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SQ HANG GAI HOTEL & SPA

4.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for SQ HANG GAI HOTEL & SPA

Front of property
Hallway
Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar
Suite, Balcony, City View | Balcony
Outdoor pool, open 7:30 AM to 10 PM, sun loungers

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Executive Double or Twin Room, City View

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Down duvet
Premium bedding
Separate bedroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Suite with Terrace

Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar

Suite with Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Opera House - 15 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk

About this property

SQ HANG GAI HOTEL & SPA

Luxury upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near SQ HANG GAI HOTEL & SPA, which provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in a body scrub, a deep-tissue massage, and aromatherapy at Silk Spa, the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), express check-in, and concierge services
  • A computer station, free newspapers, and a TV in the lobby
  • Massage treatment rooms, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10 PM.

Is SQ HANG GAI HOTEL & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at SQ HANG GAI HOTEL & SPA?

Motorcycle parking only.

What time is check-in at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at SQ HANG GAI HOTEL & SPA?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does SQ HANG GAI HOTEL & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is SQ HANG GAI HOTEL & SPA located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Hanoi Opera House are also within 1 mi (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

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SQ HANG GAI HOTEL & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 5 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Svein Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice place
Stayed 4 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Stayed 7 nights in Feb 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jasmin

Liked: Staff & service, amenities, property conditions & facilities
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Stayed 20 nights in Jan 2025

10/10 Excellent

lindsey Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay. Can’t thank the hotel enough for the ease in which we felt welcomed. From days and weeks before the stay, emailing/whatsapping to make sure I had everything planned. All the way through the stay with booking taxis and offering advice for best things to do in Hanoi. Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice People, newly renovated hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options eg lunch and or dinner. Bar area would also be good. Overall was a good stay but could be better wrh above changes
Stayed 4 nights in Feb 2025

4/10 Poor

Kei

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The good thing about this hotel is the location. It's close to Hoan Kiem Lake. Spas, restaurants, and shopping are all within walking distance. It's lively outside until late at night, but it's not that bad inside. It's nice that there's a bathtub, but it was the worst when the sink and toilet got flooded after taking a shower. It's okay for single use, but if you're staying with a partner, the person who uses the bathroom later won't feel very good. And there was another big problem. I left my T-shirt and bracelet at this hotel. At first, I thought it was only the bracelet that was lost, so I asked the manager about it, but he said that they hadn't found anything else. However, I later realized that I had also left my T-shirt in the room, which seemed strange. A small bracelet might be overlooked, but I can't imagine that the cleaning staff would miss a T-shirt as well. So, unfortunately, it's possible that the cleaning staff didn't do their job properly. The front desk manager was very nice, but my experience at this hotel was not very good. Please be careful with your personal belongings. If you forget them, they won't come back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Teck Heng

Liked: Cleanliness, staff & service, property conditions & facilities
So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out. Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response !
Stayed 4 nights in Nov 2024

10/10 Excellent

Tetsunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どこへもアクセスしやすい素晴らしいロケーション、素晴らしい設備、素晴らしいスタッフの皆さんであり、オススメします。また泊まりたいと思います。
Stayed 2 nights in May 2025

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovierte Zimmer, gutes Frühstück, nettes Personal
Stayed 4 nights in Apr 2025

10/10 Excellent

Binh

Stayed 3 nights in Apr 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 6 nights in Apr 2025

10/10 Excellent

Taekyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dernière escale à Hanoï

Hôtel très bien placé, dans le vieux quartier. Chambres spacieuses décorées avec soins, petit déjeuner parfait, gargantuesque et très varié. Je recommande.
Stayed 2 nights in Apr 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Martine

Liked: Cleanliness, staff & service, amenities
Je recommande fortement!
Stayed 2 nights in Apr 2025