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Best Western Plus New England Inn & Suites

2.5 star property
Hotel in Berlin with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus New England Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, highchair
Interior entrance
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Experience the Best Western Plus New England Inn & Suites, where modern comforts meet warm hospitality. Enjoy a free breakfast buffet, unwind by the fireplace in the lobby, or take a refreshing dip in the indoor pool. With laundry facilities and an elevator on site, your stay is sure to be hassle-free; past guests rave about both.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
2253 Berlin Tpke, Berlin, CT, 06037

What's nearby

  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Checkered Flag Raceway - 2 min drive - 1.4 miles
  • Wesleyan University - 19 min drive - 13.6 miles
  • Wadsworth Mansion - 20 min drive - 11.9 miles
  • Lake Compounce - 24 min drive - 17.8 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Flavors Of Nawab - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬10 min walk
  • ‪Casa Mia at the Hawthorne - ‬7 min walk
  • ‪Red Fox Restaurant - ‬10 min drive

About this property

Best Western Plus New England Inn & Suites

Hotel in the business district
You can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Best Western Plus New England Inn & Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, concierge services, and a TV in the lobby
  • Smoke-free premises, coffee/tea in the lobby, and multilingual staff
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 57 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,005 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Does Best Western Plus New England Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus New England Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus New England Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus New England Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus New England Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus New England Inn & Suites located?

Situated in a state park, this hotel is within 1 mi (2 km) of Putter's Paradise Mini Golf and Checkered Flag Raceway. Silver Lake State Access Area and Webster Square Shopping Center are also within 3 mi (5 km).

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Reviews

Best Western Plus New England Inn & Suites Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 536 out of 1014 reviews
Rating 8 - Good. 300 out of 1014 reviews
Rating 6 - Okay. 100 out of 1014 reviews
Rating 4 - Poor. 39 out of 1014 reviews
Rating 2 - Terrible. 39 out of 1014 reviews

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
arrived at 9:30 pm as a single woman and felt very safe
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Selma

Liked: Cleanliness, staff & service, property conditions & facilities
Room temp was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb quick and. Smooth check in. Room was fresh and clean.
Stayed 1 night in Oct 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and quiet. Staff was very friendly and helpful as well!
Stayed 5 nights in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and breakfast had lots of offerings. Coffee in the room was good too!
Stayed 2 nights in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely
Stayed 1 night in Jul 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property whis there was a restaurant and bar on site and an outdoor pool
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Liked: Amenities
Disliked: Property conditions & facilities
Roadside hot
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Will go back
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful staff. The facility was very clean. Breakfast was good and the location was convenient to shopping and dining out. I plan on staying there again.
Stayed 3 nights in May 2025

4/10 Poor

Cynthia

Liked: Cleanliness
Disliked: Staff & service, amenities
They didn't have my reservation listed, but fortunately there was a room available. The room was comfortable, but small things like tissues in the bathroom weren't placed for our convenience. The breakfast was very limited. No juices, yogurts, waffle maker made for a small choice to eat.
Stayed 1 night in Sep 2025

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxful

Great customer service from beginning to end. Definitely a place I would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
a good option for that family weekend
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms, quiet location and a good selection for breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome stay I will keep using best western for my stays
Stayed 2 nights in Dec 2024

6/10 Okay

Hacer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great but it smells smoke.
Stayed 1 night in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 stars
Stayed 1 night in Apr 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why Expedia charges almost twice more than a direct booking with Best Western itself. Expedia screwed up my reservation and I am not happy at all. Best Western was very accommodating, I wish I could say the same for expedia.
Stayed 1 night in Aug 2025

8/10 Good

Reagan

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and kind!
Stayed 1 night in Sep 2024

10/10 Excellent

dain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The service was great the front desk overnight lady I think her name was Nava. She was fantastic. The breakfast was good in the morning. I would recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was super relaxing. Enjoyed the jacuzzi in my room. Definitely will plan another stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convience of being close to all the surrounding towns, being on the turnpike. All the while, it was one of most quiet stays I've had in recent history. Wonderful property ran by incredibly friendly employees
Stayed 2 nights in Dec 2024

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