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Willow Hanoi Old Quarter

2.5 star property

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Photo gallery for Willow Hanoi Old Quarter

Luxury Room, City View | Premium bedding, minibar, in-room safe, desk - Willow Hanoi Old Quarter (Hoan Kiem)
Basic Room | Bathroom | Shower, hydromassage showerhead, hair dryer, bathrobes - Willow Hanoi Old Quarter (Hoan Kiem)
Luxury Room, City View | Bathroom | Shower, hydromassage showerhead, hair dryer, bathrobes - Willow Hanoi Old Quarter (Hoan Kiem)
Luxury Room, City View | Premium bedding, minibar, in-room safe, desk - Willow Hanoi Old Quarter (Hoan Kiem)
Luxury Room, City View | Premium bedding, minibar, in-room safe, desk - Willow Hanoi Old Quarter (Hoan Kiem)
A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Willow Hanoi Old Quarter provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room

Basic Room | Premium bedding, minibar, in-room safe, desk

Basic Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room

Premium bedding, minibar, in-room safe, desk

Comfort Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Comfort Room, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 1 Queen Bed, City View

Twin Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, desk

Twin Room, 1 Queen Bed, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Hanoi, Willow Hanoi Old Quarter is in the city center. While the natural beauty of Hoan Kiem Lake and West Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
38 Hang Quat, Hoan Kiem, Ha Noi, 10000

What's nearby

  • Hang Gai Street
    Hang Gai Street
    2 min walk - 0.1 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • Hoan Kiem Lake
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station
    13 min walk
  • Noi Bai Intl. Airport (HAN)
    46 min drive

Restaurants

  • phở gà 26 Hà Trung
    1 min walk
  • Hoa quả dầm Hoa béo
    2 min walk
  • Phở Gà Hàng Hòm
    2 min walk
  • Bún Chả Hàng Quạt
    1 min walk
  • Bếp Chay Huệ Nhiên
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (28 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Willow Hanoi Old Quarter pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Willow Hanoi Old Quarter?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Willow Hanoi Old Quarter?

Check-out is at noon.

Does Willow Hanoi Old Quarter provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is Willow Hanoi Old Quarter located?

Located in Old Quarter, this hotel is steps from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 19 minutes.

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Reviews

Willow Hanoi Old Quarter Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

4/10 Poor

YIHUA

Disliked: Staff & service, property conditions & facilities, room comfort
I booked "Twin Room, 1 Queen Bed, City View", which is supposed to be 30sqm. We didn't get the room as in the picture for this room type at all. It's a completely different room to the one we booked. Also the hot water doesn't work all the time. The noise in the morning is deafening. You won't be able to catch any sleep after 8am. Maybe not ever after 7am depending on the traffic outside. Definitely would not recommend. Be very careful with what you are served in Vietnam. They very often give you something cheaper than what you ordered, hoping you wouldn't notice. Of all 6 places we stayed in Vietnam, this is definitely the worse one.
Stayed 4 nights in Nov 2025