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Quality Inn

2.5 star property
Hotel in Harlan with free breakfast and a 24-hour business center

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Photo gallery for Quality Inn

Reception
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Lobby lounge
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

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Exterior

Rodeway Inn

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  • Parking included
  • Free WiFi
  • Air conditioning
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About the neighborhood

Map
2608 South Highway 421, Harlan, KY, 40831

What's nearby

  • Harlan Appalachian Regional Healthcare Hospital - 2 min drive - 1.1 miles
  • The Harlan Center - 3 min drive - 2.3 miles
  • Rapid River Lodge & Water Park - 12 min drive - 8.3 miles
  • Black Mountain Offroad Adventure Area - Putney Trailhead - 19 min drive - 13.0 miles
  • Martins Fork Lake - Smith Recreation Area - 20 min drive - 13.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 145 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪The Portal - ‬3 min drive
  • ‪Panda House - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dairy Queen - ‬5 min drive

About this property

Quality Inn

Hotel in the city center
Consider a stay at Quality Inn and take advantage of free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Outdoor furniture, a 24-hour front desk, and laundry services
  • A vending machine, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 61 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Frequently asked questions

Does Quality Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Quality Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at noon.

Where is Quality Inn located?

Located in the heart of Harlan, this hotel is within 2 mi (3 km) of Harlan Appalachian Regional Healthcare Hospital, Cumberland River, and The Harlan Center. Rapid River Lodge & Water Park and Evarts City Hall are also within 12 mi (20 km).

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Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 142 out of 298 reviews
Rating 8 - Good. 101 out of 298 reviews
Rating 6 - Okay. 33 out of 298 reviews
Rating 4 - Poor. 14 out of 298 reviews
Rating 2 - Terrible. 8 out of 298 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through on business very cozy clean place lots of walkable food around hotel from fast food to dine in
Stayed 1 night in Mar 2025

6/10 Okay

Donnie

Liked: Staff & service
Good hotel would stay again the rates are to high
Stayed 2 nights in Apr 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Apr 2025

10/10 Excellent

John

Wry friendly and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Convenient, clean, and very friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did Not like were the weird bed pillows
Stayed 1 night in Jan 2025

10/10 Excellent

John

It was very pleasant staying here
Stayed 1 night in May 2024

8/10 Good

Justin

Liked: Staff & service, amenities, property conditions & facilities
Staff has always been friendly. Easy parking. Could be cleaner. Had a cold shower. Toilet didn’t flush well. Breakfast is ok but outdated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, friendly staff,
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay. Perfect for passing through and the Mexican restaurant just a mile away to GREAT!
Stayed 1 night in Apr 2024

8/10 Good

Tamalee

Liked: Cleanliness, staff & service
Very friendly staff and also very clean. The breakfast and area to visit with friends was lacking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and the staff was very welcoming.
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Stayed 1 night in Nov 2024

6/10 Okay

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not enough value for price

The rooms are clean and the staff was friendly but the pool was way to cold and no hot breakfast options other than waffles which was kinda disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Friendly

Very comfortable stay with friendly staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

It was absolutely amazing. My room was very clean, smelled great. Over all it was by far the best experience iv had at a hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the lady that checked us in was wonderful

8/10 Good

Emmanuel

Liked: Amenities, property conditions & facilities
1. I opted in for an early check in, I was told that it was a possibility. Only for me to plan ahead, get there and did not get the early check in. All my plans fell through.. 2. Housekeeping is pure hard work, i really appreciate the effort put in the room. 3. Everything else was great! The room was quiet, and the breakfast area was incredibly clean! The lady on duty doing a great job!
Stayed 1 night in Mar 2025

10/10 Excellent

Gail

Liked: Cleanliness, amenities
The Front Desk people were very nice and friendly
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid place!
Stayed 1 night in Nov 2023

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and staff was very friendly and helpful. Can’t wait to come back!
Stayed 3 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Most comfortable hotel beds ive ever experienced
Stayed 2 nights in Oct 2023