartford Downtown

Property class: 4

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Photo gallery for DoubleTree by Hilton Hartford Downtown

A modern living room with a large flat-screen TV, a green-tiled fireplace, and a multi-tiered entertainment unit. - DoubleTree by Hilton Hartford Downtown (Hartford)
A hotel room with a large bed, a sofa, a small table, a lamp, and a cityscape painting on the wall. - DoubleTree by Hilton Hartford Downtown (Hartford)
A hotel room with a flat-screen TV, a desk with drawers, a red chair, a grey armchair, a sofa with a pillow, a small table with a lamp, and a large window with sheer curtains. - DoubleTree by Hilton Hartford Downtown (Hartford)
A modern bar area with a checkered tile backsplash, bar stools, a counter with a cash register, and a chalkboard menu. - DoubleTree by Hilton Hartford Downtown (Hartford)
A modern cafe with a long wooden table, yellow chairs, and a tiled floor. - DoubleTree by Hilton Hartford Downtown (Hartford)
PeoplesBank Arena and Connecticut Convention Center are located near DoubleTree by Hilton Hartford Downtown, which provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds, Mobility Accessible, Microwave (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Mobility Accessible, Microwave (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Accessible, Microwave (Mobility, Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds, Accessible, Microwave (Mobility, Hearing)

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a desk with a chair, a coffee maker, a mirror, and a window with curtains.

Room, 1 King Bed, Microwave

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Room, 1 King Bed, Mobility Accessible, Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a window with curtains.

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Kitchenette

A hotel room with a bed, a desk with a chair, a coffee maker, a mirror, and a window with curtains.

Room, 1 King Bed, Mobility Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Microwave

A hotel room with a bed, a nightstand, a framed cityscape picture, and a sofa with a patterned pillow.

Room, 1 King Bed with Sofa bed, Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible, Microwave (Hearing)

A hotel room with a bed, a nightstand, a framed cityscape picture, and a sofa with a patterned pillow.

Room, 1 King Bed with Sofa bed, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Kitchenette (Parlor)

A modern hotel room with a grey sofa, a small round table with a lamp, a TV, a chair, and a large window with curtains.

Suite, Kitchenette (Parlor)

  • Sleeps 2
  • 1 Double Murphy Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with a flat-screen TV, a desk with a lamp, a chair, two beds, and a large window with curtains.

Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

A hotel room with a flat-screen TV, a desk with a lamp, a chair, two beds, and a large window with curtains.

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Downtown Hartford neighborhood, DoubleTree by Hilton Hartford Downtown is connected to the convention center. East Hartford Golf Course and Callahan's Bowl a Rama are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Connecticut Science Center and Bushnell Center for the Performing Arts. Looking to enjoy an event or a game while in town? See what's happening at PeoplesBank Arena or Dunkin' Donuts Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hartford travel guide
Map
315 Trumbull St, Hartford, CT, 06103

What's nearby

  • A large fountain with statues, surrounded by trees and flowers, in front of a grand building with a dome.
    Bushnell Park
    6 min walk - 0.4 miles
  • An indoor exhibit with a hurricane force display, a timeline exhibit, and a rock cycle exhibit.
    Connecticut Science Center
    10 min walk - 0.5 miles
  • A city skyline with modern buildings, a river, and a bridge.
    Connecticut Convention Center
    11 min walk - 0.6 miles
  • PeoplesBank Arena
    3 min walk - 0.2 miles
  • Dunkin' Donuts Park
    6 min walk - 0.4 miles

Getting around

  • Hartford Union Station
    6 min walk
  • Bradley Intl. Airport (BDL)
    24 min drive

Restaurants

  • Semilla Cafe + Studio
    6 min walk
  • Pigs Eye Pub
    5 min walk
  • Feng Chophouse
    4 min walk
  • Dono Café
    4 min walk
  • Allyn St Parking Lot
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 12 to 23 for adults and USD 12 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar in shower (33 inches high)
  • Null
  • Phone accessibility kit
  • Roll-in shower (61 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12 to 23 for adults, and USD 12 to 23 for children
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Hartford Downtown pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 25.00 per night.

What time is check-in at DoubleTree by Hilton Hartford Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Hartford Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hartford Downtown located?

Located in Downtown Hartford, this hotel is within a 15-minute walk of PeoplesBank Arena and Connecticut Convention Center. Hartford Stage and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hartford Downtown Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 92 out of 1003 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the location was very convenient. The staff were very friendly.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Those warm cookies they give you at check-in were delicious.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe close to activities
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very convenient and comfortable stay. The hotel is pet-friendly, which was a huge plus, and having easy access to the parking garage made everything so much easier. The location and overall convenience were great. I would definitely stay here again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, loved the cookies at check in
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Great location, in the center of downtown Hartford, right near Pratt St
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location awesome staff. Warm cookies are such a plus!😊❤️
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, attentive staff, easy parking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute I arrived to check in Juan and Sandra were very helpful. I really appreciate their kindness and hospitality towards me and my wife. They made checking in a breeze as well as helping us find activities in the area.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. The room was very comfortable and clean. I slept like a baby because the bed was so comfortable. The parking garage was convenient and only $25 a day. It was very quiet for being in the middle of Hartford. Very safe.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean. Snack and complimentary drink (fruit water) at the front desk. Very helpful staff and fully explained everything about the property at check in. Great stay, will stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower and bathroom design are very weird and not useful for multiple people getting ready at the same time. Staff were kind.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I liked it because of its location adjacent to the combcert arena and nice restaurants
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
We stayed here to run the Hartford Marathon. Overall the stay was fine. Hilton’s tend to be a little run down these days and the restaurant wasn’t great but it was good enough. However, they charged an additional $75 for late check out knowing that the race was going on and people would most likely need it. I’ve never been charged this much if anything for late check out so it was clear they were taking advantage of the race and runners needing it. The full marathon didn’t start till 8 AM so no one was going to be ready and checked out by noon and they profited off of that which makes me not want to stay at another Hilton again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff! All happy to help and providing a great stay! Distance
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
pool was under maintenance unfortunately, gym was clean and well furnished. room cleaning was regular and thorough. lack of free breakfast is disappointing but i did know about it before booking so that is mostly my fault. staff was very helpful and very friendly.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful Staff and clean rooms. Parking was quite easy.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process was very slow. Loved access to cold flavored water. Although I was on the 10th floor, my room was noisy because of near-by highway. Close to Bucknell Park which provided a pleasant walk. Check-out was simple.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff were very nice. Rooms were clean and price was good for being right next door to the arena. Pleasant stay!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
yes parking good / breakfast was fresh
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice hotel, clean room, helpful staff, easy parking
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean.. people were very nice!!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable. There was not air conditioning in the halls and it was needed during July. I enjoyed the decor, and the bed was very spacious, firm, comfortable and clean. The bathroom was a bit small but I didn't mind. A small refrigerator and microwave were helpful. There was no room service, but I got a sandwich down at the restaurant, which was adequate but nothing special. I enjoyed the muffins.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating, room immaculate, amenities great! Thank you! Would definitely come again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was enjoyable. Convenient, easy parking, helpful staff and clean comfortable room!
Stayed 1 night in Oct 2025