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Novotel Suites Hanoi

4.0 star property
Family-friendly hotel with bars and a 24-hour fitness center

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Photo gallery for Novotel Suites Hanoi

Exterior
3 bars/lounges, rooftop bar, lobby lounge
Executive Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Apartment, 1 Bedroom

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Studio, 2 Twin Beds

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 72 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Penthouse, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 63 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Superior Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom, Terrace

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Apartment, 1 Bedroom

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
5 Duy Tan Street, Cau Giay, Hanoi

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.5 miles
  • Vietnam National Convention Center - 3 min drive - 2.3 miles
  • My Dinh National Stadium - 4 min drive - 1.9 miles
  • Ho Chi Minh Mausoleum - 7 min drive - 3.9 miles
  • Hoan Kiem Lake - 10 min drive - 5.0 miles

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Upscale family-friendly hotel near Indochina Plaza Ha Noi
Located close to My Dinh Aquatics Centre and My Dinh National Stadium, Novotel Suites Hanoi provides a rooftop terrace, a garden, and a playground. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Supervised childcare (surcharge), outdoor furniture, and a porter/bellhop
Room features
All 151 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Craft B&R
  • Food Exchange
  • Gourmet Bar
  • Rooftop Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April to September
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Does Novotel Suites Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Novotel Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Suites Hanoi?

Self parking is free at this property.

What time is check-in at Novotel Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Suites Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Suites Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1150000 per vehicle applies.

Where is Novotel Suites Hanoi located?

This family-friendly Hanoi hotel is located in the business district, within 2 mi (3 km) of Indochina Plaza Ha Noi and My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 mi (5 km).

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Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 219 reviews
Rating 8 - Good. 78 out of 219 reviews
Rating 6 - Okay. 9 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

It's in a business area. Good food there.
Stayed 3 nights in Apr 2025

10/10

Clean hotel, good service & nice food.
Stayed 2 nights in Nov 2024

10/10

Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

10/10

Friendly staff and quiet room
Stayed 1 night in Sep 2024

8/10

The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024

8/10

The suites were good
Stayed 3 nights in Oct 2024

8/10

Good hotel located in a newly developed neighbourhood in western Hanoi
Stayed 1 night in May 2024

10/10

next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10

Food is okay.
Stayed 5 nights in Aug 2024

8/10

Value for money
Stayed 4 nights in Oct 2024

8/10

nice location and all employee are very kind to help . Good breakfast .
Stayed 1 night in Oct 2022

10/10

Repeated visit!
Stayed 2 nights in Jul 2023

8/10

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023

10/10

The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Stayed 3 nights in May 2024

8/10

Clean
Stayed 5 nights in Jun 2024

10/10

Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Stayed 2 nights in Feb 2023

10/10

Good
Stayed 4 nights in May 2024

8/10

Checking in takes too long
Stayed 1 night in Apr 2024

6/10

Shower head was broken but no one even cleaner didnt fix it, nor suggested me to change room.
Stayed 2 nights in Jun 2024

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 5 nights in Feb 2025

8/10

길 건너 스타벅스가 있어요. 좋은 마사지 샵도 가까이 있고요.
Stayed 1 night in Feb 2025

4/10

Stayed 4 nights in Jan 2025