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Willow Hanoi Old Quarter

Property class: 2.5

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Photo gallery for Willow Hanoi Old Quarter

A hotel room with a bed, bedside lamp, ceiling fan, and a view of the outside balcony. - Willow Hanoi Old Quarter (Hanoi)
A compact room with a wooden desk, a laptop, a small refrigerator, a potted plant, and a window with curtains. - Willow Hanoi Old Quarter (Hanoi)
A balcony with two stools and a table, overlooking a cityscape with buildings and greenery. - Willow Hanoi Old Quarter (Hanoi)
A compact hotel room with a bed, a sofa, a small wooden table, a television, and a kitchenette. - Willow Hanoi Old Quarter (Hanoi)
A hotel room with a bed, desk, chair, and a balcony with a view. - Willow Hanoi Old Quarter (Hanoi)
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Willow Hanoi Old Quarter provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room

A hotel room with a neatly made bed, a bedside table with a lamp, a potted plant, and a mirror on the wall.

Basic Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

A modern bedroom with a bed, bedside table, chair, and a flat-screen TV mounted on the wall.

Comfort Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Comfort Room, Non Smoking

A modern bedroom with a bed, bedside table, chair, and a flat-screen TV mounted on the wall.

Comfort Room, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, City View

A compact hotel room with a wooden wardrobe, a small refrigerator, a bedside table, a lamp, and a plant.

Superior Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Queen Bed, City View

A neatly made bed with white and green bedding, a bedside table with a plant, and a wall clock.

Twin Room, 1 Queen Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, City View

A hotel room with a bed, a nightstand, a lamp, a ceiling fan, and a view of the outside.

Luxury Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Hanoi, Willow Hanoi Old Quarter is in the city center. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
38 Hang Quat, Hoan Kiem, Hanoi, Ha Noi, 10000

What's nearby

  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    2 min walk - 0.1 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    7 min walk - 0.4 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.4 miles

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    13 min walk
  • Noi Bai Intl. Airport (HAN)
    46 min drive

Restaurants

  • King roti
    2 min walk
  • Bún Chả Hàng Quạt
    1 min walk
  • Gau Coffee & Bakery
    3 min walk
  • Phở Gà Hàng Hòm
    2 min walk
  • Fuk Coffee Bar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (28 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Willow Hanoi Old Quarter pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Willow Hanoi Old Quarter?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Willow Hanoi Old Quarter?

Check-out is at noon.

Does Willow Hanoi Old Quarter provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is Willow Hanoi Old Quarter located?

Located in Old Quarter, this hotel is steps from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 19 minutes.

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Reviews

Willow Hanoi Old Quarter Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
I booked "Twin Room, 1 Queen Bed, City View", which is supposed to be 30sqm. We didn't get the room as in the picture for this room type at all. It's a completely different room to the one we booked. Also the hot water doesn't work all the time. The noise in the morning is deafening. You won't be able to catch any sleep after 8am. Maybe not ever after 7am depending on the traffic outside. Definitely would not recommend. Be very careful with what you are served in Vietnam. They very often give you something cheaper than what you ordered, hoping you wouldn't notice. Of all 6 places we stayed in Vietnam, this is definitely the worse one.
Stayed 4 nights in Nov 2025