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Hanoi Paon Hotel & Spa

4.0 star property
Guests can soak up the sun on poolside loungers or venture to nearby Hanoi Old Town Night Market, while enjoying revitalizing spa treatments and practical amenities

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Photo gallery for Hanoi Paon Hotel & Spa

A rooftop pool with a city view, outdoor seating, and a hot tub. - Hanoi Paon Hotel & Spa (Hanoi)
A gym with exercise equipment, a green mat, and a city view through large windows. - Hanoi Paon Hotel & Spa (Hanoi)
A rooftop terrace with wicker furniture, a small table, and string lights. - Hanoi Paon Hotel & Spa (Hanoi)
Body treatments, hot stone massages, deep-tissue massages - Hanoi Paon Hotel & Spa (Hanoi)
Wicker furniture, a glass of orange juice, and a vase with flowers on a round table. - Hanoi Paon Hotel & Spa (Hanoi)
Located near Hoan Kiem Lake, Hanoi Paon Hotel & Spa offers a rooftop terrace for relaxation and Jasmin Spa for hot stone massages and facials. The upscale property includes an art gallery, on-site shopping mall, high-speed WiFi, and a 24-hour business center for travelers' needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding available, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a mirror.

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

A hotel room with two beds, a desk, a chair, a bedside table with a lamp, a picture on the wall, and a bathroom with a toilet and sink.

Executive Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)

A hotel room with a wooden floor, a bed with blue bedding, a desk with a fruit bowl, and a chair.

Junior Suite, 1 Bedroom, City View (with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Paon Suite

A hotel room with a large bed, a desk with a chair, a small table, and a kitchenette in the background.

Paon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (With Window)

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, a window with blinds, and framed pictures on the wall.

Family Room (With Window)

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding available, minibar, in-room safe, desk

Business Double Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room No Windows

Hypo-allergenic bedding available, minibar, in-room safe, desk

Family Room No Windows

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite with Balcony

A hotel room with a bed, desk, chair, and a view through a window.

Junior Suite with Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room With Windows

Hypo-allergenic bedding available, minibar, in-room safe, desk

Family Room With Windows

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Room, No Windows

A modern hotel room with a large bed, bedside tables, a desk with a chair, a flat-screen TV, and a framed picture on the wall.

Family Room, No Windows

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Executive Double or Twin Room, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Executive Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Hanoi Paon Hotel & Spa is near the airport and near a metro station. While the natural beauty of Hoan Kiem Lake and West Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. With boat tours and swimming nearby, you'll find plenty of adventures in the water. Visit our Hanoi travel guide
Map
27 Hang Thung, Hoan Kiem, Hanoi

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.1 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    3 min walk - 0.2 miles
  • A historic tower by a lake with surrounding trees and modern buildings.
    Ngoc Son Temple
    3 min walk - 0.2 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • The Old Quarter Gallery
    3 min walk - 0.2 miles

Getting around

  • Hanoi Long Bien Station
    5 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • C-Brewmaster
    1 min walk
  • Banh Mi Long Hoi
    1 min walk
  • Coffee Zone
    1 min walk
  • Nem Tai Bà Hồng
    1 min walk
  • CÆ¡m rang, Phở Xào
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Scooter/moped rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • Fenced pool
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 11 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 380000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Does Hanoi Paon Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hanoi Paon Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for VND 300000 per night.

What time is check-in at Hanoi Paon Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanoi Paon Hotel & Spa?

Check-out is at noon.

Does Hanoi Paon Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 380000 per vehicle applies.

Where is Hanoi Paon Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Paon Hotel & Spa Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 70 out of 98 reviews
Rating 8 - Good. 22 out of 98 reviews
Rating 6 - Okay. 2 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

Reviews

Verified

8/10 Good

NA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very well located, staff were warm and welcoming
Stayed 5 nights in Mar 2026
Verified

8/10 Good

JIAN J

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly. Breakfast was very good, big selection.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay in the Executive Room - 705, nice little balcony to enjoy a quiet drink while watching the hustle & bustle of the streets below. Breakfast choice was plentiful, pool was on the 10th floor with a lovely area to sit with cool water sprays. So refreshing in 42oC heat. Great location to everything. The staff wereAMAZING, would do anything for you to make you feel welcome & at home. Highly recommend & would stay again. GMHM DOWNUNDER
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities
Helpful staff, great location for old quarter
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities
great Breakfast great place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful when requiring an extra night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maz

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities and breakfast. Very convenient location right near Hoan Kiem Lake and Old Quarter
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
We had a great stay at Hanoi Paon! The staff were super friendly and helpful, and the hotel is in an excellent location. You can easily walk to the old quarter and French quarter, which is where we spent most of our time. The rooms are slightly dated in terms of decor, but comfortable and have everything you need. The spa was also very nice! Id recommend to anyone going to Hanoi!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JOHNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, convenient location, great breakfast options - I would recommend and would stay here again in the future.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Staff are super friendly, and food was great. Hotel rooms were lovely and spacious. We have the luxury escapes deal, which included a breakfast and dinner. This was great for our stay (7 days), would get a little repetitive if having for any longer, but couldn't fault it. Hotel is a little far out from Hoi An, but there is a shuttle service that will take you in, and a taxi is super cheap. There is a spa on site, which we also used twice. Great staff here too, and a lovely service. Only criticism would be amenities on site. A number of activities are advertised, but were no longer available, and the amenity area was the only thing that looked a little neglected / run down (bins not emptied, pool tables in poor condition, area needed a good clean)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff is so friendly and helpful, we felt very welcomed. We got a room upgrade which was a perfect start in our vacation! The room was super spacious and clean, the beds are so comfy! The breakfast is very good with lots of options. We enjoyed the pool and the little gym. The location is great as it is close to the old town but not too loud and busy. 100% recommendation!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yan Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Excellent stay Convenient location We were in 6th floored and we didn’t hear any noise or traffic Good selection of fruits for breakfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Property was just what we wanted for our visit to Hanio. Very easy to walk to most attractions. Clean and safe also a very good breakfast.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Hanoi Paon

Staff very friendly and helpful, hotel services immaculate, will stay again
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

jeff

The staff is amazing snd the location is top notch.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Return trip to this property - convenient to restaurants, shopping, tourist attractions and transport. Friendly and helpful staff. Will stay again. Thank you!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and location. Delicious breakfast! The pool could have been cleaner but we took the plunge anyway and everything was fine.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Palle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Frienly staff. Excellent breakfast and really nice sundeck
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Merete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi retreat

Great stay and perfect location. Staff is super friendly as well. Could try to fix the wobbly ladder in the pool.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service, Staff and Location.

From the initial contact, to arrange the airport transfer, and all through my fortnight stay at this wonderful hotel I was met with great service and friendly staff who wanted to help me enjoy my stay as much as possible. Highly commendable. The hotel and spa is in a great location in the Old Quarter and I’d definitely stay there again.
Stayed 13 nights in Jul 2025