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The Palace Guest House

3.5 star property
Suburban guesthouse with a 24-hour front desk and a restaurant

Choose dates to view prices

The Palace Guest House, in the shopping district's center, offers a peaceful garden retreat and global dining at Florence restaurant. Guests enjoy meals in a comfortable setting with WiFi. Multilingual staff provide 24-hour assistance and convenient dry cleaning services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, 2 Double Beds, Accessible, Non Smoking

Family Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Family Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Balcony
Yard
Separate dining area
Soundproofed
Individually furnished
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Accessible, Non Smoking

Standard Room, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Standard Room, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Balcony
Yard
Separate dining area
Soundproofed
Individually furnished
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Yard
Separate dining area
Soundproofed
Individually furnished
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Non Smoking

1 bedroom, premium bedding, individually furnished, desk

Executive Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Yard
Separate dining area
Soundproofed
Individually furnished
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, Non Smoking

Luxury Room, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Luxury Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Yard
Separate dining area
Soundproofed
Individually furnished
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | 1 bedroom, premium bedding, individually furnished, desk

Basic Room

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Yard
Separate dining area
Soundproofed
Individually furnished
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
115 Bishop Gaul Ave, Harare, Harare Province

What's nearby

  • Avondale Shopping Centre - 2 min drive - 1.0 mile
  • Harare Sports Club - 4 min drive - 2.2 miles
  • Fife Avenue Shopping Centre - 5 min drive - 2.9 miles
  • Longcheng Plaza - 6 min drive - 2.9 miles
  • National Sports Stadium - 7 min drive - 3.4 miles

Getting around

  • Harare (HRE-Harare Intl.) - 28 min drive

Restaurants

  • ‪Urban Heartbeat - ‬4 min drive
  • ‪Vali's Bakery & Café - ‬17 min walk
  • ‪The Edge Café - ‬4 min drive
  • ‪KFC - ‬16 min walk
  • ‪Londoner's Bar - ‬2 min drive

About this property

The Palace Guest House

Guesthouse in a shopping district
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at The Palace Guest House. The on-site international cuisine restaurant, Florence, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and 30 meeting rooms
  • A TV in the lobby, a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Private yards, separate dining areas, and mini fridges

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9.0 out of 10, Wonderful, 24 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:00 AM to 9:30 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Florence

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 30 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Guest House Guesthouse Harare
Palace Guest House Guesthouse
Palace Guest House Harare
Palace Guest House
The Palace Guest House Harare
The Palace Guest House Guesthouse
The Palace Guest House Guesthouse Harare

Frequently asked questions

Is The Palace Guest House pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace Guest House?

Self parking is free at this property.

What time is check-in at The Palace Guest House?

Check-in start time: 10:00 AM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Palace Guest House?

Check-out is at 10 AM.

Does The Palace Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is The Palace Guest House located?

Situated in a provincial park, this guesthouse is 1.1 mi (1.8 km) from Avondale Shopping Centre and within 3 mi (5 km) of Avondale Flea Market and Harare Gardens. National Botanic Gardens and Harare Sports Club are also within 3 mi (5 km).

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The Palace Guest House Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 66 out of 240 reviews
Rating 8 - Good. 68 out of 240 reviews
Rating 6 - Okay. 57 out of 240 reviews
Rating 4 - Poor. 21 out of 240 reviews
Rating 2 - Terrible. 28 out of 240 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Reccomend

Good , quite atmosphere.Comfortable easy check inn
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Place is very good,clean and convenient
Stayed 1 night in Jun 2023

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place

6/10 Okay

Terrence

Liked: Cleanliness
I just loved the view
Stayed 1 night in Mar 2024

10/10 Excellent

Priscilla

Liked: Cleanliness
It ws was spacious n clean
Stayed 1 night in Jan 2023

8/10 Good

Mike

Friendly environment
Stayed 11 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The driver is quite friendly and welcoming.
Stayed 14 nights in Apr 2023

8/10 Good

Tendayi

Liked: Cleanliness, staff & service, property conditions & facilities
serene environment
Stayed 1 night in Mar 2023

6/10 Okay

Albert

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The workers are so welcoming I felt welcomed But the toilets and bathrooms are leaking
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 2 nights in Dec 2023

6/10 Okay

Tapiwa

Liked: Cleanliness, staff & service, amenities
The lodge is clean and affordable. The rooms are a bit too small. Too much traffic in the neighbourhood, but that's out of their control.
Stayed 1 night in Nov 2023

6/10 Okay

Simbarashe

Liked: Staff & service
Disliked: Cleanliness
not that clean . l liked that it is. near the cbd
Stayed 1 night in May 2023

10/10 Excellent

Tinashe

Liked: Staff & service
Disliked: Amenities
environment
Stayed 1 night in Sep 2022

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic, affordable

Affordable but basic accommodation. Friendly staff. Some maintenance and renovation would make the rooms more pleasant. Limited television channels but we had good Wi-Fi reception. Overall it was OK for a 2 night stay
Stayed 1 night in Jan 2024

8/10 Good

Danny

Liked: Amenities
The wifi reception was terrible
Stayed 2 nights in Feb 2024

2/10 Terrible

Jones

Reservation did not show up and 30 minutes after arrival at property am still waiting for check in
Stayed 1 night in Jul 2022

4/10 Poor

Leeroy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no tissue or towels in the bathroom,condoms in the drawers. loud music and sheets seemed dirty and unchanged
Stayed 1 night in Oct 2023

6/10 Okay

Simon

Disliked: Property conditions & facilities
Meals are very expensive, the television in my room was not working, took so long to open the gate, the door handles were being touched the whole night

4/10 Poor

Chrispen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The infrastructure was very bad. Rooms had moulds and had a VERY bad smell. Toilets were the worst, management of this place should do something. A proper revamp is needed
Stayed 1 night in Jan 2023

8/10 Good

Stephen

Liked: Amenities, property conditions & facilities
No tv remote in the rooms.
Stayed 1 night in Sep 2022

6/10 Okay

Edward

Disliked: Cleanliness, staff & service, amenities
Bed linen was torn. I felt crawly things whilst sleeping. Shower drain was not covered Ground floor windows were not secured. Etc
Stayed 2 nights in Apr 2023

2/10 Terrible

Walter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor service nobody cares weather theys guests , no cleaning detergent for toilets , no water , not enough information like where how to get curtains things . A self services guest without utensils to use no pots no stove no cutlery , no microwave , no TV working , just a bad and blankets
Stayed 1 night in Dec 2023

2/10 Terrible

Siduduziwe

Disliked: Amenities
I hate it that we had to share a bathroom and there was a leakage in the toilet, and the water was running down to the shower . It was really not convenient 😒however the service was not pleasing at all , especially with the stuff members.
Stayed 1 night in Oct 2023

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