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Zen

Property class: 3.5

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Unclassified image, 1 of 19, button - Zen (HANOI)
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Located close to Hanoi Old Town Night Market, Zen provides free breakfast, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Superior Room, 1 Double or 2 Twin Beds

Superior Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double or 2 Twin Beds

  • 20 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double or 2 Twin Beds

  • 28 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • City view
  • 35 sq m
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Hanoi, Zen is in the city center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Hanoi Botanical Garden and Food Street Tong Duy Tan are also worth visiting. Visit our Hanoi travel guide
Map
43 QUAN THANH STR., BA DINH DISTRICT,43, HANOI, HAN

What's nearby

  • A pagoda, a body of water, and a flag.
    West Lake
    3 min walk - 0.2 miles
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    12 min walk - 0.7 miles
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    18 min walk - 1.0 mile
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    18 min walk - 1.0 mile
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    20 min walk - 1.1 miles

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    33 min drive

Restaurants

  • 1946
    2 min walk
  • Hanoi Fusion Pub & Restaurant
    3 min walk
  • Yenyen Bakery
    3 min walk
  • Fungha Dimsum
    3 min walk
  • Phở Yến
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 210000 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Rollaway bed fee: VND 210000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

What time is check-in at Zen?

Check-in begins at 2 PM.

What time is check-out at Zen?

Check-out is at noon.

Does Zen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of VND 420000 per vehicle applies.

Where is Zen located?

Located in the heart of Hanoi, this hotel is within 1 mi (2 km) of West Lake, Hoan Kiem Lake, and Hanoi Old Town Night Market. Cua Bac Church and Hang Dau Water Tower are also within 10 minutes. Hanoi Railway Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zen Reviews

5.0

5.8

Cleanliness

2.0

Location

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

Reviews

Verified review

4/10 Poor

andrew

Disliked: Property conditions & facilities

Photos from the website is different

1) hotel address given is wrong 2) photos soon on the website from the real is so much different
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

zentral, aber heruntergekommen, schreckliches Früh

es ist alles alt und ungepflegt, zum Glück waren wir nur eine Nacht.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel

It's a family hotel, but it would be better if a simple English can be spoken.
Verified review

2/10 Terrible

出張者

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

バックパッカー向き

サービスと清潔感を求めない人はいいでしょう。ホテルは古いです。インターネットも不安定です。Wi-Fiは繋がりませんでした。画像とはかなりギャップがあります。私はリピートはいたしません。
Verified review

2/10 Terrible

Isa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pub mensongère

J'ai voyagé pendant quinze jours au vietnam, et de tous les hôtels que j'ai choisi, c'est le premier que je recommanderais pas du tout. Les Photos présentées n'ont rien à voir avec la chambre que l'on m'a donné qui était sale et humide. La salle de bain est inexistante, la douche se trouve au dessus des toilettes. L'Internet ne fonctionne pas et je ne parle pas du petit déjeuner situé dans un restaurant crasseux au dernier étage...!!! À éviter
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great holiday!

Stayed in the hotel for close to a week and I must say that the service is great! The staff are attentive and very friendly, always willing to help. For the price, Zen Hotel offers a very good deal with comfortable bed, nice room (I stayed in a suite room, with toiletries all provided for), and good breakfast. House-keeping is done daily. The hotel location is also great considering that it is only a very short walk to Hoan Kiem Lake (the lake is not very big, and many attractions are located near the lake). I saw the location of the hotel somewhere in one of the internet booking sites and was pleasantly surprised when I reached there - the hotel location was actually much more accessible than shown on the map. The hotel provided me with a good starting point to visit the rest of the city and the Old Quarters, which is also a short walk away (the busy Hang Gai, Hang... shopping areas are close by). Even Church Street is very much within walking distance ( > 15-30 mins), and the city is best explored on foot. Advise: Get a room away from the streets if possible. Streets in Hanoi are noisy as early as 5am with all the honks blaring in the streets. Other than the locals, most tourists will find the noise quite unbearable and advisable to get an inside room even if they say that the rooms are quiet (by their standards). Highly recommended!