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Best Western Plus New England Inn & Suites

2.5 star property
Hotel in Berlin with free breakfast and a fitness center

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Photo gallery for Best Western Plus New England Inn & Suites

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, highchair
Indoor pool
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express & Suites Meriden by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
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About the neighborhood

Map
2253 Berlin Tpke, Berlin, CT, 06037

What's nearby

  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Silver Lake State Access Area - 2 min drive - 1.1 miles
  • Timberlin Golf Course - 9 min drive - 4.7 miles
  • Wesleyan University - 19 min drive - 13.6 miles
  • Wadsworth Mansion - 20 min drive - 11.9 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Cromwell Diner - ‬6 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Casa Mia at the Hawthorne - ‬6 min walk

About this property

Best Western Plus New England Inn & Suites

Hotel in the business district
You can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Best Western Plus New England Inn & Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a 24-hour front desk
  • A vending machine, a TV in the lobby, and smoke-free premises
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 57 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Does Best Western Plus New England Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus New England Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus New England Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus New England Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus New England Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus New England Inn & Suites located?

Situated in a state park, this hotel is 0.8 mi (1.3 km) from Putter's Paradise Mini Golf and within 3 mi (5 km) of Silver Lake State Access Area and Webster Square Shopping Center. Falcon Field and Giuffrida Park are also within 6 mi (10 km).

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Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff. The facility was very clean. Breakfast was good and the location was convenient to shopping and dining out. I plan on staying there again.
Stayed 3 nights in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
A little noisy with road traffic, toilet had a flushing issue but it was a pretty clean room ( little dated). Overall a good stay
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

10/10 Excellent

Camari

Liked: Property conditions & facilities
Great night stay
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! We really appreciated being able to check-in early so we could freshen up prior to attending a wedding. Thank you so much!
Stayed 1 night in May 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy to access.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 stars
Stayed 1 night in Apr 2025

6/10 Okay

Amanda

dining room staff was incredibly nice. hotel was pretty clean. the front desk has some not super friendly staff. but overall it was a good hotel to stay at.
Stayed 5 nights in Mar 2025

10/10 Excellent

RuiGao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is easy. Great breakfast. Great service. A bit remote, but the good side is it’s quite.
Stayed 5 nights in Mar 2025

10/10 Excellent

Edna R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
a good option for that family weekend
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffrey W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Mar 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and comfortable, friendly staff, convenient location, nice pool. Better than average selection at breakfast. Great value overall.
Stayed 1 night in Jan 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints other than the hotel is outdated. Was clean, comfortable and functional. Staff is great. Tub/shower should have been more carefully thought out so you wouldn't need the added expense of a shower mat and a thorough cleaning under the sink would be nice, when using the hair dryer a bending down while drying hair, easy to see dirty piping.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Dec 2024

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing in particular to complain about just overall being checked in the pool was absolutely freezing and the reason booking the room was so that my children could swim on April vacation I’m not talking the pool with chili I’m talking I felt like maybe they put ice cubes in it
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay I will keep using best western for my stays
Stayed 2 nights in Dec 2024

8/10 Good

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for 1 night
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel. The staff were very friendly from check in to breakfast to checkout. The room was comfortable and clean. There were many Dining and shopping options within a short distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Nov 2024

10/10 Excellent

Neliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything love it
Stayed 1 night in Feb 2025

10/10 Excellent

Yarieli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is a bit cold but very clean. Area is peaceful. Breakfast was really great. Staff members are very friendly and willing to help. Hotel rooms are clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the property for now several years, always a great experience!
Stayed 1 night in Oct 2024

8/10 Good

Makatleho

Liked: Staff & service, amenities, property conditions & facilities
The property was okay, the staff was also fine
Stayed 1 night in Dec 2024