See all properties

The Five Residences Hanoi

Choose dates to view prices

Photo gallery for The Five Residences Hanoi

2 indoor pools - The Five Residences Hanoi (Hanoi)
2 indoor pools - The Five Residences Hanoi (Hanoi)
Free daily buffet breakfast - The Five Residences Hanoi (Hanoi)
Business center - The Five Residences Hanoi (Hanoi)
View from room - The Five Residences Hanoi (Hanoi)
Luxury
4.5 star property
9.0

Wonderful

Serene residences in Hanoi

Spacious apartments surround a wellness area with sauna, steam room, and hot tub. Attentive staff welcome guests with warm Vietnamese hospitality, arranging airport transportation. The large swimming pool offers a peaceful escape between sightseeing adventures in nearby Hanoi.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

Deluxe Room | Bathroom | Separate tub and shower, hydromassage showerhead, designer toiletries

Deluxe Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Grand Premier Room

Grand Premier Room | Premium bedding, pillowtop beds, in-room safe, individually furnished

Grand Premier Room

  • City view
  • 96 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Premier

Two Bedroom Premier | Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Premier

  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Superior

Two Bedroom Superior | Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Superior

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Deluxe

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Three Bedroom Premier

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Premier

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Deluxe

Premium bedding, pillowtop beds, in-room safe, individually furnished

Two Bedroom Deluxe

  • Sleeps 4
  • Free WiFi

View all photos for Three Bedroom Executive

Premium bedding, pillowtop beds, in-room safe, individually furnished

Three Bedroom Executive

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located in Ba Dinh neighborhood, The Five Residences Hanoi is connected to a shopping center. While the natural beauty of Hoan Kiem Lake and West Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Thu Le Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Van Phuc Diplomatic Corps
    Van Phuc Diplomatic Corps
    5 min walk - 0.3 miles
  • Aerial view of Hanoi cityscape at Lieu Giai street - Dao Tan street - Kim Ma street, Ba Dinh district. Hanoi skyline at twilight
    Lotte Center Hanoi
    8 min walk - 0.5 miles
  • West Lake
    West Lake
    11 min walk - 0.6 miles
  • Embassy of Japan
    5 min walk - 0.3 miles
  • Embassy of Brunei Darussalam
    8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station
    11 min drive
  • Noi Bai Intl. Airport (HAN)
    31 min drive

Restaurants

  • Other 8 Hours
    3 min walk
  • A Choen Bo Nuoung Than Hoa
    4 min walk
  • Idea Station - Coffee & Networking
    5 min walk
  • Senté: The Flavor of Lotus - The Metro
    4 min walk
  • Mori
    2 min walk

About this property

The Five Residences Hanoi

Luxury hotel near West Lake
At The Five Residences Hanoi, you can look forward to a free breakfast buffet, a poolside bar, and a shopping mall on site. Indulge in a body scrub, a manicure/pedicure, and a massage at LEDA Spa, the onsite spa. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • 2 indoor pools and a children's pool
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), 2 meeting rooms, and luggage storage
  • An electric bike charging station, an elevator, and tour/ticket assistance
Room features
All 116 individually furnished rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hydromassage showers, designer toiletries, and separate tubs/showers
  • 57-inch Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

3 Bedroom Premier Lakeview | Living area | 49-inch Smart TV with cable channels, TV
PARKROYAL Serviced Suites Hanoi
Tay Ho
  • Pool
  • Kitchen
  • Washer
  • Dryer
9.6 out of 10, Exceptional, 41 reviews
PARKROYAL Serviced Suites Hanoi
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (2,174 square feet of space)
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Hardwood flooring in room
  • Hospital bed
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Electric bike charging

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1000000.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: VND 1000000.00 (one-way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Five Residences Hanoi have a pool?

Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is The Five Residences Hanoi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at The Five Residences Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Five Residences Hanoi?

Check-out is at noon.

Does The Five Residences Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1000000.00 per vehicle applies.

Where is The Five Residences Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mi (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Five Residences Hanoi Reviews

9.0

Wonderful

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 47 out of 66 reviews
Rating 8 - Good. 10 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

Reviews

Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is clean and staff is nice
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is cleaned and staff is nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great services and very attentive!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms and great hotel with good amenities. We had a group of 12 and often required support from the front desk staff who were always helpful. Mai Anh Nguyen, especially stood out and provided excellent service. Thank you!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and friendly helpful staff
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family. Will visit again.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

kim anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ka ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alvin Ka Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Regine Fernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Nicasio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Yiting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Joshua

Great stay!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brijesh

Liked: Cleanliness, amenities, property conditions & facilities
Great affluent property - good for big groups
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good option for families
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Louvedor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was wonderful
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Ngan Thi Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent, big room and clean . I will be back when I go to Hanoi .
Stayed 2 nights in Nov 2025