See all properties

The Hanoi Club Hotel & Residences

4.0 star property
Family-friendly hotel with a full-service spa and a casino

Choose dates to view prices

Photo gallery for The Hanoi Club Hotel & Residences

Golf
Superior Twin Room, 2 Twin Beds (City View) | 1 bedroom, minibar, in-room safe, desk
Outdoor pool, pool umbrellas
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Double Room, Lake View

Premier Double Room, Lake View | 1 bedroom, minibar, in-room safe, desk

Premier Double Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View) | 1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Partial lake view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premier Twin Room, Lake View

Premier Twin Room, Lake View | 1 bedroom, minibar, in-room safe, desk

Premier Twin Room, Lake View

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment, 1 Bedroom (City View)

Luxury Apartment, 1 Bedroom (City View) | 1 bedroom, minibar, in-room safe, desk

Luxury Apartment, 1 Bedroom (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 75 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View) | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed (Partial Lake View)

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View) | 1 bedroom, minibar, in-room safe, desk

Superior Double Room, 1 King Bed (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (City View)

Superior Twin Room, 2 Twin Beds (City View) | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 4,542 reviews
Hanoi Royal Palace Hotel 2

About the neighborhood

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Ho Chi Minh Mausoleum - 2 min drive - 1.2 miles
  • Hanoi Old Town Night Market - 3 min drive - 1.9 miles
  • Hoan Kiem Lake - 4 min drive - 2.1 miles
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.1 miles

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 20 min drive

Restaurants

  • ‪Ốc 66 - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Hải Sản Hương Lan - Nghi Tàm - ‬5 min walk
  • ‪Bánh cuốn nóng Hồ Tây 34 Yên Phụ - ‬4 min walk
  • ‪Duy Trí Café - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

Upscale family-friendly hotel remodeled in 2024 and located near West Lake
Take advantage of a casino, a terrace, and a coffee shop/cafe at The Hanoi Club Hotel & Residences. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this hotel. Take some time to relax at the onsite spa. Fitness classes and yoga classes are offered at the gym; The Hanoi Club Hotel & Residences also has a playground, a hair salon, and dry cleaning/laundry services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a business center and a steam room.
Other perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, an elevator, and tennis lessons on site
  • Guest reviews speak highly of the helpful staff
Room features
All 140 rooms offer comforts such as fireplaces and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 700000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 500000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Hanoi Club Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hanoi Club Hotel & Residences?

Self parking and valet parking are free at this property.

What time is check-in at The Hanoi Club Hotel & Residences?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Hanoi Club Hotel & Residences?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Hanoi Club Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of VND 660000 per vehicle applies.

Where is The Hanoi Club Hotel & Residences located?

This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Hoan Kiem Lake is 2 mi (3.3 km) away. Hanoi Long Bien Station is 29 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 219 out of 498 reviews
Rating 8 - Good. 208 out of 498 reviews
Rating 6 - Okay. 52 out of 498 reviews
Rating 4 - Poor. 8 out of 498 reviews
Rating 2 - Terrible. 11 out of 498 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
Stayed 1 night in Apr 2025

10/10 Excellent

prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool, Zym, Golf is amazong at this hotel. Also the breakfast and staffs are very respectful and helpful. Definately a class of hotel, will come back again.
Stayed 4 nights in May 2025

10/10 Excellent

YOGESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and frendly service
Stayed 5 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty solid property area around is a little rough, but it’s overall a great stay driving range
Stayed 3 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Stayed 1 night in Dec 2024

10/10 Excellent

INGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay great breakfast Nice rooms few drinks in mini bar free
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lake front. Good breakfast and friendly staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Liked: Amenities
All services are 5 stars rated, excellent facilities and services are great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Wayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Stayed 2 nights in May 2024

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean with great service
Stayed 1 night in Mar 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, although, my “King” size mattress was actually just two single mattresses on king size frame. Otherwise the hotel is pretty awesome.
Stayed 4 nights in Feb 2025

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a lake which was the best thing. It has all the required amenities many advance facilities like game room, golf area and wide area pool near to the lake. The rooms are spacious and the breakfast was fulfilling. The staff were really helpful and kind. If you need a good property near the west lake in Vietnam, this is the place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel around Tay ho

I like hanoi club very much. This hotel is so quiet and very reasonable price. Everytime i come to Hanoi than i book this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay there again if come back to Hanoi
Stayed 1 night in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
The staff members were excellent, the room was pretty good. No prior notice of ongoing elevator repair, so every morning walking to breakfast service meant walking outside in the rain. Not terrible, but wish there’d been a discount.
Stayed 4 nights in Feb 2025

6/10 Okay

sydney

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was under construction with no elevator which made it difficult to get access to areas.Water leaking on the bathroom floor out of shower and from toilet. We had to move rooms as the room initially was so bad smelling. Gym, pool and buffet breakfast was very good.
Stayed 3 nights in Mar 2025

2/10 Terrible

Michelle

Liked: Amenities
Disliked: Property conditions & facilities
My entire washroom was flooded after taking a shower. I was promised city view and only got a view of the tennis court. My room looked nothing like the photos provided from the property, it felt like a scam.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and the front desk ladies speak excellent english. Also, the rooms and property are beautiful.
Stayed 1 night in Dec 2023

8/10 Good

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax after a long flight. An interest in golf would make this hotel a really great destination
Stayed 3 nights in Jun 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
This is my return stay as the staff are very friendly with good service and cleanliness. The rooms are well equipped and the place is a great retreat from the busy streets.
Stayed 5 nights in Jul 2023

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall other than accessibility.
Stayed 1 night in Feb 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine. Staff very attentive, great customer service! A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Amenities
Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Stayed 5 nights in Dec 2023