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Shining Central Hotel & Spa

4.0 star property
Central hotel with a full-service spa connected to the convention center in Hanoi

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Photo gallery for Shining Central Hotel & Spa

Bar (on property)
Senior Double Room | View from room
Front of property
Senior Double Room | Minibar, in-room safe, desk, soundproofing
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, soundproofing

Junior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
Jetted bathtub
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
Jetted bathtub
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Executive Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Premier Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Senior Double Room

Senior Double Room | Minibar, in-room safe, desk, soundproofing

Senior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

L’HÔTEL du LAC Hanoi

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  • Free WiFi
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9.8 out of 10, Exceptional, 1,051 reviews
L’HÔTEL du LAC Hanoi

About the neighborhood

Map
20 Lo Su Street, Ly Thai To Ward, Hoan Kiem District, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬2 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk

About this property

Shining Central Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Near Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Shining Central Hotel & Spa provides a terrace, dry cleaning/laundry services, and a 24-hour gym. Indulge in a body treatment, a facial, and a body scrub at Shining Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a steam room and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and an elevator
  • Concierge services, a 24-hour front desk, and a porter/bellhop
  • Tour/ticket assistance and luggage storage
Room features
All 50 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers or jetted bathtubs plus free toiletries and hair dryers
  • TVs with cable channels
  • Childcare services, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 468000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 510000 per vehicle (one-way)
  • Rollaway bed fee: VND 468000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Shining Boutique Hotel Hanoi
Shining Boutique Hotel
Shining Boutique Hanoi
Shining Boutique
Shining Boutique Hotel Spa
Shining Central Hotel Spa
Shining Boutique Hotel Spa
Shining Central & Spa Hanoi
Shining Central Hotel & Spa Hotel
Shining Central Hotel & Spa Hanoi
Shining Central Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Shining Central Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shining Central Hotel & Spa?

Motorcycle parking only.

What time is check-in at Shining Central Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Shining Central Hotel & Spa?

Check-out is at noon.

Does Shining Central Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 510000 per vehicle applies.

Where is Shining Central Hotel & Spa located?

Located in Old Quarter, this spa hotel is steps from Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Thang Long Water Puppet Theatre. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 24 minutes by foot.

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Shining Central Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 152 reviews
Rating 8 - Good. 39 out of 152 reviews
Rating 6 - Okay. 3 out of 152 reviews
Rating 4 - Poor. 1 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive hotel with attentive, English-speaking staff, and clean rooms. Great location and good value overall.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for 1 night but was very comfortable and the staff were fabulous. Located near the lake and the water puppet theatre so many sights were easily walkable.
Stayed 1 night in Mar 2025

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. The most friendly and helpful staff. Our room was clean and comfortable. I had a hot stone massage at the spa; it was excellent and offered good value for the service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your breakfast preparation, really appreciated
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wonderful, helpful and kind. Breakfast good. Room very large by Hanoi standards, and extremely comfortable. Enjoyed our stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Hayley

Liked: Staff & service
Disliked: Property conditions & facilities
Location of the hotel is good. Very central, and just a short walk to the lake. The hotel itself would benefit from a deep clean. Some staff were friendly and helpful, others looked disinterested (bar staff and guys on the door) Reception area was smart, however was greeted on our floor by ripped carpet outside the lift. The hotel room itself was okay, the bathroom appeared to have been separated from the sleeping area as an afterthought. A bit of tender loving care could make this hotel a decent 3 star hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Megumi

Liked: Cleanliness
Very nice hotel
Stayed 3 nights in Mar 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Had a good nights sleep , bed was comfortable but small compared to other hotel rooms in Hanoi. Shower had good warm water pressure. Staff were excellent especially Leo. Very polite and a helpful young man. Convenient location, close to all tourist hotspots. Pictures on site are not same as bedroom
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating and helpful when my partner and I needed to stay an extra night and went out of their way above and beyond to ensure we had everything we required. Thank you so much for a wonderful stay, highly recommended.

10/10 Excellent

Sheldon

Liked: Staff & service, amenities, property conditions & facilities
The staff at Shining Boutique are so wonderful. They called us upon arrival to make sure we were on our way. They were happy to help with anything we needed. Would stay here again!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.
Stayed 3 nights in Mar 2024

8/10 Good

Toru

Liked: Cleanliness, staff & service
The room was upgraded. Room was clean and staffs are kind. Air conditioner should be upgraded. It takes a very long time to adjust room temperature.
Stayed 2 nights in May 2023

10/10 Excellent

Wee Teck

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend the Shining Central. The hotel is well located in the Old Quarter, with nearby provision stores and restaurants. The room I stayed in was comfortable and clean. Breakfast was a good spread of local Vienamese and international buffet dishes. But the biggest recommendation has to go to the staff, who were very helpful and friendly. They helped us to buy last minute tickets to the water puppet show, and arranged a driver to the Perfume Pagoda complex. They also called me to tell me that I'd accidentally left behind a jacket in the room, and arranged to send it to me back home. Superb service!
Stayed 6 nights in Dec 2023

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile to be back here again

Hotel just reopened after 4 months after Covid situation in Vietnam, hence a very neat and nice hotel overall. Location is also walkable (10mins) to nearby Bia Hoi Junction. Hotel also offer a discounted for their massage/spa packages, which is a good deal too. A very welcoming sight upon entering the room as informed we are celebrating an occasion and they duly got the room prepared for it, thank you for the effort and dedication. It was a good view from the highest floor of your hotel, despite it is only 9 floors. However, would like to highlight that whenever we enter the room each time we came back, there is still foul smell after opening the door. Maybe it could be due to the air circulation when the aircon is off when we head out, but it is alright after 5mins. Other than that, the stay is wonderful ! Will be happy to be back here again.
Stayed 3 nights in Dec 2022

8/10 Good

YUICHI

Liked: Staff & service
Disliked: Room comfort

ほとんど窓がない

窓がないので、息苦しい　屋上バーに行くのがよいです。
Stayed 1 night in Dec 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La pasamos exelente, el hotel está bien ubicado, la atención de primera, Todos los que allí trabajan muy atentos y cordiales:
Stayed 3 nights in Nov 2024

10/10 Excellent

DARYL POE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

SEOYOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

적극 추천 할게요

하노이에 또 가게 된다면 여기에 다시 지낼 정도로 저는 만족도가 높았습니다. 모든 직원분들이 친절했지만 특히 안경 쓰신 여자 직원분 최고십니다. 한국말도 완벽하시고 모든 적극적으로 도와주셨습니다. 돈 찾으려고 ATM을 찾았는데 날도 덥고 길도 잘 몰라서 헤맸는데 직원분이 오토바이로 안내해 주셨어요. 고장 나거나 돈이 인출 안되는 곳도 많았는데 여기저기 계속 데려다주시고 너무 감사했습니다. 사파 가려고 아침 버스 타야 했는데 맛있는 샌드위치도 싸주시고 너무 감동받았어요
Stayed 2 nights in Aug 2023

8/10 Good

Annalena

Liked: Cleanliness, staff & service, property conditions & facilities
Det var dåligt med språket personalen var dåliga på engelska.Pärmen som finns på receptionen var inte skriven på engelska
Stayed 2 nights in Feb 2020

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好立地でスタッフの対応も◎、高コスパ

旧市街にも、大聖堂周辺にもアクセスしやすい場所で、探したところ、このホテルに決めました。 結果、とてもよかったです。近いだけでなく、細い通りがたくさんある中で、とても見つけやすい場所でした。 部屋はきれいで、バスタブ付きの部屋にアップグレードしてもらえ、町歩きで疲れた体を癒せました。 旧市街にありがちな、排水設備の悪さや、うるささもありませんでした。 スタッフの女性たちはとても魅力的で、親切で、いろいろな質問や要望にも快くこたえてくれました。 またハノイへ行くことがあれば、リピートします。
Stayed 2 nights in Feb 2020

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地便利、スタッフの対応も◎　

Stayed 3 nights in Feb 2020

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t disappoint

Great service, and wonderful massage!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter, Hanoi. Absolutely perfect for our needs.
Stayed 1 night in Feb 2020

10/10 Excellent

SEJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location, kind staffs, super quiet room.
Stayed 2 nights in Feb 2020