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Silk Castle Hotel & Spa

4.0 star property
Hotel with free breakfast, steps from Thang Long Water Puppet Theatre

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Photo gallery for Silk Castle Hotel & Spa

Restaurant
Family Room | Pillowtop beds, minibar, desk, soundproofing
View from property
Front of property
Pillowtop beds, minibar, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Pillowtop beds, minibar, desk, soundproofing

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillowtop bed
Private bathroom
Hair dryer
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | Pillowtop beds, minibar, desk, soundproofing

Superior Double Room, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillowtop bed
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, City View

Pillowtop beds, minibar, desk, soundproofing

Family Room, City View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillowtop bed
Private bathroom
Hair dryer
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | Pillowtop beds, minibar, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillowtop bed
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room, No Windows

Pillowtop beds, minibar, desk, soundproofing

Superior Twin Room, No Windows

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2023
Pillowtop bed
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
52A Cau Go - Hang Bac - Hoan Kiem, Hanoi, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 1 min walk - 0.1 miles
  • Hoan Kiem Lake - 2 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 4 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.5 miles
  • Hanoi Opera House - 14 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk
  • ‪Nom Thit Bo Kho - ‬1 min walk
  • ‪Cà Phê Chợ - ‬1 min walk

About this property

Silk Castle Hotel & Spa

Upscale hotel remodeled in 2023 and located near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Silk Castle Hotel & Spa provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a body wrap, a body treatment, or a body scrub. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Luggage storage, concierge services, and smoke-free premises
Room features
All guestrooms at Silk Castle Hotel & Spa feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and printers.
Other conveniences in all rooms include:
  • Hydromassage showers, designer toiletries, and bidets
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 9 floors
  • Built in 2022
  • Renovated entire property - May 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 250000 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Silk Castle Hotel Spa
Silk Castle Hotel & Spa Hotel
Silk Castle Hotel & Spa Hanoi
Silk Castle Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Silk Castle Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Castle Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Silk Castle Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Silk Castle Hotel & Spa?

Check-out is at 11:30 AM.

Does Silk Castle Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Silk Castle Hotel & Spa located?

Located in Old Quarter, this hotel is steps from Ha Noi Gallery and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 5 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 21 minutes.

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Silk Castle Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 4 out of 29 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel where you get what you pay for
Stayed 6 nights in Feb 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Probably was in great condition. Many places to eat. I would recommend the hotel to any travelers.
Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Clean friendly staff and good breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable hotel. Great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. The staff was wonderful and always ready to help. You can also book tours at great prices.
Stayed 4 nights in Apr 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and endlessly helpful with recommendations and bookings.
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for old quarter

This hotel was perfect location in the old quarter next to the lake and many restaurants and cafes. Swtea was really helpful in providing suggestions of where to eat and helping organise a massage with the staff. Also pepper was very friendly and able to help with booking trips and travel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't bother

Do not stay here - read the Google reviews. The rooms are dirty (ours had mold on the walls), tiny and look absolutely nothing like the photos. There are a million other hotels for the same price in the area, avoid this one. We nearly left but our stay was only one night so we stuck it out but I would absolutely never stay here again. The female manager is pretty rude but the gentleman working front desk was nice.
Stayed 1 night in Dec 2024

6/10 Okay

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Work being carried out

The room was nice and the hotel is in a good locations. We also enjoyed the breakfast. However, it was disappointing to find out that work is being carried out on the roof of the property, that meant drilling noise and other loud construction noises began at 6:30am every day and did not end until 6pm. Would have been nice to have been told about this so we could have cancelled our booking and gone elsewhere, or at least known why we were being woken up to such loud banging noises!
Stayed 2 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dzung pepper was extremely friendly, kind and helpful with everything! The front receptionist answered all questions and the door holder works so hard! It was an amazing experience and everyone would enjoy!
Stayed 2 nights in Jun 2024

4/10 Poor

Martin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic hotel , smell of damp. Room small as was toilet& basic shower straight to floor. No great amenities. Breakfast was great included but didn’t have. A quick overnight stay before traveling. Cheap and it reflected it. Would I use again- no. I’d pay a little bit more for comfort & facilities.
Stayed 1 night in Jul 2024

6/10 Okay

Rashmikant

Liked: Cleanliness, staff & service, amenities
Bathroom smiley, rooms very narrow no room for luggage to put and open
Stayed 2 nights in Nov 2023

10/10 Excellent

Bud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jun 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
· Phillip, our host, and the Silk castle Hotel treated us great. We had researched an itinerary for our time in Hanoi and Phillip reached out prior to our trip and made it a reality with very little stress involved. The value was excellent. All our guides were knowledgeable, kind and spoke fluent English. The arraigned transport was top notch. There wasn’t a moment we felt that we had too much on our plate or too little. right across the alley was Suong Pho which became our preferred way to start the day. The hotel was centrally located in the Old Quarter making everything easy to walk to. We felt safe throughout our stay. Phillip and his family were responsive to any matter of request or question. I had sprained my ankle prior to our arrival and after a long day adventuring in Ninh Binh it was very swollen and painful. I had casually asked Phillip where I could find some ice. He proceeded to hop on his Scooter and was back in a matter of minutes with large bag for which he didn’t even ask for reimbursement. He upgraded our accommodations for our last two nights, per his recommendation, and we found that hotel to exceed our expectations. Overall we were very satisfied with the full line of service provided by Phillip and his family. Our only regret was that we were unable to make it to his invitation for rice wine and a home cooked meal.
Stayed 1 night in Jul 2023

6/10 Okay

Monica

Liked: Staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

JAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Youngkyun

Stayed 1 night in Sep 2024

10/10 Excellent

Kohei

Stayed 3 nights in Aug 2024

2/10 Terrible

YUNCHUL

Disliked: Cleanliness, property conditions & facilities, room comfort

화장실에서 청소안한 공용 화장실 냄새나요`

로컬 분위기 즐기고 싶은 사람에게는 최적입니다. 그러나 화장실 냄새 환장하네요 입실할때는 무슨 약품을 뿌렸는지 냄새가 안났는데, 외부에 한번 갔다오니 몇일 청소안한 공중화장실 냄새가 납니다. 조치하라니 방향제 같은거 뿌려주고 좀 있으면 안날거라고, 도버히 못참아서 방바꿔 달랬더니 우여곡절 긑에 바꾸긴 했는데, 많이 덜하긴 했는데 역시 방향제로 유지되고 있었어요~ 인도인들이 싼맛에 많이 머무는듯 해요. 다신 가고 싶지 않았어요~
Stayed 3 nights in Jun 2024

2/10 Terrible

JONGHO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Katsumi

Liked: Staff & service, amenities
初めてのベトナム旅行でしたが、全てのスタッフが、その時々の問題を、素早く、的確に、また、フレンドリーに、解決してくれました。このホテルのスタッフがいなければ、初めての旅行は、快適なものにならなかったでしょう。 とてもいいホテルマンが、揃っています。ありがとう御座いました。
Stayed 1 night in Nov 2023