See all properties

The Lapis Hotel

4.5 star property
Travelers can recharge in the sauna, relax by the outdoor pool, and enjoy breakfast with Hanoi street views at this centrally located urban retreat

Choose dates to view prices

Photo gallery for The Lapis Hotel

Exterior - The Lapis Hotel (Hanoi)
Lobby sitting area - The Lapis Hotel (Hanoi)
Outdoor pool, sun loungers - The Lapis Hotel (Hanoi)
Breakfast, lunch and dinner served - The Lapis Hotel (Hanoi)
Lobby sitting area - The Lapis Hotel (Hanoi)
The Lapis Hotel in central Hanoi, near Hoan Kiem Lake, offers wellness amenities like a sauna, steam room, and outdoor pool with sun loungers. Guests enjoy the garden terrace, on-site restaurant serving breakfast, and attentive staff providing concierge and dry cleaning services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Queen Bed, No View

Standard Room, Queen Bed, No View | Minibar, in-room safe, desk, blackout drapes

Standard Room, Queen Bed, No View

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Living area | 43-inch flat-screen TV with cable channels, TV

Executive Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Connecting Rooms

Room, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Room, Connecting Rooms

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a desk, and a window.

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Hoan Kiem, a neighborhood in Hanoi, The Lapis Hotel is in the entertainment district. While the natural beauty of Hoan Kiem Lake and West Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
21 Tran Hung Dao Str, Hoan Kiem Dist, Hanoi

What's nearby

  • Hanoi Opera House
    Hanoi Opera House
    7 min walk - 0.4 miles
  • Hoan Kiem Lake
    Hoan Kiem Lake
    12 min walk - 0.7 miles
  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    17 min walk - 0.9 miles
  • Trang Tien Plaza
    10 min walk - 0.6 miles
  • Center International Trade Fair Hanoi I.C.E
    15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station
    7 min drive
  • Noi Bai Intl. Airport (HAN)
    24 min drive

Restaurants

  • Xôi Lan
    1 min walk
  • Pizza Hut
    2 min walk
  • Nhà Hàng Ngon
    1 min walk
  • OTree Cofee 55 Phan Chu Trinh
    1 min walk
  • Cây Cau Restaurant
    1 min walk

Similar properties

Front of property
Rex Hanoi Hotel
Old Quarter
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 509 reviews
Rex Hanoi Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (538 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Lapis Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Lapis Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at The Lapis Hotel?

Check-in begins at 2:00 PM.

What time is check-out at The Lapis Hotel?

Check-out is at noon.

Does The Lapis Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is The Lapis Hotel located?

Located in Hoan Kiem, this luxury hotel is within a 15-minute walk of Hanoi Opera House and Hoan Kiem Lake. St. Joseph's Cathedral of Hanoi and Train Street are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Lapis Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 319 out of 500 reviews
Rating 8 - Good. 142 out of 500 reviews
Rating 6 - Okay. 28 out of 500 reviews
Rating 4 - Poor. 5 out of 500 reviews
Rating 2 - Terrible. 6 out of 500 reviews

Reviews

Verified

10/10 Excellent

tony

Liked: Cleanliness, amenities, property conditions & facilities
Clean, well located, attentive staff, great breakfast buffet, well priced.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, clean and adequate sized room, good location.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

Lovely hotel and all the staff were really friendly and helpful.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in the French Quarter.

Lovely hotel. Good location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Fresh, bright, hotel with attentive staff
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Only stayed one night between flights- nice pool. Coffee shops and restaurants nearby.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Lapis Hotel. The room and facilities were immaculately clean, and the staff were incredibly helpful and accommodating. We had a very early 4:00 AM checkout, and they still prepared breakfast for us to take away, which was a really thoughtful touch. Everything about the experience felt professional and warm. Highly recommend this hotel if you’re visiting Hanoi!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and made reservations for us at popular restaurants. I also requested the cheapest type of shuttle car from the airport, but a very comfortable car came (without any change in price, of course). I would like to stay again.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the ministry of finance, around 20 minutes walk from the old quarter. As with all hotels, the pictures online are a bit better than reality, but the hotel is very nice nonetheless. Staff couldn’t be more helpful!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, although did find housekeeping weren’t always punctual / making up the room despite request. Rooftop pool a great plus vs surrounding accommodation options.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs upgraded my rooms for free of charge , that was very nice . The location is good , near many restaurants or lot of street foods are available around the area . We enjoyed the pool , jacuzzi worked ok but didn’t have warm water . We loved the steam room , overall we like the hotel . Just not walking distance from the central old quarter.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful hotel. Nice rooms. Comfortable bed. Decent breakfast. Staff were lovely. Enjoyed rooftop pool. Could do with a bit of a clean up/ maintenance around spa area. Steam room handle is all decayed and coming apart leaving pieces of mouldy wood everywhere. Flickering light by pool. Pool fountain not working.
Stayed 6 nights in Apr 2024
Verified

6/10 Okay

Nicole

Liked: Staff & service, room comfort

Not quite as expected

The hotel is a bit dated and old. The photos show more modern rooms but that's not what we got. The lights in the room are a headache and very difficult to figure out. The TV was a nightmare to operate. The pool was good. Reception was very helpful. Bed comfy. Bathrooms need a bit of love as mould building up on seals. Location isn't great. You are quite far from everything. We wouldn't stay again.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The premier rooms are wonderful. City views. I was surprise that the rooftop infinity pool was so large with gorgeous Hanoi skyline views. The front desk staff is awesome. I spent 3 nights in regular room, so worth it for the price but no views. I was OK with it, then I like the hotel so much I decided to upgrade to premier room and pay the different for two additional nights. I like the neighbored as lots of high quality cafes and restaurants without the international tourists. I've been coming to Hanoi for business for over 15 years and will definitely stay here again. One thing. It is an easy 15-17 minute walk to Ho Kiem Lake. The streets to and from the lake from the hotel are broad and quiet before 7:30am. Lots of embassies and government offices so great security. Every morning, I would walk to and around the lake and back to hotel taking about 50-55 minutes. Wonderful way to start the day. Also, the beds are amazing. Great sleep. Thank you, thank you.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mitsuru

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable as usual stay
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Ramandeep

Liked: Staff & service, amenities
Beautiful architecture and rooms. The building is older and needs attention. The smell is unbearable. Smells like sewage
Stayed 1 night in Mar 2026
Verified

8/10 Good

Harjit

Liked: Cleanliness, staff & service, amenities
Everything was great except for the signal on the TV kept freezing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
4/5
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed over night. Everything seemed perfect
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. Walking distance from a lot of main places. The hotel itself is very modern and clean.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

ANJU

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 2 nights in May 2023