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The Cosy Inn Hanoi Hotel

3.5 star property
Central Hanoi hotel connected to the convention center, a quick walk to Hoan Kiem Lake

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Photo gallery for The Cosy Inn Hanoi Hotel

Reception
Deluxe Double or Twin Room | Minibar, in-room safe, individually furnished, desk
Point of interest
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Bidet
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually furnished, desk

Superior Double Room

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, individually furnished, desk

Family Triple Room

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
So 9 Ngo 22 Luong Ngoc Quyen, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 4 min walk - 0.3 miles
  • Quan Chuong Gate - 4 min walk - 0.3 miles
  • Hoan Kiem Lake - 6 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 6 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bia Hơi Corner - ‬1 min walk
  • ‪1900 Le Théâtre Bar - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Quán Nhậu Bia Hơi - Lương Ngọc Quyến - ‬1 min walk
  • ‪Local Bar - Tạ Hiện - ‬1 min walk

About this property

The Cosy Inn Hanoi Hotel

Hotel near Hanoi Old Town Night Market
Located close to Quan Chuong Gate and Thang Long Water Puppet Theatre, The Cosy Inn Hanoi Hotel provides free continental breakfast, a free daily manager's reception, and a shopping mall on site. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a porter/bellhop
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

American (Sign language), Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A restaurant
  • Free daily manager's reception

Things to do

  • Books
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (28 inch wide door)
  • Hardwood flooring in room
  • Phone accessibility kit
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

A car is required for transportation to and from this property

Property is also known as

The Cosu Inn Hanoi Hotel
The Cosy Inn Hanoi Hotel Hotel
The Cosy Inn Hanoi Hotel Hanoi
The Cosy Inn Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is The Cosy Inn Hanoi Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Cosy Inn Hanoi Hotel?

Self parking is free at this property.

What time is check-in at The Cosy Inn Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Cosy Inn Hanoi Hotel?

Check-out is at noon.

Does The Cosy Inn Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000.00 per vehicle applies.

Where is The Cosy Inn Hanoi Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hanoi Old Town Night Market and Quan Chuong Gate. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Railway Station is 23 minutes by foot.

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The Cosy Inn Hanoi Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 78 reviews
Rating 8 - Good. 11 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Weronika

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! The hotel is nice and quiet although still located central to the Old Quarter of Hanoi. The staff is amazing and are more than happy to help with anything you need. Affordable stay and overall great experience ☺️
Stayed 3 nights in Apr 2025

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Nov 2024

10/10 Excellent

Rikard

Liked: Staff & service, property conditions & facilities, room comfort

Great service and value for money

Good price and great location. The service from Tracy and John was amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Claudia R.

Liked: Staff & service

Find a better hotel !

The hotel is li ated in old Quartier but for the same price you can choose a better one. Room was comfortable but the bath was really bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for exploring the Old Quarter! It was right in the middle of everything, but tucked back into an alleyway so that it was still quiet at night. There were plenty of restaurants and shops within walking distance. The staff were all so nice and helpful, and the breakfast was great with a very nice view of the city.
Stayed 3 nights in Dec 2024

8/10 Good

Henry

Liked: Staff & service, amenities
We expected more from the accommodations (no window, too basic) since we didn’t see any pictures of the rooms it was a surprise when we finally arrived. However, the staff was so pleasant, efficient and aiming to please and helpful it more than made up for the room deficiencies.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, and Tracy offered very good service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the heart of old town so it’s bound to be busy and noisy around the area. However the room and hotel was surprisingly quiet as the alley location provides a buffer for the noise. Tracy was very helpful providing information about the city
Stayed 8 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at Cosy Inn in the heart of Old Town of Hanoi. Everything is within walking distance. Originally booked a “superior double” which we found to be very small but we were able to upgrade to a “deluxe double” for small price difference. If you have the choice, book the larger room! Nice breakfast with hot and cold options provided. Staff very friendly and always willing to help. You won’t be sorry booking here.
Stayed 4 nights in Jan 2025

10/10 Excellent

kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely place to stay in Hanoi. Cozy hotel with clean and comfortable small rooms. The staff were very friendly - thanks to Rose at the reception for helping us with our countless questions.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Tracy,John and all the staff will do everything to make you feel comfortable and welcome. This hotel is just off a busy, lively street down a short passage and has all the facilities you would need. The breakfast is cooked to order and very good. I would recommend this hotel to everyone.
Stayed 14 nights in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at in Hanoi for the price. The service provided by the staff was excellent and the breakfast offered was made fresh and to order. Near major tourist attentions and shopping. Highly recommend this hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Hanoi old town

We had two separate stays at this hotel, and it was great. Location was perfect, breakfast was delicious, room was spacious and the staff and service was amazing. Tracy and John really was great support with our adventures in the northern part of Vietnam. Would stay again if ever in Hanoi and definitely recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room was very nice and modern. One of the best places I stayed in Vietnam.
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Disliked: Staff & service

Did the job

It was ok for what I needed
Stayed 1 night in Oct 2024

10/10 Excellent

Viraj

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at the Cosy Inn, the place was conveniently located and the check process was painless and had all the amenities I needed. The staff was excellent and very professional, especially Tracy at the reception. Will highly recommend the hotel.

8/10 Good

Yasuhiro

Liked: Staff & service
especially,breakfast.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy was an amazing help for us ! Its a teally small hotel but well located and with nice staff, highly recommended
Stayed 2 nights in Dec 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the busy area of the old town. The staff were really nice, Tracy at the reception was so kind and helpful! They even kept our bags while we were on a short trip away for a few days. The breakfast was nice too, especially the coffee!!
Stayed 4 nights in Sep 2023

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff (Tracy especially). Good breakfast. Even the manager was nice.
Stayed 8 nights in Oct 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, conveniently located and quiet given its location in the heart of the old quarter of Hanoi. The free dinner was also quite good. Staff were very pleasant and engaging...in particular Tracey who was very helpful and friendly. Would definitely stay there again.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very cosy
Stayed 1 night in Jun 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of old quarter. You are able to walk everywhere. Staff are able to help with any requests. Amazing spot to stay! Will be coming back again 😀
Stayed 2 nights in Dec 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
The people at front desk so nice and helpful the room very clean and quiet also comes with free breakfast. The only complaint is you cannot park motorcycle there but everything else was perfect
Stayed 2 nights in May 2023