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San Grand Hotel

4.0 star property
Riverfront hotel with a full-service spa and a 24-hour front desk

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Photo gallery for San Grand Hotel

Serves breakfast, lunch, and dinner
Lake view
Reception
Serves breakfast, lunch, and dinner
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for San Double or Twin Room with City View

San Double or Twin Room with City View | Minibar, in-room safe, desk, laptop workspace

San Double or Twin Room with City View

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
Champagne service
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Executive Double Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Day bed
Rainfall showerhead
Hair dryer
Shower/tub combination
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
Champagne service
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
2 bathrooms
Hair dryer
Private bathroom
Bathrobes
Champagne service
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Suite with Lake View

City view

Grand Suite with Lake View

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Shower/tub combination
Private bathroom
  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Window No View

Minibar, in-room safe, desk, laptop workspace

Deluxe Window No View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Hair dryer
Bathrobes
Champagne service
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite Room with Balcony

Minibar, in-room safe, desk, laptop workspace

Senior Suite Room with Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Private bathroom
Hair dryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room with Lake View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room with Lake View

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Private bathroom
Bathrobes
Champagne service
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Connecting Room

Minibar, in-room safe, desk, laptop workspace

Premium Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
2 bathrooms
Hair dryer
Private bathroom
Bathrobes
Champagne service
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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About the neighborhood

Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Hanoi Coffee Station - ‬2 min walk
  • ‪Quán Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk
  • ‪Sâm Cây Si - Bún Cá - ‬1 min walk

About this property

San Grand Hotel

Upscale hotel near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Quan Chuong Gate, San Grand Hotel provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a facial, or a body scrub at The Huc Spa, the onsite spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, a porter/bellhop, and luggage storage
  • Coworking spaces, concierge services, and a banquet hall
  • Guest reviews give top marks for the bar, breakfast, and helpful staff
Room features
All 50 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, children's dinnerware, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • Full-service spa

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 190000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Is San Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at San Grand Hotel ?

San Grand Hotel doesn't offer parking.

What time is check-in at San Grand Hotel ?

Check-in start time: 2:00 PM; Check-in end time: anytime. A 0% fee applies for early check-in (subject to availability).

What time is check-out at San Grand Hotel ?

Check-out is at noon.

Does San Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 528000 per vehicle applies.

Where is San Grand Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 21 minutes.

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San Grand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 351 reviews
Rating 8 - Good. 51 out of 351 reviews
Rating 6 - Okay. 18 out of 351 reviews
Rating 4 - Poor. 2 out of 351 reviews
Rating 2 - Terrible. 1 out of 351 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Stayed 4 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Phuong Th?o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just wonderful

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Amazing view from rooftop bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ya-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

close to everywhere by walking, staffs are friendly & helpful
Stayed 4 nights in Jan 2025

10/10 Excellent

MASAAKI

Liked: Staff & service, amenities, property conditions & facilities
Located in the middle of the old town, it was a very convenient location for strolling around the lake, shopping and eating.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phuong Th?o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Nice view

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience, we enjoyed our stay, Ruby was very helpful
Stayed 3 nights in Dec 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff was very friendly & helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the lake. Staff is very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the San Grand was outstanding. The staff were extremely, professional, polite, helpful, and friendly. I highly recommend a stay at the San Grand!

10/10 Excellent

Sumeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

changsuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel to stay and go around

The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

******

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed San Grand Hotel so much first time we returned for second stay. Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!). We liked… Clean large rooms Service at Breakfast(level 10 with lake views) Location Professional staff Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed. Thanks for looking after us will be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Torahiko

Liked: Cleanliness, staff & service, property conditions & facilities
View from the restaurant was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hanoi old quarter With helpful staff thanks Ruby
Stayed 1 night in Oct 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

What a wonderful hotel in a great location. The check in was very detailed and covered everything we needed to know. Room was nice, comfortable bed and pillows, good shower pressure. Breakfast was lovely and all the staff bend over backwards to be helpful. Located close walking distance to the lake, beer lane and multiple restaurants. All in all great place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Stayed 3 nights in Feb 2025

6/10 Okay

Stuart

Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personal touch. Perfect spot for street food and walking around. We loved our room and balcony, and the staff set us up with a wonderful tour. The breakfast was amazing and it was great to have that rooftop bar to chill at night. Very friendly place!
Stayed 6 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel tucked away in a side street with lots of character. The staff were extremely polite, knowledgeable and keen to help. If I do return I will stay here again! Thanks to Huy, Emma and Ruby to mention just a few👏
Stayed 2 nights in Dec 2024