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Sunline Hotel

3.5 star property
Hotel with a coffee shop, steps from Hoan Kiem Lake

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Photo gallery for Sunline Hotel

Terrace/patio
Executive Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV
Reception
X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Terrace/patio
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Double Room, City View

Honeymoon Double Room, City View | Living area | 32-inch flat-screen TV with cable channels, TV

Honeymoon Double Room, City View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch flat-screen TV with cable channels, TV

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony) | Living area | 32-inch flat-screen TV with cable channels, TV

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, City View

32-inch flat-screen TV with cable channels, TV

Executive Room, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Family Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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Reception

Hanoi Brilliant Hotel and Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 615 reviews
Hanoi Brilliant Hotel and Spa

About the neighborhood

Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn - Bảo Khánh - ‬1 min walk
  • ‪Gc Bar - ‬1 min walk

About this property

Sunline Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Sunline Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • An elevator, concierge services, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Frequently asked questions

Is Sunline Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunline Hotel?

There is free parking nearby.

What time is check-in at Sunline Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sunline Hotel?

Check-out is at noon.

Does Sunline Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 418500 per vehicle applies.

Where is Sunline Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 20 minutes.

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Sunline Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 410 reviews
Rating 8 - Good. 149 out of 410 reviews
Rating 6 - Okay. 17 out of 410 reviews
Rating 4 - Poor. 3 out of 410 reviews
Rating 2 - Terrible. 4 out of 410 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KRS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly appointed hotel. Very close to the action, however, removed enough for when you needed some quiet. Very friendly staff, decent breakfast, clean facilities.
Stayed 5 nights in Apr 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice hotel in an excellent location on a quiet street in the old quarter of Hanoi.
Stayed 5 nights in Dec 2022

8/10 Good

Kiyotsugu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to go sightseeing around Hồ Hoàn Kiếm. Hotel staffs are very kind and hotel is very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Leti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and simplicity.

This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Stayed 6 nights in Feb 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hoan Kien Lake.
Stayed 6 nights in Dec 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service!

The location and service at the hotel was really great. The hotel staff was always happy and really helpful. Would recommend to try the pizza restaurant outside of the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, great location, and good size clean rooms. I’d definitely come back.
Stayed 3 nights in Jan 2023

10/10 Excellent

Nhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable even though rooms are tight. Clean and staff are nice and professional
Stayed 2 nights in Jun 2024

10/10 Excellent

Wai Ming Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that famous spots could be reached within 10 minutes walk. The staff are very helpful and polite. Breakfast is yummy!
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time I have stayed at Sunline Hotel. This time for 4 weeks. Wonderful! Service, cleanliness help and friendliness of the staff superb. Will definitely stay there again on my next trip to Hanoi. Very highly recommend
Stayed 25 nights in Oct 2024

10/10 Excellent

evan

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Stayed 5 nights in Jun 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sisira S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024

8/10 Good

HeeDong

Liked: Cleanliness, property conditions & facilities
Everything is ok
Stayed 3 nights in Mar 2023

10/10 Excellent

Bab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only compliments
Stayed 3 nights in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.
Stayed 1 night in Mar 2023

10/10 Excellent

Shu Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Stayed 3 nights in Jan 2024

10/10 Excellent

M'Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Stayed 3 nights in Jul 2023

8/10 Good

Trung

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Taku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

sally

Stayed 2 nights in Sep 2024