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Novotel Suites Hanoi

4.0 star property

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Photo gallery for Novotel Suites Hanoi

A modern hotel lobby with a glass partition, seating area, and a staircase. - Novotel Suites Hanoi (Hanoi)
A multi-story hotel with a curved facade, illuminated windows, and a central entrance. - Novotel Suites Hanoi (Hanoi)
Hypo-allergenic bedding, free minibar items, in-room safe, desk - Novotel Suites Hanoi (Hanoi)
Daily buffet breakfast for a fee - Novotel Suites Hanoi (Hanoi)
Miscellaneous - Novotel Suites Hanoi (Hanoi)
Located close to Indochina Plaza Ha Noi and My Dinh Aquatics Centre, Novotel Suites Hanoi provides a rooftop terrace, a playground, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with 3 bars and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, and a nightstand.

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, 2 Twin Beds

A hotel room with a bed, a desk, a chair, and a nightstand.

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Studio, 1 King Bed

A hotel room with a large bed, a sitting area with a sofa and a small table, a large mirror, and a bathroom with a sink and toiletries.

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom, Terrace

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom, Terrace

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Penthouse, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Penthouse, 2 Bedrooms

  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Cau Giay, a neighborhood in Hanoi, Novotel Suites Hanoi is in a shopping district. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game? See what's going on at My Dinh National Stadium or My Dinh Aquatics Centre. Visit our Hanoi travel guide
Map
5 Duy Tan Street, Cau Giay, Hanoi

What's nearby

  • Keangnam Landmark Tower 72
    Keangnam Landmark Tower 72
    3 min drive - 1.4 miles
  • Indochina Plaza Ha Noi
    8 min walk - 0.5 miles
  • Vietnam National University
    10 min walk - 0.6 miles
  • Vietnam University of Commerce
    17 min walk - 0.9 miles
  • Vietnam Museum of Ethnology
    6 min drive - 1.4 miles

Getting around

  • Ga Thuong Tin Station
    20 min drive
  • Ga Hà Đông Station
    35 min drive
  • Noi Bai Intl. Airport (HAN)
    34 min drive

Restaurants

  • Thịt Trâu Vĩnh Phúc
    1 min walk
  • Starbucks Duy Tân
    1 min walk
  • Cơm tấm Tường Hân
    1 min walk
  • Aha Cafe
    1 min walk
  • Equus Cafe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Kitchen island
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1610000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April to September
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Suites Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Novotel Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Suites Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Suites Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1610000 per vehicle applies.

Where is Novotel Suites Hanoi located?

This family-friendly Hanoi hotel is located in the business district, within 2 mi (3 km) of Indochina Plaza Ha Noi and My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Suites Hanoi Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 170 out of 282 reviews
Rating 8 - Good. 90 out of 282 reviews
Rating 6 - Okay. 13 out of 282 reviews
Rating 4 - Poor. 4 out of 282 reviews
Rating 2 - Terrible. 5 out of 282 reviews

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms, nice breakfast.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

siddhant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, Breakfast and rooms were good.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, good amenities and great location.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Kam Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious comfortable rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, amenities
The staff were incredibly welcoming and knowledgeable. The rooftop dining, breakfast buffet, gym and the rooms were all amazing. We stayed for a week and are so glad we chose this hotel over the other. 10/10 recommend!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sze Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintain and clear environment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JUSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and facilities are good for traveling with family and the staff are so friendly. Breakfast is delicious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
We booked the delux 2 bedroom apartment. The room was spacious, clean, and well equiped. It made our stay very comfortable. The staff was courteous and very helpful. The breakfast buffet was delicious and expansive. We will definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024
Verified

8/10 Good

Obada

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Trinh Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was kept immaculate and the sheets were super comfortable. The staff went out of their way to help with any request. The breakfast buffet was delicious. The rooms were massive and very comfortable and practicable.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Jongsang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good service & nice food.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and all employee are very kind to help . Good breakfast .
Stayed 1 night in Oct 2022
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in western Hanoi

Good hotel located in a newly developed neighbourhood in western Hanoi
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yong Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Vardhini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024