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Splendid Star Grand Hotel & Spa

4.0 star property
Art Deco hotel with a full-service spa connected to a shopping center in Hanoi

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Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Property entrance
Daily buffet breakfast (USD 4 per person)
Family Room, 2 Queen Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • City view
  • 36.4 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Pillowtop beds, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Pillowtop beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Double Room, 1 Queen Bed

Pillowtop beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Pillowtop bed
  • City view
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪La Place - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar, and a business center. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured self parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendid Star Grand Hotel & Spa?

Self parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is steps from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 974 reviews
Rating 8 - Good. 200 out of 974 reviews
Rating 6 - Okay. 80 out of 974 reviews
Rating 4 - Poor. 36 out of 974 reviews
Rating 2 - Terrible. 36 out of 974 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!
Stayed 1 night in Jun 2025

10/10

Well situated hotel not far from the old quarter, customer service is impeccable, very nice and helpful staff 24 hours a day
Stayed 8 nights in Apr 2025

10/10

Staff was very friendly and helpful. They did thier best to meet all my needs. Cleaning staff was very friendly and did a wonderful job keeping my room clean and well stocked.
Stayed 11 nights in Mar 2025

8/10

It was a nice stay.
Stayed 5 nights in Dec 2024

10/10

Excellent hotel,They have everything you name it. Testy breakfast, nice fitness facilities. Room is very high tech nice bathroom. I gave this hotel 10 out of 10 score.
Stayed 2 nights in Feb 2025

10/10

The hotel was very convenient and highly accessible to the Old Quarter of Hanoi. It is located off a side street away from the busy street that made it more pleasant to stay in. The rooms were comfortable and had plenty of space and served traditional cuisines for breakfast that we were able to try and enjoy. They were also very helpful with coordinating the transportation to and from the airport and gave us recommendations of places and restaurants to visit.
Stayed 2 nights in Jan 2025

10/10

Perfect hotel on perfect location to discover Hanoi
Stayed 3 nights in Sep 2024

8/10

Cute little hotel in old quarter - note it is not 4 star standard more like a 3 star hotel however the staff were amazingly helpful and friendly and made our stay very special. We were after big rooms and good location and that is exactly what we got so we were very happy. Even booking tours with the hotel was easy, reliable and reasonably priced.

10/10

Amazing hotel, nice people (everyone!) great position Brian and kimmie were super ! Will be back again!
Stayed 1 night in Nov 2024

10/10

Great location and staff wonderful. Great place to stay in hanoi
Stayed 1 night in Aug 2024

10/10

The staff were all kind and considerate. Very near to must-go places.
Stayed 1 night in Nov 2024

10/10

Great hotel where the rooms are superb and staff are welcome and helpful
Stayed 3 nights in Aug 2024

10/10

Nice, clean, and friendly staff. Very good value for the price.
Stayed 2 nights in Nov 2024

10/10

Great location
Stayed 1 night in Aug 2024

10/10

Fantastic hotel, Mr Dong booked our Ha Giang loop tour for us and it was absolutely incredible. He went out of his way to make our trip memorable, he is a great asset to this hotel.
Stayed 2 nights in Oct 2024

10/10

The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!
Stayed 8 nights in Nov 2024

10/10

Okay fantastic Hotel convenient location staff very helpful and knowledgeable and very helpful when my sister was sick with medication
Stayed 2 nights in Nov 2024

10/10

Good.Ms Rose take good care for us.
Stayed 4 nights in Jan 2025

10/10

Everything was great.
Stayed 2 nights in Oct 2024

10/10

The hotel was fantastic. The place was good, good service and helpful
Stayed 2 nights in Aug 2024

8/10

Overall great stay!
Stayed 1 night in Feb 2024

10/10

Mr Dong was brilliant when arriving and checking out. Stagg very helpful!

8/10

The hotel is tucked in a small alley. This hotel is rated 4 star hotel on the website but in my opinion it should be rated as 3 stars.
Stayed 4 nights in Oct 2024

10/10

Great location and very friendly staff. Recommend to all
Stayed 1 night in Aug 2024

10/10

Martin and receptors are good for everything~~
Stayed 3 nights in Nov 2024