See all properties

Urban Alley Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Urban Alley Hotel

A hotel room with a large bed, a desk with a computer, a TV, and a painting on the wall. - Urban Alley Hotel (Hanoi)
A modern lobby with a spiral staircase, a reception area, and a red seating area. - Urban Alley Hotel (Hanoi)
A reception desk with clocks displaying times for London, Berlin, Hanoi-New York, Sydney, and Paris. - Urban Alley Hotel (Hanoi)
A living room with two red armchairs, a wooden coffee table, a painting on the wall, and a small shelf with a framed picture. - Urban Alley Hotel (Hanoi)
A bar area with shelves of bottles, a coffee machine, and a display of bananas and plates. - Urban Alley Hotel (Hanoi)
Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Urban Alley Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite With Window

Minibar, in-room safe, desk, iron/ironing board (on request)

Junior Suite With Window

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, wardrobe, and a small kitchenette.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room, City View

A hotel room with a large bed, two armchairs, a TV, and a wooden cabinet.

Junior Double Room, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, City View

A hotel room with two beds, a TV, a desk with a basket, and a wall with a floral pattern.

Family Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premium Triple Room, City View

A hotel room with two beds, a television, and a door.

Premium Triple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premium Twin Room, City View

A hotel room with two beds, a television, a desk, and a vase with flowers.

Premium Twin Room, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room, City View

A hotel room with two beds, a television, a desk, and a vase with flowers.

Premium Twin Room, City View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Quadruple Room

A hotel room with two beds, a television, and a desk with a computer and a vase of flowers.

Premium Quadruple Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Double Room, City View

A hotel room with a bed, two armchairs, a TV, and a cabinet.

Junior Double Room, City View

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, City View

A hotel room with a bed, a television, a small refrigerator, a desk, and a window with curtains.

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Urban Alley Hotel. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    3 min walk - 0.2 miles
  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    8 min walk - 0.5 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    8 min walk - 0.5 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    12 min walk - 0.6 miles
  • Hang Da Market
    2 min walk - 0.1 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    10 min walk
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • The Railway Cafe
    5 min walk
  • Phở Gà Nguyệt
    4 min walk
  • Ga Hanoi Cafe
    7 min walk
  • Nét Huế 198 Hàng Bông
    2 min walk
  • Sixty Six Coffee
    5 min walk

Similar properties

Dining
Golden Moon Suite Hotel
Old Quarter
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 190 reviews
Golden Moon Suite Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Urban Alley Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Urban Alley Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Urban Alley Hotel?

Check-out is at 11:30 AM.

Does Urban Alley Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Urban Alley Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 15 minutes. Cát Linh Station is 28 minutes by foot and Hanoi Railway Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Urban Alley Hotel Reviews

8.8

Excellent

8.4

Cleanliness

8.6

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 129 out of 251 reviews
Rating 8 - Good. 88 out of 251 reviews
Rating 6 - Okay. 23 out of 251 reviews
Rating 4 - Poor. 7 out of 251 reviews
Rating 2 - Terrible. 4 out of 251 reviews

Reviews

Verified review

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, within walking distance of everything you need or want!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Loi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Stayed 4 nights in Mar 2024
Verified review

2/10 Terrible

Javier

Disliked: Cleanliness, property conditions & facilities
This property is a straight garbage dump. Only come here if you need to take out the trash!!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Tsuyoahi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
お値段相応ということであれば設備のコンディションは相対評価で星３つと云う事かもしれませんが、お湯のでがさみしいとか１月だからなのＡＣが働かない様になっているなど絶対評価としては星２つとせざるを得ないと思います。
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

SHYU

Liked: Staff & service
Disliked: Cleanliness, amenities
シャワーが冷たいのしか出なく 、季節によっては寒い。　　　　　　　　空港までGrabを呼ぶつもりだったが、ホテル経由でＧrabより安くいけた。
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良かった。

ホテルマンの対応が素晴らしかったです。 また来た際に、利用したいと思います。
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

SIHUN

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
서비스, 친절함 완벽하지만 침구류 등 청결이 좀 부족합니다
Verified review

8/10 Good

SIHUN

Liked: Staff & service, amenities
Disliked: Cleanliness
서비스 친절도 완벽하긴한데 위생이 좀 안좋습니다
Verified review

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Quiet Centrally-Located Hotel

This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay at

Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Sometimes there was a bad smell in the room. Everything else was good.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

sabuchan

Liked: Staff & service
Disliked: Cleanliness
お値段が安く、文句は言えませんが、滞在中には色々ありました。部屋の鍵が壊れたり、Wi-Fiがつながらず２日終わったり、シーツやタオルも綺麗とはいえませんでした。タオルはリクエストをして、やっと小さいタオル。もらいましたが、次の日には持っていかれたまま、くれませんでした。でも、スタッフの感じはいいので、しつこく、リクエストをしてみてもいいかもしれません。3人で宿泊をしたので、3人目のシャワーはぬるま湯から、水に変わるところでした。でも安くて、良いロケーションでした。
Stayed 4 nights in Dec 2019
Verified review

4/10 Poor

carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
저렴한가격에 위치는 참으로 좋았습니다 다만 호텔 침구가 좀 오래된 느낌이 들어서 아쉬웠습니다. 조식도 괜찮고 서비스도 나름 만족합니다 일단 가성비는 쵝오
Stayed 10 nights in Nov 2019
Verified review

4/10 Poor

Jean charles

Disliked: Cleanliness, property conditions & facilities

Disappointing

1st room was disgusting, room hàd not been cleaned for days. We had thé sensation that we had slept in somebôdy else bed. 2nd bedroom was better but this hotel is more suitable for bacpackers than any other people. Very limited breakfast. No water. Ana is good but should be stricter on tidiness. The hotel felt sticky everywhere disappointing option even though location was good. dirty batroom. Dirty balcony to be at a reasonable price does not mean to be a dirty place
Stayed 4 nights in Nov 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In a nice alley but there are loud disco music 50 ft away from hotel Hotel need major renovation and in breakfast time. Is not buffet style but order off menu One feel like Oliver if you try to order item “May I had some more sir” They are not please to accommodate for order more Bathroom and window are dirty. My shower curtain rod was almost came off from the wall Hot water maker got stain inside Not worth to stay
Stayed 6 nights in Oct 2019
Verified review

10/10 Excellent

yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロケーション良い場所です

旧市街地内にあり、ロケーションは良いです。 8Fの部屋でしたがバスタブもあり、ゆったりできました。 朝食はメニュー表から選ぶ形式です。 チェックアウト時にスタッフからキャンディーをいただきました。
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Luca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
la camera che hanno dato a noi non era molto accogliente: il materasso terribilmente duro, ragnatele sul soffitto, lavandino con rubinetto arrugginito, vetri della porta della doccia abbastanza sporchi... la colazione abbastanza deludente ma dipende dai gusti, ci sono a scelta una decina di piatti tra cui fried noodes, fried eggs, boiled eggs... nota positiva il caffè, che loro chiamano black coffee, ha un sapore particolare, nulla a che fare con il solito caffè che si trova in giro per il mondo. nota di merito ai ragazzi che lavorano in reception e sala che comunque sono sempre gentili e disponibili e alla posizione abbastanza strategica nel quartiere vecchio.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置在巷子內，安靜許多，房型又大間，值得推薦
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

재남

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요~

직원들이 친절합니다.. 늦게 다니는데 12시 넘어서 들어가도 자다 일어나서 반갑게 맞아주고 그럽니다 1층에 묵었는데 수압도 좋고 청소도 잘해주고 에머니티도 나름 잘되어있습니다. 근처 주변 xofa cafe 걸어서 5분 기찻길도 5분정도 걸리고 하노이역 걸어서 10분 성요셉성당 걸어서 10분 호안끼엠 걸어서 10분 banh mi an 걸어서 6분정도 걸립니다 분보남보 걸어서 10분 정도 걸립니다 퍼짜쭈엔 걸어서 10분 딱적당한 거리에있습니다 강력추천 1월에 하노이 다시갈때 예약 할껍니다 아침에 주는 음식도 맛있어요
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

JinDoRi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
가격이 저렴하다 Cheap Price 위치가 좋다 Good Location 엘리베이터가 있다 Elevator
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and hotel

Amazing hotel and staff
Stayed 3 nights in Aug 2019