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SQ HANG GAI HOTEL & SPA

4.0 star property
Guests feel pampered by the attentive staff at this Hanoi retreat, where they can indulge in rejuvenating spa treatments or lounge by the outdoor pool

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Photo gallery for SQ HANG GAI HOTEL & SPA

Front of property - SQ HANG GAI HOTEL & SPA (Hanoi)
Hallway - SQ HANG GAI HOTEL & SPA (Hanoi)
Breakfast, lunch, dinner served; international cuisine - SQ HANG GAI HOTEL & SPA (Hanoi)
Suite, Balcony, City View | Balcony - SQ HANG GAI HOTEL & SPA (Hanoi)
Outdoor pool, open 7:30 AM to 10 PM, sun loungers - SQ HANG GAI HOTEL & SPA (Hanoi)
Silk Queen Hotel in central Hanoi offers a daily manager's reception, spa services like Swedish massages, a sunny terrace, and an outdoor pool. Amenities include an on-site restaurant, bar, gym, and roundtrip airport shuttle.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Balcony, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Suite with Terrace

Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar

Suite with Terrace

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, SQ HANG GAI HOTEL & SPA is in a shopping district and near the airport. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at Hanoi Stadium. Visit our Hanoi travel guide
Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hang Gai Street showing signage and street scenes
    Hang Gai Street
    2 min walk - 0.1 miles
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    2 min walk - 0.1 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre which includes night scenes, performance art and nightlife
    Thang Long Water Puppet Theatre
    5 min walk - 0.3 miles
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station
    15 min walk
  • Noi Bai Intl. Airport (HAN)
    49 min drive

Restaurants

  • MẸT Vietnamese restaurant & Vegetarian Food MET 5
    1 min walk
  • Phở Gà Hàng Hòm
    1 min walk
  • Gau Coffee & Bakery
    1 min walk
  • Quoc Huong
    1 min walk
  • Phở Bưng
    1 min walk

About this property

SQ HANG GAI HOTEL & SPA

Luxury upscale hotel near St. Joseph's Cathedral of Hanoi
Hanoi Old Town Night Market and Hoan Kiem Lake are located near SQ HANG GAI HOTEL & SPA, which provides a free daily manager's reception, a terrace, and dry cleaning/laundry services. Indulge in a hot stone massage, a body wrap, and a body scrub at Silk Spa, the onsite spa. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • A roundtrip airport shuttle (surcharge), express check-in, and a 24-hour front desk
  • Concierge services, a computer station, and a front-desk safe
  • A gift shop, a TV in the lobby, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and on-request microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

Does SQ HANG GAI HOTEL & SPA have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10 PM.

Is SQ HANG GAI HOTEL & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at SQ HANG GAI HOTEL & SPA?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does SQ HANG GAI HOTEL & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is SQ HANG GAI HOTEL & SPA located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 17 minutes.

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Reviews

SQ HANG GAI HOTEL & SPA Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 11 out of 110 reviews
Rating 4 - Poor. 3 out of 110 reviews
Rating 2 - Terrible. 0 out of 110 reviews

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly hotel staff. Good location, easy to get to. Would stay again!
Stayed 1 night in Jan 2026

8/10 Good

Alyson

Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025

10/10 Excellent

Sanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the SQ Hang Gai Hotel & Spa, and it was an absolutely fantastic experience. From the moment I arrived, the service was top-notch. The Room: My room was spotlessly clean and well-maintained, providing a quiet and comfortable sanctuary away from the bustling streets of Hanoi. The Staff: The entire team was incredibly courteous and helpful, always going out of their way to ensure I had everything I needed. Special Mention: A huge thank you to Hana! She truly made my stay special with her exceptional hospitality and attention to detail. Location: You couldn't ask for a better spot—right in the center of the Old Quarter, within easy walking distance to Hoan Kiem Lake and the best local food. I will certainly be recommending this hotel to anyone visiting Hanoi. I can't wait to come back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely amazing and trustworthy, great position, in the heart of the old sector.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff perfect family room!
Stayed 3 nights in Jun 2025

8/10 Good

Océane

Liked: Property conditions & facilities, room comfort
Good location, really helpful staff. The rooms are good, cleaning ok..
Stayed 3 nights in Aug 2025

10/10 Excellent

CORAZON

Liked: Cleanliness, amenities, property conditions & facilities
We booked the (family) triple room , only problem is the shower where the bathtubi is,no ahower curtains, so its quite wet after u finished using the shower, but otherwise the toom is roomy enough for the 3 of us, not too noisy , though its not really soundproofed, The staff are helpful, friendly, polite. The area is safe.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love them. The location is awesome. Staff is so friendly. We’ve been here a couple times in the last year. Will not stay anywhere else
Stayed 13 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025

10/10 Excellent

Alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing staff excellent beds very comfortable room lovely and clean. Staff excellent and very accommodating.
Stayed 2 nights in May 2025

8/10 Good

chao hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice service
Stayed 3 nights in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Svein Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice place
Stayed 4 nights in Apr 2025

6/10 Okay

Adam

Liked: Staff & service, room comfort
It's right in the old quarter so it's old school. It was pretty good, the staff were good and friendly. We chose the penthouse which is on level 11. The lift only goes to 9 then you walk up 2 flights of stairs. It was 37 degrees in the room when we got there. The balcony was excellent once the sun went down.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Stayed 7 nights in Feb 2025

8/10 Good

Øyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice People, newly renovated hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Stayed 20 nights in Jan 2025

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, right in the middle of everything, such a convenient location and only a 10 min walk to train street! Will definitely stay here again. 10/10!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmin

Liked: Staff & service, amenities, property conditions & facilities
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very centrally within the Old Quarter of Hanoi and it is so easy to walk around to many other parts of the city. The room was spacious and very clean. The staff were very helpful. Excellent value for money.
Stayed 6 nights in Apr 2025

10/10 Excellent

lindsey Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of the action...

A very comfortable hotel in a great location, moments from the Water Puppets Theatre. Right in the heart of the city, easy access to the Night Market and Train Market. The only slight niggle was our City View room looked over an alleyway to an adjacent building (see photo) Good pool on the roof.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice.
Stayed 2 nights in Dec 2024