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The Oriental Jade Hotel

5.0 star property
Travelers find a perfect balance at this Hanoi retreat, where spa treatments and poolside tranquility complement the vibrant city's cultural exploration.

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Photo gallery for The Oriental Jade Hotel

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes - The Oriental Jade Hotel (Hanoi)
Poolside bar - The Oriental Jade Hotel (Hanoi)
Terrace/patio - The Oriental Jade Hotel (Hanoi)
Poolside bar - The Oriental Jade Hotel (Hanoi)
Lobby sitting area - The Oriental Jade Hotel (Hanoi)
The Oriental Jade Hotel, steps from Hoan Kiem Lake in historic Hanoi, offers Thai massages at O' Signature Spa, poolside cocktails, and a gym. Perfect for guests looking to explore the city's rich cultural heritage.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

8.0 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, The Oriental Jade Hotel is near the airport and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Take an opportunity to explore the area for outdoor excitement like ecotours. Guests love the hotel's location for the sightseeing. Visit our Hanoi travel guide
Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    2 min walk - 0.1 miles
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre which includes night scenes, performance art and nightlife
    Thang Long Water Puppet Theatre
    5 min walk - 0.3 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • Hanoi Opera House showing theater scenes and heritage architecture
    Hanoi Opera House
    13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station
    17 min walk
  • Noi Bai Intl. Airport (HAN)
    49 min drive

Restaurants

  • Starbucks Reserve
    1 min walk
  • The Running Bean
    2 min walk
  • Bánh Mỳ Mama
    3 min walk
  • Nhà Hàng Huyền Hương
    1 min walk
  • Bánh Cuốn 14 Bảo Khánh
    1 min walk

About this property

The Oriental Jade Hotel

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre, The Oriental Jade Hotel provides a poolside bar, a terrace, and dry cleaning/laundry services. Indulge in a facial, a massage, and a body scrub at O' Signature Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Multilingual staff, concierge services, and a banquet hall
  • A porter/bellhop, local meal delivery service, and an elevator
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 120 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Hydromassage showers, designer toiletries, and bidets
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1625000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 19 minutes.

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Reviews

The Oriental Jade Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 906 out of 1000 reviews
Rating 8 - Good. 69 out of 1000 reviews
Rating 6 - Okay. 13 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

Verified

10/10 Excellent

dinko

Liked: Cleanliness, amenities, property conditions & facilities
Superb location, amazing professional staff, delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stays at the Oriental Jade! The location is perfect and the staff is incredible. The sky bar is a great place to unwind in the evenings and features spectacular views.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay perfect location courteous staff Made my stay memorable Walkable to most attraction and market
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and I would definitely stay here again. The location is very convenient, close to the old town and downtown.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and prepared breakfast takeaway as we were leaving very early. Great location as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff is outstanding. The location is great. The host has all the amenities I need. I felt very welcomed
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LIEU

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, and efficient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, staff very attentive excellent people!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Very good hotel, I will stay there next time. Fantastic staf. Nice location.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Manami

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean. The hotel stuff are very friendly, helpful, and excellent service.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

MINA

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super nice! We had to leave very early in the morning on the last day and they offered us some take away breakfast so that we could eat them on our way to the airport. The room was very clean and quiet. Had a great time thanks to the hotel!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, excellent hospitality, good location.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Great location and exceptional service
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are small but the service and hospitality is exceptional. Location is perfect in the old quarter and I would recommend to anyone travelling to Hanoi
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Henson

Liked: Cleanliness, amenities
Staff were courteous and friendly. Amenities were satisfactory and the room was clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely attentive, the hotel is a 5* gem perfectly located in old town. They have a total “yes we can” approach to looking after their guests.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Lise Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone working at the hotel is service-minded and so kind. They are so warming and welcoming and did my whole stay so so good!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when in Hanoi. Very conveniently located. Service is standout. Polite and attentive.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

John

Hotel is conveniently located near Hoan Kiem lake. Fortunately, the location also avoids a lot of the traffic and noise. Room was clean and comfortable. The breakfast had a lot of variety and was tasty. The staff was friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jiwoong

Liked: Cleanliness, staff & service, amenities
The location is the center of the city, easy accee to the restaurants, shopping, etc. And all staffs are very kind and fluent in english. I think I experienced the best staffs so far.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kenneth

The hotel was very quiet and comfortable. The staff were friendly and always helpful. Breakfast was very good. The location is excellent. A little pricey, but overall a very pleasant place.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Neva

Liked: Cleanliness, staff & service, amenities
Room was clean locatoon was good. We even got a parting gift from the hotel!
Stayed 2 nights in Nov 2025