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TownePlace Suites York

3.0 star property
Hotel in York with free breakfast and a 24-hour fitness center

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Photo gallery for TownePlace Suites York

Suite, 2 Bedrooms | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Property amenity
Lobby
Suite, 2 Bedrooms | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Parking available
  • Breakfast included
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 40-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites York NE - Market by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 843 reviews
Holiday Inn Express Hotel & Suites York NE - Market by IHG

About the neighborhood

Map
2789 Concord Rd, York, PA, 17402

What's nearby

  • York Galleria - 16 min walk - 0.9 miles
  • Hollywood Casino York - 2 min drive - 0.9 miles
  • Haines Shoe House - 3 min drive - 2.4 miles
  • Harley Davidson Factory - 5 min drive - 3.1 miles
  • York ExpoCenter - 12 min drive - 6.6 miles

Getting around

  • Mount Joy Station - 23 min drive
  • Harrisburg Intl. Airport (MDT) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Round the Clock Diner East - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

TownePlace Suites York

Property highlights
Consider a stay at TownePlace Suites York and take advantage of free continental breakfast, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Self parking (surcharge), express check-out, and laundry services
  • Barbecue grills, a front-desk safe, and an elevator
  • A 24-hour front desk, smoke-free premises, and coffee/tea in the lobby
Room features
All 101 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and kitchen islands.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 40-inch LCD TVs with cable channels
  • Recycling, kitchens, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hotel York
Towneplace Suites York
TownePlace Suites York Hotel
TownePlace Suites
TownePlace Suites York York
TownePlace Suites York Hotel
TownePlace Suites York Hotel York

Frequently asked questions

Does TownePlace Suites York have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

Is TownePlace Suites York pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per stay. Service animals are exempt from fees.

How much is parking at TownePlace Suites York?

Self parking is available for USD 3.00 per night.

What time is check-in at TownePlace Suites York?

Check-in start time: 4 PM; Check-in end time: 11:00 AM.

What time is check-out at TownePlace Suites York?

Check-out is at 11:00 AM.

Where is TownePlace Suites York located?

Situated in York, this hotel is 1.1 mi (1.8 km) from York Galleria and within 3 mi (5 km) of Hollywood Casino York and York Little Theatre. Rocky Ridge Park and Heritage Hill Golf Course are also within 3 mi (5 km).

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TownePlace Suites York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 151 reviews
Rating 8 - Good. 30 out of 151 reviews
Rating 6 - Okay. 15 out of 151 reviews
Rating 4 - Poor. 9 out of 151 reviews
Rating 2 - Terrible. 8 out of 151 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great service by front desk
Stayed 1 night in Mar 2025

10/10

Very nice and knowledgeable staff. Quiet and clean!
Stayed 1 night in Feb 2025

6/10

Property smell likes carpet cleaner. It’s a pet friendly hotel but smell like covering the animals Oder with carpet cleaner. The room was nice and place in general was clean.
Stayed 3 nights in Feb 2025

10/10

Our stay was excellent. Unique the evening concierge was excellent and accommodating. Will definitely visit again.
Stayed 1 night in Aug 2024

10/10

Terrific staff.
Stayed 3 nights in Jul 2024

4/10

An unusual, subpar stay. A couple of large, black garbage bags in hallways, dogs barking in rooms, smell of people cooking dinners, filling hallways. Felt like many people were homesteading long-term here. Plus, they had the nerve to charge for parking out in the middle of nowhere. Breakfast was standard hotel quality and acceptable. Noticable rust in bathroom, no drain cover worked. Furnishing showing wear. I don't understand why tje beds had half-size pillows?! Really? Is that a savings?
Stayed 1 night in Dec 2024

2/10

The two people greeting me at the front desk were a pleasure to deal with. Unfortunately, the beds in two different rooms were uncomfortable. Soft like hammocks. Rooms 406 and another room. The lights over the living room were out. I checked out around 2:30 am. I canceled my second night. and took pictures of these issues. I can only hope Expedia will issue a refund. And I expected better from a Marriott.
Stayed 1 night in Dec 2024

10/10

Dave checked us in & was very welcoming & friendly! The property and room was very clean, lots of restaurants close by.
Stayed 1 night in Aug 2023

10/10

The property was really clean and comfortable. The staff was so friendly.
Stayed 1 night in Jul 2023

2/10

The people were wonderful. The rooms were not. I was given another due to a sagging mattress in the first room. Both lacked the basics. Two sagging mattresses. My rear end sank. The lights in the living room were out. Neither TV remote worked, thus no television. I checked out around 2:30am. I took pictures. I expect better from Marriott. I will expect a refund, not a credit. I booked through Expedia, yet I trust the manager of this Marriott will advocate on my behalf.
Stayed 1 night in Dec 2024

10/10

Very good service
Stayed 1 night in Dec 2023

10/10

The gentleman at check in was kind and efficient. My suite is comfortable and well stocked. My grandchildren in the area met me here and enjoyed a swim in the pool and we had pizza together in the breakfast nook. A wonderful stay!
Stayed 1 night in Jan 2023

10/10

Clean and comfortable
Stayed 2 nights in Sep 2022

10/10

When checking in, it took over an hour. The hotel was completely booked due to a few tournaments in town. They only had one employee at the front desk. She as lovely but so overwhelmed!
Stayed 2 nights in Jan 2024

8/10

We stayed in a room with two bedrooms very nice but lots of small stuff that needed to be fixed that seemed to be easy such as shampoo fell off the shower before we got there but they just put on the shelf of shower, small holes, cleaning inconsistent wall was dirty by the table, one light clean one dirty, then after checking out and getting home they charged us for room damage for a light and that was apparently ripped off the bedroom wall but ended up giving us our money back after inquiring about it, overall very nice staff and place just little details that need attention
Stayed 2 nights in May 2024

6/10

I always prefer to stay at TownePlace Suites whenever traveling, and I've come to expect a high standard. It was still relatively comfortable and clean. But for TownePlace Suites, this is the worst one ever I've visited. The room was configured with the closet door inside the bathroom instead of the hallway. That was strange, inconvenient and very impractical. The microwave light didn't work. There was no clock and NO SHOWER CURTAIN. The last was remedied with relative ease, but that's a big oversight in my opinion. The common areas were in some disrepair. One hotel storage area had a door with a broken hinge and a big sign saying "DO NOT CLOSE THIS DOOR". How about fixing the hinge instead of making this sign?
Stayed 2 nights in Oct 2024

10/10

Sofa”bed” was very hard. Property ran out of bedding for the sofa beds - including pillows!
Stayed 1 night in Apr 2023

4/10

It took forever to check in. My husband and I actually went and sat down while she figured it out. There were ants everywhere in the room. Other than that it was fine
Stayed 1 night in May 2023

4/10

No toilet paper in room when we arrived and full garbages. When we asked for toilet paper, they tried to give one roll. We’re a family of 5 staying for 4 days. This really seems like a discount hotel but it shouldn’t be as a Marriott TownPlace
Stayed 3 nights in Sep 2022

10/10

My stay was great! George was at the front desk and we spoke prior to our arrival. The day prior we were booked to stay at a hotel down the street, (due to Town Place being full) but when we arrived our reservation had been cancelled. I contacted the hotel to confirm we were booked, then again to see if we could check in early. Each time, George was very pleasant and we were able to check in early. He informed me of the breakfast and other amenities that Town Place had to offer. Only problem I had was this morning I noticed my credit card had been charged after we had already paid online, The manager I spoke with this morning should be able to take care of that. Other than that, the Marriott Brand has successfully provided us with a clean, safe, pleasant lodging and experience.
Stayed 1 night in Sep 2022

6/10

We had actually booked a different property in the area with Expedia. They called the evening before our scheduled check-in and said they needed to move us elsewhere. They said it would be at least as good, but it wasn't. The bright spots where check-in, staff-friendliness, parking, and breakfast. The following are areas for improvement: First, the carpet and bathroom were not that well-vacuumed and there was some stuff on the floors. The caulk in the tub looked like it was worn and starting to develop mold in a spot. The plastic shower curtain did not reach the top of the tub and was barely contained by the cloth curtain. The room itself felt a little cramped due to layout and the TV was sideways to the bed and couch. I was also amused to see that they had an I-Home in the room, which takes me back many years. It's USB connection did not work to charge my phone, so don't forget your charging cords. We were tired after a long drive and looked forward to a good night's sleep. I was awakened at 5:30am by clattering and voices in the hall. We should realized that our room was rather close to the breakfast areas and there was a fair bit of noise heard in the room as they prepared for it. It wasn't a horrible stay, but the property seems a bit dated and Marriot should invest in some upgrades.
Stayed 1 night in Oct 2022

4/10

We got a handicap-accessible room, which we did not want, and the shower water goes everywhere. The shampoo which was supposed to be permanently anchored to the wall, was on the floor and broken when we entered the room. When we checked out, they said that they had the wrong credit card on file. I paid in advance, but he flagged us down in the parking lot saying I owed $194 for each night. He asked for my credit card, which I instinctively gave him. When I pulled up the reservation on my phone and showed him I already paid, he said he had no choice and ran my card without my permission. I asked for a manager and he said no one was available. I asked for a receipt, and he gave me one that showed I was charged $194 per night but my room rate was $204. he said, "well you got a discount then". I told him no, because I was charged twice. I showed it too him and he said he was fine now that I had been charged and he could not anything about it, he told me speak to the manager and gave me a card. I checked with my credit card company when I got home and only $10 was charged and not $194 per night. This guy clearly did not know what he was doing and I have no idea why $10 was charged because we never bought anything. Now I need to contact my credit card company... We were leaving early because my daughter had been injured in a sports tournament and she sat int he car while we argued about this in pain... will never go to another TownePlace.
Stayed 2 nights in Apr 2024

10/10

Stayed 1 night in Apr 2025

2/10

Stayed 2 nights in Apr 2025

10/10

Stayed 2 nights in Jan 2025