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The Ann Hanoi Hotel & Spa

Property class: 4

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Photo gallery for The Ann Hanoi Hotel & Spa

A rooftop pool with clear blue water, surrounded by lounge chairs and a canopy structure. - The Ann Hanoi Hotel & Spa (Hanoi)
A table set for dining outdoors with candles, glassware, and floral arrangements. - The Ann Hanoi Hotel & Spa (Hanoi)
An outdoor bar area with seating and a bar counter, surrounded by plants and a view of the sky. - The Ann Hanoi Hotel & Spa (Hanoi)
A modern hotel lobby with a reception desk, a chandelier, and a glass entrance. - The Ann Hanoi Hotel & Spa (Hanoi)
A modern restaurant with round tables, cushioned seating, and large windows offering views of the city. - The Ann Hanoi Hotel & Spa (Hanoi)
Located close to Hai Ba Trung Temple and Hanoi Opera House, The Ann Hanoi Hotel & Spa provides an airport shuttle, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the steam room. The on-site restaurant, The Onyx House, offers breakfast, lunch, and dinner. In addition to a health club and a business center, guests can connect to free WiFi in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King Room

A hotel room with a large bed, two bedside lamps, a nightstand, a mirror, and two framed pictures on the wall.

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for City Double Room, City View

A hotel room with a large bed, a desk, a chair, a view of the city, and a patterned headboard.

City Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

A hotel room with a large bed, two armchairs, a desk, and a view of a building through the window.

Premium Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room, City View

A hotel room with two beds, a desk, and a large window offering a city view.

City Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Twin Room, City View

Premium Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Triple Room, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premium Triple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Lounge Premium Room, City View

Lounge Premium Room, City View | Minibar, in-room safe, desk, laptop workspace

Lounge Premium Room, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lounge Premium Room with Garden View

A modern hotel room with a large bed, a sofa, a small table with a plant, and a nightstand with a lamp.

Lounge Premium Room with Garden View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Hai Ba Trung, a neighborhood in Hanoi, The Ann Hanoi Hotel & Spa is near a train station. Hanoi Opera House and National Museum of Vietnamese History are cultural highlights, and travelers looking to shop may want to visit Vincom Center. Hai Ba Trung Temple and Vietnam Women's Museum are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
38A Hang Chuoi, Hai Ba Trung Dist, Hanoi, 10000

What's nearby

  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    12 min walk - 0.6 miles
  • A stone bridge over a calm river, surrounded by trees and a stone wall.
    Thong Nhat Park
    15 min walk - 0.8 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    17 min walk - 0.9 miles
  • Hai Ba Trung Temple
    7 min walk - 0.4 miles
  • Vincom Center
    15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station
    4 min drive
  • La Thành Station
    5 min drive
  • Noi Bai Intl. Airport (HAN)
    25 min drive

Restaurants

  • Bún Chả Hương Liên
    8 min walk
  • Mono Lab Coffee
    8 min walk
  • Bánh đúc miến trộn Lê Ngọc Hân
    6 min walk
  • Lotteria
    3 min walk
  • Indochine Restaurant
    6 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 340,000 for adults and VND 170,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • An Lam
  • The Onyx House

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1009470.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 340000 for adults and VND 170000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1009470.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 0102842559

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Ann Hanoi Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is The Ann Hanoi Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at The Ann Hanoi Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ann Hanoi Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ann Hanoi Hotel & Spa located?

Located in Hai Ba Trung, this hotel is within a 15-minute walk of Hai Ba Trung Temple, Hanoi Opera House, and Vietnam Revolution Museum. Vincom Center and National Museum of Vietnamese History are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ann Hanoi Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

7.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 185 out of 303 reviews
Rating 8 - Good. 96 out of 303 reviews
Rating 6 - Okay. 16 out of 303 reviews
Rating 4 - Poor. 4 out of 303 reviews
Rating 2 - Terrible. 2 out of 303 reviews

Reviews

Verified review

10/10 Excellent

Thura

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless and staff are excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

kumari gurung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, specially Nancy was amazing. Thank you for the good service.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Rebecca Leona

Liked: Staff & service
All the staff were very friendly and helpful. Hotel itself is dated and tired. Surrounding area was a bit rough but central.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Allana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really great. Massive variety and quality! Staff were excellent. Especially front desk and the staff on the street helping with vehicles, arrivals etc. the only downside was that our room smelt a bit musty/smokey, maybe smoked in or damp from poor construction of bathroom.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the room was wonderful
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Zahraa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean hotel with a great spa!
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Donald

Liked: Cleanliness, staff & service
One of the issues we had with this property was that it was in a run down area of the city, not very close to anything of interest. Breakfast was good, toaster did not work the 4 days we were there, but limited.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

kulvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Sathiaroopan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location was safe/central and it has basic amenities nearby.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and massage very good
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Riyani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with a very nice spa. Extremely helpful and attentive service.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We definitely recommend the Ann Hanoi

Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel undergoing some renovations Safe and clean. Nice staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Spa is convenient.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again just for the breakfast buffet!

The most beautiful hotel with an incredible breakfast buffet, bar, restaurant, spa/pool/sauna/massage spa and such nice and helpful staff. Couldn’t fault this at all, other than I wish we stayed here the whole time in Hanoi as it was such great value for money. Highly recommend! 10/10 Gill
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good but that is not a choice in the stars. We had to walk several blocks to other restaurants. Across the street is a Circle K convenience store and a coffee shop. We think there was also a coffee or snack place next door. The breakfast buffet in the hotel was quite good.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Kjersti Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay - great service

Had a wonderful stay at The Ann Hotel. Loved the space in my room, it was clean and almost perfume-free sheets and towels. I did not have the time to visit the pool, but it looked good. The people at the reception was friendly and helpful, and the area was quite. Although it was a 25-30 minute walk from the most busy streets and Hoan Kiem, I think the location was perfect for me. The breakfast was also good :) I had a late check-out for free, and also had my dry cleaning done. Everything was perfect. I would love to stay here the next time I'm in Hanoi.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel run by nice people

Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was excellent but we had no air-conditioning so our room was extremely hot. Asked if they could turn the air on and they said they couldn't. Also we could not open the windows.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Do Thi Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, and the staff was amazing. We will definitely be back.
Stayed 2 nights in Jun 2026