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PARKROYAL Serviced Suites Hanoi

Property class: 4

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Photo gallery for PARKROYAL Serviced Suites Hanoi

A modern living room with a flat-screen TV, a sofa, a dining table with chairs, and a large window offering a city view. - PARKROYAL Serviced Suites Hanoi (Hanoi)
A modern hotel with a rectangular shape, multiple floors, and a prominent entrance. - PARKROYAL Serviced Suites Hanoi (Hanoi)
A modern kitchen with a central island, a dining area with a table and chairs, and a large window offering a view of the city and water. - PARKROYAL Serviced Suites Hanoi (Hanoi)
A modern hotel room with a large window offering a city view, a flat-screen TV mounted on the wall, and a cozy seating area with a sofa and a small coffee table. - PARKROYAL Serviced Suites Hanoi (Hanoi)
A modern indoor pool area with lounge chairs and a view of the city. - PARKROYAL Serviced Suites Hanoi (Hanoi)
Located close to West Lake, PARKROYAL Serviced Suites Hanoi provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 1 Bedroom Deluxe

Room

1 Bedroom Deluxe

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Premier Lakeview

A modern hotel room with a large bed, a nightstand, a vase with flowers, and a city view through large windows.

1 Bedroom Premier Lakeview

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 Bedroom Premier Lakeview with Study

A modern bedroom with a bed, a chair, a TV, and a view of the city.

1 Bedroom Premier Lakeview with Study

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Suite

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Deluxe

A hotel room with a large bed, a view of a building, and a painting on the wall.

2 Bedroom Deluxe

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 2 Bedroom Premier Lakeview

A hotel room with a large bed, a city view, a painting, and a window with curtains.

2 Bedroom Premier Lakeview

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for 3 Bedroom Premier Lakeview

A modern bedroom with a bed, a chair, a TV, and a view of the city.

3 Bedroom Premier Lakeview

  • Lake view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free wired internet

View all photos for 1 Bedroom Suite

Room

1 Bedroom Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Hanoi, PARKROYAL Serviced Suites Hanoi is in the business district. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Looking to get your feet wet? Boat tours and fishing adventures can be found near the property. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    2 min walk - 0.1 miles
  • A large open plaza with a crowd of people, a prominent flag, and several buildings in the background.
    Van Phuc Diplomatic Corps
    5 min drive - 1.2 miles
  • A cityscape with a prominent tall skyscraper, dense urban buildings, and a mix of residential and commercial structures.
    Lotte Center Hanoi
    5 min drive - 1.2 miles
  • Embassy of Japan
    18 min walk - 1.0 mile
  • Embassy of the Republic of Korea
    5 min drive - 1.2 miles

Getting around

  • Cầu Giấy Station
    3 min drive
  • Hà Đông Station
    14 min drive
  • Noi Bai Intl. Airport (HAN)
    30 min drive

Restaurants

  • Ốc Gao Tây Hồ
    3 min walk
  • Cafe Camy
    4 min walk
  • Mono nướng than hoa
    3 min walk
  • Bia Cường Hói 01 Trích Sài
    3 min walk
  • Cafe Trung Nguyên 407 Thụy Khuê
    8 min walk

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Property amenities

Pool/Spa

  • 2 indoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 397,000 for adults and VND 198,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch smart TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 12,379 square feet of conference space
  • 3 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Bicycle parking
  • Children's pool
  • Cooking classes
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 1 building
  • 12 floors
  • 122 units
  • Bicycle parking
  • Electric bike charging
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 397000 for adults and VND 198500 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM

Frequently asked questions

Does PARKROYAL Serviced Suites Hanoi have a pool?

Yes, this property has 2 Indoor pools and a children's pool. Pool access is from 6:00 AM–9:00 PM.

Is PARKROYAL Serviced Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at PARKROYAL Serviced Suites Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at PARKROYAL Serviced Suites Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does PARKROYAL Serviced Suites Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1000000 per vehicle applies.

Where is PARKROYAL Serviced Suites Hanoi located?

Situated in the entertainment district, this aparthotel is within 1 mi (2 km) of West Lake, Embassy of Japan, and Hanoi Botanical Garden. Lotte Center Hanoi and Embassy of the Republic of Korea are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PARKROYAL Serviced Suites Hanoi Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 45 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 0 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Extremely clean room! Room was also huge and staff were super friendly and helpful! Linh made the check in process super easy and overall it was a great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful. Food was amazing. Staff were great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel, very comfortable bed, strong water pressure. It was nice to have a dining table to sit at. If you need a washer/dryer, then there’s one there!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and tidy and well presented.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
An outstanding hotel in a lovely location across from West Lake, but only a cheap Grab/taxi trip to the Old Quarter. The apartments were compact but a perfect size for a couple. We initially had an apartment on the ‘city’ side with no view of the lake, but when we returned for our second stay we had the lake view apartment, which was a beautiful view but the street noise was evident. The staff are exceptional and the meals in the attached restaurant were delicious. The pool area was a lovely place to chill and relax. There are cafes and restaurants a close walk away and I went for an enjoyable jog along the lake path. Overall, we loved this accommodation and intend to stay there again later this year.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Everything was all satiafactory except the noise from outside at the river view room. The window wasn't soundproof at all. However, they acknowledged this issue and preparing to change to soundproof. I hope to stay in this hotel in the next visit.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was impeccably clean, staff was extremely courteous, hotel itself was beautiful and in a nice location and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good place to be whilst in Hanoi Quieter part of town
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and good view of the lake. Friendly staff and always willing to help. Breakfast was a good spread and variety of choices. We liked the convenience of the location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Love this place, the location, the size of the room etc.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great place!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Overall, an excellent place to stay with very good buffet breakfast and indoor swimming pool and gym/sauna. I would prefer to stay again if I visit Hanoi again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We loved this hotel. The staff we friendly and attentive, and the property was new, modern and clean. The attached restaurant, Cilantro, was delicious and the location was in a quieter area across from the lake but still a cheap and short Grab trip to the Old Quarter. We will be heading back to Hanoi in a few months and plan to stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
An absolutely amazing place to stay. The staff were always friendly, courteous and smiling. The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water. It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers. Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort
Disliked: Communication
HYGIENE AND CLEAN
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
All was decent. Brakefast was also decent. but it seemed a little unattended. Stations were often left empty Coffee machine often not at its best condition
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I stayed here twice and overall it was very good choices.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
친절하고 깨끗한환경과 좋은 음식입니다 다음에도 또 이용할 의향있읍니다
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Godt hotel. God fitness. Godt værelse. Søde folk. Fin placering. Pool ok, men ikke udendørs. Morgenmaden lidt ufuldstændig og relativt dyr.
Stayed 2 nights in Mar 2026