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Aparthotel

Oakwood Residence Hanoi

4.0 star property
Aparthotel with free valet parking, a short walk to West Lake

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Photo gallery for Oakwood Residence Hanoi

Breakfast served
Exterior
Reception
Apartment, 3 Bedrooms | Balcony
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Kitchen
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Studio, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Twin Beds

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (Deluxe)

Fridge, microwave, oven, stovetop

Family Room, 2 Bedrooms (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Room, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000

What's nearby

  • West Lake - 3 min walk - 0.2 miles
  • Ho Chi Minh Mausoleum - 4 min drive - 2.3 miles
  • Hanoi Old Town Night Market - 5 min drive - 3.0 miles
  • Hoan Kiem Lake - 6 min drive - 3.3 miles
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 3.2 miles

Getting around

  • Hanoi Long Bien Station - 16 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪The Eastern & Oriental - ‬7 min walk
  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬3 min walk
  • ‪Los Fuegos - ‬7 min walk

About this property

Oakwood Residence Hanoi

Aparthotel with free valet parking, a short walk to West Lake
This aparthotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and a business center. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a refrigerator, and guests will appreciate thoughtful touches like free minibar items and bathrobes.
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. These individually furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese, Vietnamese

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Family friendly

  • Children's pool
  • Free crib

Restaurants on site

  • Treat

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Chef service
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch smart TV with digital channels

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business center
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: VND 150,000 per pet per day
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • Bicycle parking
  • Children's pool
  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 262 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Composting
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Individual furnishings
  • No plastic coffee stirrers
  • Reception hall
  • Reusable tableware
  • Soundproofing
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 150000 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Frequently asked questions

Does Oakwood Residence Hanoi have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Oakwood Residence Hanoi pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of VND 150000 per pet, per day.

How much is parking at Oakwood Residence Hanoi?

Valet parking is free at this property.

What time is check-in at Oakwood Residence Hanoi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Oakwood Residence Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Oakwood Residence Hanoi located?

Located in Tay Ho, this aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 2 mi (3 km).

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Oakwood Residence Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 142 reviews
Rating 8 - Good. 31 out of 142 reviews
Rating 6 - Okay. 3 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taehee

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is good place to stay if you will be more than 3 days Equipped with everything you need except restaurants nearby.
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
All the staff r very helpful , nice pool with view , gym and yoga room r very well , buffet breakfast is nice
Stayed 1 night in Apr 2025

10/10 Excellent

Thao

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanest place I’ve ever stayed in and a fine tuned highly accommodating staff. We would book this place again whenever we’re back in Hanoi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, room comfort, communication

Really gorgeous hotel - highly recommend!!!

Best hotel that I stayed in for the whole trip in Vietnam. Gorgeous facilities, clean, comfortable and with an amazing breakfast (the omelette was divine!)
Stayed 1 night in Dec 2024

8/10 Good

Billy

Liked: Amenities, communication
While the staff were indeed nice, the area located at the hotel is not close to the Old Quarter so if you are traveling with kids then it might not be that convenient. There are limited shops around the hotel. The hotel itself is overall clean but it's aging for sure.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Outside the hustle and bustle of old town. Very nice property and great staff. The breakfast selection was excellent and varied. Would return to this properly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Hori

Liked: Cleanliness, property conditions & facilities, communication
Great hotel to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities, communication
Very friendly, service was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed here 3 days 2 nights. Great experience. Hotel helped accommodate all our needs for tours and transportation to the must sees in Hanoi. Would stay again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication

Top choice if you stay at West Lake Hanoi

Stay was fantastic, hotel is clean and food at their restaurant was surprisingly good. The Vietnamese food was really authentic, kudos to the chef. Nice indoor pool with a great view of the lake and quiet neighborhood away from the noisy traffic.
Stayed 1 night in Dec 2024

10/10 Excellent

hayley

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here! Great view, great hosts, highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our second week plus visit to this property. What a gem! Clean, modern, the staff is awesome, lakeviews, wonderful food....can't say enough wonderful things about Oakwood Residence Hanoi!
Stayed 6 nights in Jan 2025

10/10 Excellent

Ee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nam, Ha and Billy the F&B manager was very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Couldn't Ask for More

Super place, modern and luxurious, tucked away in a quaint location. Wonderful staff. Superb pool and exercise room. Delicious breakfast. Couldn't ask for more
Stayed 1 night in Dec 2024

10/10 Excellent

Hangil

Liked: Cleanliness, amenities, room comfort, communication
I visited many hotels while living in Vietnam for 4 years, but I felt that it was the most perfect hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Chun Yin Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet location with local food options
Stayed 3 nights in May 2024

10/10 Excellent

YOUNGHOON

Liked: Cleanliness, room comfort, communication

Nice place to stay cozy

Nice room condition overall, clean housekeeping,esp.perfect restraunt.
Stayed 3 nights in Aug 2024

10/10 Excellent

JYH BIN

Liked: Cleanliness, room comfort, communication

Good for a stay in Hanoi

Nice room and great breakfast. And friendly staff .
Stayed 2 nights in Oct 2023

10/10 Excellent

anthea kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great city hotel! Right near shops, train & restaurants. Clean, big room perfectly suited for our family with four children. Pool area and restaurant were great! Buffet breakfast had lots of options and was a great way to start the day. Lovely hotel, staff were very helpful and accomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

JYH BIN

Liked: Cleanliness, room comfort, communication

Worth of stay

Great stay in Hanoi. Room is perfect . Nice location and breakfast is awesome. Love to stay again
Stayed 2 nights in Sep 2023

10/10 Excellent

anthony

Liked: Amenities, communication
Property was amazing, staff was great, decent location, good gym
Stayed 3 nights in Nov 2022

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent. So kind and helpful at any turn. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Stayed 1 night in Mar 2024

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for 8 days, excellent base for exploring Hanoi, both city centre and outwith. First class amenities, very clean, polite staff, hotel very good.

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
An amazing property to stay at. We came here after a couple days in old town area and it was nice to have a modern luxury hotel that had great amenities. Rooftop pool was awesome for the family to enjoy. Staff were all friendly and very helpful. Would recommended this property and would stay here again!
Stayed 3 nights in Nov 2023