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Urban Alley Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to St. Joseph's Cathedral of Hanoi

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Photo gallery for Urban Alley Hotel

Exterior
Interior entrance
Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board
Food court
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Quadruple Room

Minibar, in-room safe, desk, iron/ironing board

Premium Quadruple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Double Room, City View

Junior Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Junior Double Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, City View

Premium Twin Room, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Twin Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room, City View

Premium Triple Room, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Triple Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 11 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.7 miles
  • Hoan Kiem Lake - 13 min walk - 0.7 miles
  • Hanoi Opera House - 20 min walk - 1.1 miles

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬2 min walk
  • ‪Miến lươn - Bánh cuốn nóng - ‬2 min walk
  • ‪Cơm tấm Thủy Linh - ‬2 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Urban Alley Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Urban Alley Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services
  • Tour/ticket assistance, an elevator, and luggage storage
  • A front-desk safe
Room features
All guestrooms at Urban Alley Hotel have perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Frequently asked questions

Is Urban Alley Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Alley Hotel?

This property doesn't offer parking.

What time is check-in at Urban Alley Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Urban Alley Hotel?

Check-out is at 11:30 AM.

Does Urban Alley Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Urban Alley Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 20 minutes.

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Urban Alley Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 249 reviews
Rating 8 - Good. 88 out of 249 reviews
Rating 6 - Okay. 23 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, within walking distance of everything you need or want!
Stayed 5 nights in Feb 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Stayed 3 nights in Apr 2024

8/10 Good

Loi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Stayed 4 nights in Mar 2024

6/10 Okay

Tsuyoahi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
お値段相応ということであれば設備のコンディションは相対評価で星３つと云う事かもしれませんが、お湯のでがさみしいとか１月だからなのＡＣが働かない様になっているなど絶対評価としては星２つとせざるを得ないと思います。
Stayed 4 nights in Jan 2025

6/10 Okay

Li Ping

Stayed 5 nights in Dec 2024

2/10 Terrible

Tyrone Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

SHYU

Liked: Staff & service
Disliked: Cleanliness, amenities
シャワーが冷たいのしか出なく 、季節によっては寒い。　　　　　　　　空港までGrabを呼ぶつもりだったが、ホテル経由でＧrabより安くいけた。
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良かった。

ホテルマンの対応が素晴らしかったです。 また来た際に、利用したいと思います。
Stayed 3 nights in Sep 2023

10/10 Excellent

Richard

Stayed 11 nights in Jul 2023

10/10 Excellent

Alexandre

Stayed 5 nights in May 2023

6/10 Okay

SIHUN

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
서비스, 친절함 완벽하지만 침구류 등 청결이 좀 부족합니다

8/10 Good

SIHUN

Liked: Staff & service, amenities
Disliked: Cleanliness
서비스 친절도 완벽하긴한데 위생이 좀 안좋습니다

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Quiet Centrally-Located Hotel

This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay at

Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Sometimes there was a bad smell in the room. Everything else was good.
Stayed 3 nights in Dec 2019

6/10 Okay

sabuchan, Tokyo

Liked: Staff & service
Disliked: Cleanliness
お値段が安く、文句は言えませんが、滞在中には色々ありました。部屋の鍵が壊れたり、Wi-Fiがつながらず２日終わったり、シーツやタオルも綺麗とはいえませんでした。タオルはリクエストをして、やっと小さいタオル。もらいましたが、次の日には持っていかれたまま、くれませんでした。でも、スタッフの感じはいいので、しつこく、リクエストをしてみてもいいかもしれません。3人で宿泊をしたので、3人目のシャワーはぬるま湯から、水に変わるところでした。でも安くて、良いロケーションでした。
Stayed 4 nights in Dec 2019

4/10 Poor

carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
저렴한가격에 위치는 참으로 좋았습니다 다만 호텔 침구가 좀 오래된 느낌이 들어서 아쉬웠습니다. 조식도 괜찮고 서비스도 나름 만족합니다 일단 가성비는 쵝오
Stayed 10 nights in Nov 2019

4/10 Poor

Jean charles

Disliked: Cleanliness, property conditions & facilities

Disappointing

1st room was disgusting, room hàd not been cleaned for days. We had thé sensation that we had slept in somebôdy else bed. 2nd bedroom was better but this hotel is more suitable for bacpackers than any other people. Very limited breakfast. No water. Ana is good but should be stricter on tidiness. The hotel felt sticky everywhere disappointing option even though location was good. dirty batroom. Dirty balcony to be at a reasonable price does not mean to be a dirty place
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

10/10 Excellent

yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロケーション良い場所です

旧市街地内にあり、ロケーションは良いです。 8Fの部屋でしたがバスタブもあり、ゆったりできました。 朝食はメニュー表から選ぶ形式です。 チェックアウト時にスタッフからキャンディーをいただきました。
Stayed 3 nights in Oct 2019