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Otis Apartment

4.5 star property

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Photo gallery for Otis Apartment

Deluxe Apartment, City View | View from room - Otis Apartment (Hanoi)
Living area - Otis Apartment (Hanoi)
Superior Apartment | Living area - Otis Apartment (Hanoi)
Exterior - Otis Apartment (Hanoi)
Superior Apartment | 2 bedrooms, premium bedding, Tempur-Pedic beds, in-room safe - Otis Apartment (Hanoi)
Close to West Lake, Otis Apartment provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | View from room

Deluxe Apartment, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Superior Apartment

Superior Apartment | 2 bedrooms, premium bedding, Tempur-Pedic beds, in-room safe

Superior Apartment

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Tay Ho, a neighborhood in Hanoi, is home to Otis Apartment. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200

What's nearby

  • West Lake
    West Lake
    1 min walk - 0.1 miles
  • A serene lakeside scene with a pagoda, palm trees, and a traditional bridge.
    Tran Quoc Pagoda
    10 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum
    Ho Chi Minh Mausoleum
    5 min drive - 1.2 miles
  • Dong Xuan Market
    Dong Xuan Market
    6 min drive - 1.4 miles
  • Ho Chi Minh Mausoleum and Ba Dinh square in Hanoi, Vietnam
    Ba Dinh Square
    6 min drive - 1.4 miles

Getting around

  • Hanoi Long Bien Station
    8 min drive
  • Ga Co Loa Station
    17 min drive
  • Noi Bai Intl. Airport (HAN)
    32 min drive

Restaurants

  • Mía Coffee
    2 min walk
  • Bún Chả Kính Mời
    1 min walk
  • Double B’s Specialty Coffee & Brunch
    2 min walk
  • Bún Chả 29
    4 min walk
  • Duy Trí Café
    3 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Onsite parking options include a carport

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Rollaway/extra bed: VND 200,000 per day
  • Tempur-Pedic mattress

Bathroom

  • 2 private bathrooms
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Housekeeping (on request)
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Is Otis Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Otis Apartment?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Otis Apartment?

Check-out is at noon.

Where is Otis Apartment located?

Located in Tay Ho, this luxury aparthotel is within 2 mi (3 km) of West Lake, Hoan Kiem Lake, and Hanoi Old Town Night Market. Tran Quoc Pagoda and Quan Thanh Temple are also within 15 minutes.

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Reviews

Otis Apartment Reviews

9.6

Exceptional

9.0

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay. The apartments are better than in the pictures; really clean and modern looking. Loved how comfortable our stay was and the location was great as well. We were a large group and rented 3 apartments, neither disappointed. We would absolutely stay here again. It’s a gem.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Hoi Loon

Liked: Cleanliness, amenities, property conditions & facilities, communication
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

THUY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

A

Liked: Communication
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.
Stayed 3 nights in Jun 2025