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La Palm Hotel

3.0 star property
Central Hanoi hotel connected to a shopping center, a quick walk to Thang Long Water Puppet Theatre

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Photo gallery for La Palm Hotel

Reception
Junior Suite | Bathroom | Free toiletries, hair dryer, slippers, towels
Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Bidet
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
45 Hang Bo, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 6 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.5 miles
  • Hanoi Opera House - 19 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.4 miles

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬1 min walk
  • ‪Quán Bánh Xèo - Nem Cuốn - ‬1 min walk
  • ‪Phở trộn Hạnh Xích - ‬1 min walk
  • ‪Lucky Day restaurant - ‬1 min walk
  • ‪Fresh Juice Bar - ‬1 min walk

About this property

La Palm Hotel

Hotel near Thang Long Water Puppet Theatre
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, La Palm Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a snack bar/deli. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services
  • An elevator, tour/ticket assistance, and a computer station
  • A gift shop, free newspapers, and smoke-free premises
Room features
All guestrooms at La Palm Hotel boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Flower Hotel
Spring Flower Hanoi
Spring Flower Hotel
Spring Flower Hotel Hanoi
La Palm Hotel Hotel
La Palm Hotel Hanoi
Spring Flower Hotel
La Palm Hotel Hotel Hanoi

Frequently asked questions

Is La Palm Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at La Palm Hotel?

Check-in begins at 2:00 PM.

What time is check-out at La Palm Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Palm Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.

Where is La Palm Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Ngoc Son Temple, and St. Joseph's Cathedral of Hanoi. Hoa Lo Prison Museum and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.

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La Palm Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 99 reviews
Rating 8 - Good. 30 out of 99 reviews
Rating 6 - Okay. 17 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Apolinario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean bathroom, good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter
Stayed 1 night in Nov 2024

8/10 Good

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to many different attractions and restaurants.

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly, helpful and go above and beyond. Good location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, good location

I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andraous

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly
Stayed 1 night in Mar 2024

6/10 Okay

ZHENG HAN

Disliked: Amenities
Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds. In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room. That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi. Overall however, I would not stay in the hotel again. There are better ones elsewhere.

6/10 Okay

Masae

Disliked: Amenities, property conditions & facilities
観光拠点には良かった
Stayed 4 nights in May 2023

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage; sehr freundlich und hilfsbereit gutes Frühstück Buffet
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

喧騒と混沌

スタッフの対応も丁寧で、長期滞在に対してお部屋を替えて頂いたりと親切に対応して頂きました。朝食ブュッフェも美味しかったです。旧市街の中心にあり、動くのに便利な立地でした。
Stayed 10 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr bemühtes, freundliches Personal, hilfsbereit Zimmer sind groß
Stayed 3 nights in Apr 2019

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Aki, Okinawa Japan

Liked: Cleanliness, staff & service, property conditions & facilities
もう馴染みになっているのでいつものように気持ちよく迎えてくれました。
Stayed 1 night in Mar 2019

10/10 Excellent

AkihiroOno, Okinawa, Japan

Liked: Cleanliness, staff & service
Junior Suite room が特に気に入っています Expedia を経由するとJunior Suite が取れないことがあるのでこれからはSpring Flower Hotel に直接連絡して予約を入れることにしました
Stayed 3 nights in Feb 2019

10/10 Excellent

GinaLe, Cali girl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁
Stayed 3 nights in Jan 2019

6/10 Okay

Daniel Reto

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Reini, Hamburg

Liked: Cleanliness, staff & service
I "Old Quater" sehr Zentral gelegen, das Personal ist super freundlich und hilfsbereit, das Frühstück sehr gut und reichhaltig! Absolut empfehlendswert, ich fahre da wieder hin!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel Accueillant et très serviable. Bon buffet de petit-déjeuner avec du choix. Chambre bien aménagée et très propre. Bien situé dans la vieille ville, rue un peu bruyante. À recommander.
Stayed 1 night in Nov 2018

10/10 Excellent

Frederick

Clean, quiet, convenient.

We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.
Stayed 1 night in Aug 2018

6/10 Okay

Anthony, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location but hotel abit old

Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.
Stayed 1 night in Jul 2018

6/10 Okay

Man, 香港

Liked: Staff & service, room comfort

不錯的酒店

提供免費早餐，款式一般。床很舒適，令我睡得很好。但浴缸有少許污跡，空調要用多點時間才能操作。酒店位於夜市附近，食野飲野好方便。
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

가격만큼만 합니다

시내한복판이라 소음이 좀 있어요 직원분들 너무 친절하고 좋았지만 룸자체의 컨디션은 그닥.. 가격만큼의 컨디션이니 참고하세요
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a three star experience

We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.

4/10 Poor

lucio flavio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017