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THE SILK GRAND PREMIUM HOTEL & SPA

3.0 star property
Hotel with free breakfast, a short walk to Hoan Kiem Lake

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Photo gallery for THE SILK GRAND PREMIUM HOTEL & SPA

Family Triple Room, Multiple Beds, No Windows | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar
Standard Single Room, 1 Queen Bed, No Windows, Annex Building | Living area | 32-inch flat-screen TV with cable channels, printers
Shower, hydromassage showerhead, free toiletries, hair dryer
Junior Double Room, 1 Queen Bed, Balcony, City View | Terrace/patio
32-inch flat-screen TV with cable channels, printers

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, 1 Double Bed, No Windows, Annex Building

Standard Single Room, 1 Double Bed, No Windows, Annex Building | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Standard Single Room, 1 Double Bed, No Windows, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room, 1 Queen Bed, No Windows, Annex Building

Standard Single Room, 1 Queen Bed, No Windows, Annex Building | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Standard Single Room, 1 Queen Bed, No Windows, Annex Building

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Deluxe Double Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Superior Double Room, No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hair dryer
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Double Room, 1 Queen Bed, Balcony, City View

1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Junior Double Room, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, No Windows

Family Triple Room, Multiple Beds, No Windows | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Family Triple Room, Multiple Beds, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Queen Bed, No Windows

Superior Double Room, 1 Queen Bed, No Windows | 1 bedroom, hypo-allergenic bedding, memory foam beds, minibar

Superior Double Room, 1 Queen Bed, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Separate bedroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
6A Luong Ngoc Quyen, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • ‪New Day Restaurant - ‬1 min walk
  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk
  • ‪Old Corner Coffee Bar - ‬1 min walk

About this property

THE SILK GRAND PREMIUM HOTEL & SPA

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, THE SILK GRAND PREMIUM HOTEL & SPA provides a free breakfast buffet, dry cleaning/laundry services, and more. Treat yourself to spa services, such as a facial, a Swedish massage, or a manicure/pedicure. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Concierge services, tour/ticket assistance, and luggage storage
Room features
All guestrooms at THE SILK GRAND PREMIUM HOTEL & SPA boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and printers.
More amenities include:
  • Hypo-allergenic bedding and memory foam beds
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (200 inch wide door)
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 450000 (one-way), (from 5 to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Silk Grand & Spa Hanoi
THE SILK GRAND PREMIUM HOTEL SPA
THE SILK GRAND PREMIUM HOTEL & SPA Hotel
THE SILK GRAND PREMIUM HOTEL & SPA Hanoi
THE SILK GRAND PREMIUM HOTEL & SPA Hotel Hanoi

Frequently asked questions

Is THE SILK GRAND PREMIUM HOTEL & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE SILK GRAND PREMIUM HOTEL & SPA?

This hotel doesn't offer parking.

What time is check-in at THE SILK GRAND PREMIUM HOTEL & SPA?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at THE SILK GRAND PREMIUM HOTEL & SPA?

Check-out is at noon.

Does THE SILK GRAND PREMIUM HOTEL & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is THE SILK GRAND PREMIUM HOTEL & SPA located?

Located in Old Quarter, this hotel is within a 5-minute walk of Ancient House and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Railway Station is 24 minutes by foot.

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THE SILK GRAND PREMIUM HOTEL & SPA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10

Convenient for exploring Hanoi
Stayed 1 night in Mar 2025

6/10

It was ok. It’s a very old property and not the cleanest but the staff was nice and they had free breakfast in the morning.

10/10

This place is clean & efficient. Staff are wonderful.
Stayed 2 nights in Oct 2024

10/10

Hotel management and staff were very helpful with the stay, arranging site seeing excursions and with laundry service. Room was small, but nice, and had a large bathroom. View was looking over Hanoi Old Quarter from 6th floor. Breakfast was simple, not huge options, but enough to get what you need. Easy walking distance of many old quarter shops and restaurants. Took some effort to find as Google Maps places you in wrong spot a block west of actual location, but if you look for the building address you will find it.
Stayed 5 nights in Nov 2024

8/10

Friendly staff, cleanliness
Stayed 5 nights in Jul 2024

10/10

Breakfast was good, tour they are selling is very expensive, you can find better price outside the hotel.
Stayed 4 nights in Jul 2024

8/10

The facilities in the annex were old but the beds were fine. Unfortunately there was no hot water in the shower.
Stayed 3 nights in Dec 2024

6/10

The building is old, including the rooms. The. The worst hotel stayed during the vacation
Stayed 1 night in Oct 2024

4/10

The room I had was definitely not for 2 people. It's a bed and an unclosed bathroom with no fan so the whole room gets super humid when you shower, but that's fine, I can live with that. The part that was so annoying is there's a mechanical sound, a water pump or something that goes on and off every few seconds, 24h a day, ear plugs aren't enough, you still hear it and it has the potential to drive you mad. They knocked very loud and a few times on my door in the morning while I was asleep which is not great. Check in was easy and quick, the reception staff was super nice, with good English, five stars to them.
Stayed 2 nights in Feb 2025

10/10

Super... Great spot in the heart of Old Quarter Loved this hotel. All the staff were just wonderful and so helpful. The hotel is very clean, . This was in a great location in the Old Quarter , you can walk anywhere . Philip organised a tour for us to Halong Bay and certainly didn’t disappoint. We had a fabulous time. Great value for money. Will definitely recommend and stay here again
Stayed 1 night in Apr 2024

10/10

BEAUTIFUL place to stay in the Old Quarter In real estate they say it's all about location, location, location. In the tourist industry I say it's all about the staff, staff, staff. This place not only is located in a very convenient location in the heart of the Old Quarter, the staff is fantastic! The Manager Philip is a handsome man that runs a tight ship. He is very knowable person and willing to help make your stay memorable. The staff is there to actually serve the traveler needs.. Fun place to use as your home base as you wander the streets and enjoy the sites.
Stayed 1 night in May 2024

10/10

SUPER AMAZING PACKAGE Our group have fantastic times in Hanoi SILK GRAND PRMEIUM Hotel. We did to booked only 1 night on Expedia website and upon arrival, we booked our AMAZING PACKAGE as Ha long bay 2 days 1 night on Premium cruise Sapa trekking 3 days-4 nights Hoa Lu - Tamcoc 1 day tour by Mr. PHILIP was SUPER, amazing tour and secret deal. Our rooms at Panda Hotel is Small but very clean, romantic decor in our beds with Petals rose flower, i loved my room. Their staffs was super friendly, charming and they are always try to helped us with big smiles AND special Mr. PHILIP ( My prince ) helped us to booked SUPER amazing package and show the best restaurants, great coffee, a good place to seeing. Thank you very much to all Staffs of silk grand premium HOTEL and we're highly to recommending THE SILK GRAND PREMIUM HOTEL to everyone and SPECIAL TO MY COUNTRY. LET BOOKING IT !!!
Stayed 1 night in Apr 2024

8/10

My stay on the 5th floor was decent. It looks recently renovated and they tried to make it look premium, but you could tell it was a bit of a rush job and not much thought was put into the layout. But those are cosmetic details and aren’t deal breakers. The bed is made, but don’t think sheets and comforter are changed often. Towels (except shower mat) are changed daily, but do have some stains. One towel was really gross, looked like someone wiped their butt and then folded it back neatly. So I just tossed it on the floor for housekeeping. Kettle was clean, but cups a bit dirty, as if they just poorly rinsed them in the sink because I could see coffee stains. Water bottles, tea, and coffee provided. Good WiFi connection. Since it’s located in the bustling Old Quarter, don’t expect quiet. There were no blinds, just frosted glass so there will be plenty of natural light to wake you. I didn’t mind, but just a word of caution for light sleepers. The staff are very friendly and helpful. I had them take some clothes in the morning for laundry and got it back later that night and was given the weight. I was told to pay at checkout. The next morning, the same receptionist said they made a mistake and I had to pay for an extra kg. I didn’t have time to contest as my driver was waiting. Maybe that’s their tactic, tell you to pay as you leave when you’re likely in a rush and will concede. They need a scale onsite like most other hotels. I would stay again, but avoid other services
Stayed 1 night in Jul 2024

10/10

朝食も美味しくて、ビール通りなどへのアクセスも良く非常に満足でした。
Stayed 11 nights in Feb 2025

2/10

Rats! Stains! Noise! The hotel was very rundown and shabby and, although the towels and sheets were clean, everything was very old and stained. There were rats running around in the ceilings and floorboards day and night! The noise feom the reception area can be heard loudly in all of the rooms. Cooking smells from the kitchen and from nearby restaurants were in the room constantly and making my clothes smell. The staff were quite chaotic and unprofessional at times. Not worth the price - we stayed in much better places nearby for the same price. The location is very good though - right in the middle of the Old Quarter.
Stayed 4 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

8/10

Stuff was excellent, a very good breakfast convenient to bus lines Railroad Station many attractions. Excellent Spa service
Stayed 6 nights in Jan 2025

8/10

8/10

We arrived very tired. Our room we paid for was room with a city view. The only window in the room was inside the shower cubicle in the toilet. When we spoke to the manager he said we have a city view...but i said its from inside a shower cubicle. He said sorry we cannot move you . We will see if a rooms available tomorrow. That day came and we decided after opening our luggage just to stay in that room as we were too tired to start moving again. When we told the manager he said thats a good idea your room is better anyway. So, were not happy with this. We never stay in a room without a window especially when we pay for a city VIEW! The hotel was clean, breakfast was good. Location was fantastic!
Stayed 4 nights in Jan 2025

10/10

Stayed 4 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Sep 2024

8/10

Stayed 3 nights in Aug 2024

8/10

Stayed 6 nights in Jul 2024

10/10

This is an excitement hotel. I stayed for a few weeks in a city view room. It was large clean and spacious. The staff are very friendly and helpful and the breakfast is quite good, especially the fruits, such sweet pineapples! 😋 They have good spa services and the tours are quite well priced as well. This is in old quarter so weekends can get a little rowdy at night. I love watching the traditional dance theater on the street every weekend. It's only a few feet away by foot from the hotel. There are also many delicious restaurants and cafes very close by.
Stayed 28 nights in May 2024