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Best Western Plus New England Inn & Suites

2.5 star property
Start your day with a delicious breakfast and get energized for whatever comes next. Unwind by the cozy lobby fireplace or dive into some laps at our indoor pool.

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Photo gallery for Best Western Plus New England Inn & Suites

Lobby - Best Western Plus New England Inn & Suites (Berlin)
Lobby - Best Western Plus New England Inn & Suites (Berlin)
Exterior - Best Western Plus New England Inn & Suites (Berlin)
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - Best Western Plus New England Inn & Suites (Berlin)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - Best Western Plus New England Inn & Suites (Berlin)
Experience the Best Western Plus New England Inn & Suites, where modern comforts meet warm hospitality. Enjoy a free breakfast buffet, unwind by the fireplace in the lobby, or take a refreshing dip in the indoor pool. With laundry facilities and an elevator on site, your stay is sure to be hassle-free; past guests rave about both.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Private kitchen | Fridge, microwave, coffee/tea maker, highchair

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Jacuzzi, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchen, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Jacuzzi, Sofabed, Fireplace, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Accessible Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

1 King Accessible Tub

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed Accessible Roll In Shower

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

1 King Bed Accessible Roll In Shower

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Suite with Sofabed Non-Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

1 King Suite with Sofabed Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 2 Queen Accessible Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

2 Queen Accessible Tub

  • Sleeps 4
  • Free WiFi

View all photos for Queen Room with Two Queen Beds - Non-Smoking

Living area | TV

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for King Room - Non-Smoking

Living area | TV

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Berlin, Best Western Plus New England Inn & Suites is in the business district and near a train station. Putter's Paradise Mini Golf and Timberlin Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Brickyard Shopping Center and Westfield Meriden. Looking to enjoy an event or a game while in town? See what's happening at Checkered Flag Raceway or New Britain Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Berlin travel guide
Map
2253 Berlin Tpke, Berlin, CT, 06037

What's nearby

  • Safari Golf
    3 min walk - 0.2 miles
  • Lamentation Mountain State Park
    17 min walk - 0.9 miles
  • Putter's Paradise Mini Golf
    17 min walk - 1.0 mile
  • Checkered Flag Raceway
    1 min drive - 1.4 miles
  • Silver Lake State Access Area
    3 min drive - 1.3 miles

Getting around

  • Berlin Station
    6 min drive
  • Bradley Intl. Airport (BDL)
    34 min drive

Restaurants

  • Dunkin'
    11 min walk
  • Dunkin'
    5 min drive
  • Dunkin'
    4 min drive
  • Casa Mia at the Hawthorne
    7 min walk
  • Uncle D's Diner
    4 min drive

About this property

Best Western Plus New England Inn & Suites

Hotel in the business district
You can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Best Western Plus New England Inn & Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and smoke-free premises
  • Multilingual staff, an elevator, and coffee/tea in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 57 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus New England Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus New England Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus New England Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus New England Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus New England Inn & Suites located?

Situated in a state park, this hotel is within 1 mi (2 km) of Putter's Paradise Mini Golf and Checkered Flag Raceway. Silver Lake State Access Area and Wilcox Park are also within 3 mi (5 km).

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Reviews

Best Western Plus New England Inn & Suites Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like it used to be smoking, but overall room was clean, beds were comfortable, breakfast was good. We arrived really late due to travel and they were very accommodating. Thank you!
Stayed 1 night in May 2026
Verified

8/10 Good

Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were courteous, professional and very helpful. The rooms were clean and well maintained. We had some trouble with our toilet but the front office was receptive to our concerns. The breakfast was delicious and the staff kept replenishing. Unfortunately, the walls are very thin and if you are a light sleeper and your neighbors are chatty, you will struggle to fall asleep. The hotel has a no loud noise policy after 10pm so no concerns about any loud partying. Overall, the experience was positive and I would stay here again if in the area.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless and customer service was great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kofi

Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Clean room, plenty of amenities, and the breakfast was incredible!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Paulino

Liked: Cleanliness, staff & service, amenities
The room was very clean, the hotel looked like it was well taken care of.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Liza Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean and staff was very welcoming and courteous
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Clean room and very attentive staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Staff was pleasant and breakfast and coffee good !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and room felt cozy. Needed to find a place to stay while starting a travel RN assignment and very happy with my choice:)
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Very warm staff Beds are very comfortable Coffee machine is such a great idea Breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LARYSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and comfortable room. Breakfast was good. Will stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Loida

Liked: Cleanliness, staff & service, amenities
Great staff great place everyone super nice...
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities
Yes and very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
The room was super clean and comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly courtesy very helpful clean and well situated for my needs.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Faiq

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious even with two going bad, clean rooms nice breakfast near the store and gas station
Stayed 2 nights in Nov 2025
Verified

8/10 Good

LINDA

Liked: Cleanliness, amenities, property conditions & facilities
the staff was very friendly ,the place was clean and i loved how quiet it was ideal for resting . the only downside was that there wasn't enough breakfast available when I WENT dow to eat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Philisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was good, the staff was good and the overall a good experience
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Risa

Liked: Cleanliness, amenities
We had a non smoking room that smelled like marijuana mixed with room spray the second you walked in the room. Other than that it was clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff and very reasonably priced. Capuccino available 24hrs a day!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Leonardo

Hreat staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
arrived at 9:30 pm as a single woman and felt very safe
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Atasha

Liked: Property conditions & facilities
Furniture was dated. Staff was great. Room was clean. Breakfast was okay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 1 night in Oct 2025