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Serenity Villa Hotel

3.0 star property
Hotel with free breakfast, steps from St. Joseph's Cathedral of Hanoi

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Photo gallery for Serenity Villa Hotel

Exterior detail
Serenity Villa Suite | Minibar, in-room safe, desk, soundproofing
Exterior detail
Exterior detail
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Serenity Villa Suite

Serenity Villa Suite | Minibar, in-room safe, desk, soundproofing

Serenity Villa Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, soundproofing

Family Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • City view
  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
28A Ngo Huyen St, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 8 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 9 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles
  • Hanoi Opera House - 16 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Serenity Villa Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Serenity Villa Hotel, which provides free continental breakfast, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), concierge services, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and free newspapers
  • A 24-hour front desk and a front-desk safe
Room features
All guestrooms at Serenity Villa Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17.00 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serenity Villa Hotel Hanoi
Serenity Villa Hotel
Serenity Villa Hanoi
Serenity Villa
Serenity Villa Hotel Hotel
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hotel Hanoi

Frequently asked questions

Is Serenity Villa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Villa Hotel?

Serenity Villa Hotel doesn't offer parking.

What time is check-in at Serenity Villa Hotel?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Serenity Villa Hotel?

Check-out is at noon.

Does Serenity Villa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17.00 per vehicle applies.

Where is Serenity Villa Hotel located?

Located in Old Quarter, this hotel is steps from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 20 minutes.

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Serenity Villa Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 42 reviews
Rating 8 - Good. 22 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Nice location, needs a revamp!

Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel clean in great location

I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room was large, clean and with a comfortable bed. I would go back.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good peaceful hotel in great location

I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Belle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the old quarters.

We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Van, Sugar Land, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what expected.

The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.
This review was submitted before 2018 and has not been verified.

6/10 Okay

SOSO, SEINE ET MARNE

Situé pas loin de l'église.

Bien situé dans une impasse calme, pas d'accès de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'était pas terrible, beaucoup de lacunes pas présentables comme sur les photos... Mais bon, c'est passable !
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideal um die Altstadt Hanoi's zu erkunden

-ideal um die Altstadt zu Fuß zu erkunden -sehr freundliches und hilfsbereites Personal -Tourbuchung ohne Probleme möglich -die Abholung vom Flughafen Bahnhof hat super geklappt
This review was submitted before 2018 and has not been verified.

4/10 Poor

sungil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

가격대비 추천하고 싶지 않은 호텔입니다.

가격대비 절대 추천하고 싶지 않은 호텔입니다. 첫날 오버부킹으로 동급의 다른곳에서 1박을 하게 되었고 다음날 체크인하는 불편함이 있었으며 체크인해보니 오히려 1박 했던곳 시설이 더 좋았으며, 위치는 주변 성요셉성당과 인접하여 편리, 식사는 생과일 쥬스와 별도 추가 메뉴만 그럭저럭이었음. 직원들은 대체로 친절하나 만족할 정도는 아니며, 청소는 매우 깨끗하게 하나 시설이 너무 노후하고 결정적으로 수압이 너무 낮아 불편했음. 주변 시당들은 평범하나 외국인 상대 가게여서 인지 가격대비 비싼편임. 절대 추천하고 싶지 않은 호텔입니다.
This review was submitted before 2018 and has not been verified.

8/10 Good

kim, australia

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with central locatiin

The staff were very helpful and polite. Their English was good and they helped us booked tours, taxis etc. One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge. The only downfall, there was only one chair in our room which wasn't very comfortable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

easy to go to the main attractions nice staff spacious rooms
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテルです

ホアンキエム、旧市街エリアには、たくさんのホテルがありますが、部屋の広さ、清潔さなど、同価格帯のホテルと比べて、より快適な部屋でした。 wifiの接続も問題なく、シャワーのお湯も途中で切れることもなく、最後まで使えました。
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

SF, MZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kurzer Stopover in Hanoi vor der Weiterreise nach Ha Long
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ruhig gelegen, sehr sauber, Zimmer noch recht neu (aber etwas billig) ausgestattet, Personal freundlich und hilfsbereit.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

DONG KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Location, Nice Staff

The hotel was Perfect, Great Location with Large Room and Very Kind staff. I strongly recommend this hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Patrick, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place for the budget traveling couple

Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.
This review was submitted before 2018 and has not been verified.

8/10 Good

ashleigh, Boronia

Liked: Staff & service, property conditions & facilities, room comfort

Serenity villa

Very polite and helpful staff, walking distance to everything.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Mario, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities

Qualité/prix

L'hôtel est situé dans le vieux quartier, plus spécifiquement le "backpacker area". Plusieurs Resto à proximité. Les gens de l'hôtel sont très aimable et serviable. Pour ce qui est de la chambre grande, propre et bien équipée. Mais il y a beaucoup de bruit (Klaxon, construction)
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Very good

The hotel was very clean and comfortable to stay for a night. The service was very good. Everyone was very friendly! Thank you
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Thomas, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but don't go to Vietnam

Loved the hotel, the first night they were over booked so was sent to a bin hotel (this is common in Vietnam, sometimes it's a scam but this was a genuine mistake) they made up for this of the stay by giving me a free room upgrade. The staff at the hotel lovely and couldn't be more helpful :-) Vietnam is an interesting place, I wouldn't return due to the level of scams and most residences see westerners as cash machines with no soul. Thailand, Taiwan and Cambodia are much nicer places for tourists and almost just as cheap :-) Most market sellers will attempt to overcharge you, don't even bother unless you have a Vietnamese person with you to get you the correct price. Seeing the chaos of Vietnam could be worth it, but I didn't find it enjoyable or pleasant.
This review was submitted before 2018 and has not been verified.

8/10 Good

Seongjoon, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 최고 호텔

위치가 조용하고 객실은 매우 깨끗하고 조식이 매우 좋았음.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음엔 찾기가 좀 어려웠지만 위치는 아주 좋다. 와이파이도 훌륭하다. 직원들이 매우 친절하고 도움을 많이 주었다. 침구에 머리카락(내것이 아닌것이 확실) 뭍어 있어서 약간 아쉬웠지만 객실도 깨끗하고 전반적으로 매우 훌륭하다.
This review was submitted before 2018 and has not been verified.

8/10 Good

ULE, Hessen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unglaubliche Lage mitten in der Altstadt

Am Ende einer Seitengasse einer Nebengasse...zentraler ist kaum möglich! 2 Minuten Laufweg zur St. Joseph Kathedrale, 5 Minuten zum See, alle Arten von Shops, Suppenküchen und Restaurants in direkter Umgebung, die Lage ist unübetroffen! Das Hotelpersonal ist sehr freundlich und unglaublich hilfsbereit. Toller Service, Frühstück lecker. Mehr können drei Sterne auch in Deutschland nicht bieten (eher weniger...auf jeden Fall was den Service betrifft...)