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Western Hanoi Hotel

3.5 star property
Travelers can recharge with a soothing massage, enjoy meals at the inviting restaurant, and stay productive with high-speed internet access

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Photo gallery for Western Hanoi Hotel

Executive Room | Minibar, in-room safe, iron/ironing board, free WiFi - Western Hanoi Hotel (Hanoi)
Front of property - evening/night - Western Hanoi Hotel (Hanoi)
Massage - Western Hanoi Hotel (Hanoi)
Reception - Western Hanoi Hotel (Hanoi)
Lunch and dinner served - Western Hanoi Hotel (Hanoi)
Western Hanoi Hotel offers rejuvenating massage services and a sunny terrace perfect for unwinding. Guests can enjoy both lunch and dinner at the on-site restaurant, connect using complimentary in-room WiFi, and access the business center that operates around the clock.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Suite, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Executive

Minibar, in-room safe, iron/ironing board, free WiFi

Grand Executive

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, iron/ironing board, free WiFi

Executive Double Room, City View

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cau Giay, a neighborhood in Hanoi, is home to Western Hanoi Hotel. Indochina Plaza Ha Noi and The Garden Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thu Le Park and Lang Pagoda. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
Lane No.75 Tran Thai Tong Street, Cau Giay District, Hanoi, 10000

What's nearby

  • Keangnam Landmark Tower 72
    Keangnam Landmark Tower 72
    4 min drive - 1.6 miles
  • Indochina Plaza Ha Noi
    8 min walk - 0.5 miles
  • Vietnam National University
    8 min walk - 0.5 miles
  • Museum of Ethnology
    16 min walk - 0.9 miles
  • Vietnam Museum of Ethnology
    16 min walk - 0.9 miles

Getting around

  • Ga Thuong Tin Station
    20 min drive
  • Ga Hà Đông Station
    35 min drive
  • Noi Bai Intl. Airport (HAN)
    34 min drive

Restaurants

  • Vua Chả Cá
    1 min walk
  • Nhà Hàng Vũ Bão Cầu Giấy
    3 min walk
  • Joma Bakery cafe
    2 min walk
  • Phở Định 3 - Đồng Bông
    2 min walk
  • Bún chả Sinh Từ
    3 min walk

About this property

Western Hanoi Hotel

Hotel near Vietnam Museum of Ethnology
Located close to Indochina Plaza Ha Noi and Museum of Ethnology, Western Hanoi Hotel provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Limo/town car service, a 24-hour front desk, and barbecue grills
  • Luggage storage, 1 meeting room, and a front-desk safe
Room features
All 60 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and bathrobes.
Extra conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is Western Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Western Hanoi Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Western Hanoi Hotel?

Check-out is at noon.

Does Western Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Western Hanoi Hotel located?

Located in Cau Giay, this hotel is within 1 mi (2 km) of Indochina Plaza Ha Noi, Vietnam Museum of Ethnology, and Museum of Ethnology. Thu Le Park and Keangnam Landmark Tower 72 are also within 2 mi (3 km).

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Reviews

Western Hanoi Hotel Reviews

7.4

Good

7.4

Cleanliness

6.8

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 68 reviews
Rating 8 - Good. 28 out of 68 reviews
Rating 6 - Okay. 21 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

Reviews

Verified

8/10 Good

KENJI

Liked: Cleanliness
客室清掃は良かったです。 建物は古いかな
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この安さで清潔さや対応の良さ、さらに朝食のブッフェも含まれていることを考えると凄くいいホテルでした。幹線道路にも近いので、とても評価できます。
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Ishida

Disliked: Amenities
ビジネスでロケーションや価格帯もよいのでリピートで利用しています。
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
エアコンの効きが悪く、暑かった。
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

JUNICHI

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
モーニングを食べたが、 テーブルに虫がたくさんいた！ ホテルに着いた時フロントに誰もおらず、 音を立てても誰もこなく、 20分待ってたら ようやくホテルのスタッフが来た。
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Hiraku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルは良かった。特に朝食が美味しかった。
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも宿泊するホテルが満室でしたので、スグ側にある こちらを予約しました。普段はお向いのホテルなのですが、最上階にレストランがイルミに気になっていたので丁度よかったです。バーとレストランは少し今どきな感じ。夜はイルミが可愛いです。食事は朝食ビュッフェでした。美味しいですよ。お部屋も広くて綺麗です。ただ お部屋によって 窓がほとんどない部屋もありました。
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

WILLIAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

예약을 지키지 않는 사기(?) 수법

예약된 슈피리어 룸이 아닌 일반 룸으로 배정한 것부터 사기(?) 당한 느낌.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

SANG MIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

딱 그가격

침구가 깨끗하지 않고 눅눅한 냄새가 났습니다.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

SANG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

모든 직원들이 친절합니다. All employees are kind.

5번째 이용했어요 . 하노이에 갈때마다 이용했는데 모든 직원들이 친절하게 잘 대해 주셨어요. 미딩송다 한인타운과는 택시로10분 미만입니다. It's the fifth time I've used it. I used it every time I went to Hanoi. All the employees were kind to me. It's less than 10 minutes' taxi ride to Miding Songda Korean Town.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Tom

Liked: Staff & service
窓無い部屋で良くなかった
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The aircond in the room leaking
Stayed 5 nights in Mar 2019
Verified

8/10 Good

studioyukey

Liked: Cleanliness, staff & service, property conditions & facilities
フロントスタッフ、清掃員、レストランスタッフの応対が良い。 マッサージは質が悪い。
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

생각보다 방이 작고 TV가 별로임
Stayed 1 night in Feb 2019
Verified

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For business ok

Good surrounding with local food.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

JAEWOO

하노이 숙박

대체로 만족합습니다.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まあまあです

目的地の近くだったので宿泊しました。部屋も綺麗で、スタッフも感じがよく、良かったです。
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

tsutomu

Disliked: Property conditions & facilities, room comfort

ビジネスでの宿泊と割り切って。

悪い点：スリッパが無い、窓が無い？、アメニティの補充不備、リモコンの電池切れでTVが操作できない 良い点：ビュッフェスタイルの朝食 ホテルはクラシックスタイル(古い)のホテルで懐かしい感じです。 でも何か感覚がしっくりしませんでした。
Stayed 3 nights in Nov 2018
Verified

8/10 Good

youngkyu

Liked: Cleanliness, staff & service, property conditions & facilities
특가 객실은 샤워실이 너무 좁아서 불편함. 일반 객실을 선택하세요 그외는 괜찮은 편
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

내부 시설이 오래되었지만 저렴하게 숙박이 가능한 호텔

호텔 룸의 컨디션은 오래되서인지 보통이거나 별로임. 샤워기에서 따뜻한 물이 안나와 방을 교체함. 직원들은 친절한편. 룸써비스로 음식을 시켰는데 음식 맛은 괜찮았음. 호텔 주변에 식당과 마트가 있음.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Good price

Not bad
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

しっかりとしたホテル

英語対応、お湯がしっかり出る、電源設備、Wi-Fiの強さなど、ハノイでの一般的なホテルの水準は満たしていると思います。 問題無く快適に過ごせると思います。 1点言うとすれば、窓が無い部屋があります。ハノイの街並みを窓から見たい方は窓があるかは確認した方が良いと思います。窓が無くても快適なので問題ないと思います。
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Chichen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可以住

隔壁新開了啤酒屋，熱鬧方便 旁邊還有新蓋的建案，都在夜間施工，吵了一點
Stayed 3 nights in May 2018
Verified

10/10 Excellent

DEOK JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋고, 침대가 넓은 방! 만족감 최고!

침대가 굉장히 넓고 좋았습니다. 편안하게 잘 지내다 왔네요~~~!
Verified

6/10 Okay

yahman

Disliked: Room comfort

ロケーションOK

出張時利用しました。普通のホテルです。次回も利用しようかと考えております。価格的にも安く魅力はあるかと思います。食事については利用しておりませんのでコメントは出来ません。
Stayed 2 nights in Apr 2018